Just wanted to send you a picture of the new tub in place. Your installation crew of three guys were amazing. They removed our 14 year old Wind River spa and protected my large golf green while taking it out and bringing the new tub in. We used our old spa almost every single day and we are looking forward to at least another 15 years with the new spa. Your spas are made and designed to last a very long time and we use ours year round. Thanks again for your product, your team and your follow up during the removal and installation of our new hot tub!!!
This is my second Wind River hot tub. The first one lasted 21 years and the only reason I had to replace it was because there were no replacement parts. I hope my new one will last as long too. Wind River makes hot tubs that can survive the harsh winters of CO at 9000’ and I would highly recommend them.
Hello Rick! We are loving our new spa from Wind River!!!! The sales staff and delivery guys were all fantastic. We will always recommend your spas over the competition hands down!
Jeff & Lisa Glenn
Thank you for the wonderful hot tub! Attached is a photo of it surrounded by the pergola we built and the newly hung bistro lights. We couldn't be more excited. The purchasing experience was fantastic and the delivery was seamless. Keep up the great work!
Sincerely, Matt Harutun
I'm really enjoying the new hot tub! Thanks for all the communication and quick on-schedule delivery. The installers did a great job and went over operation and answered all my questions.
The hot tub works and look great.
We love the new spa and working with you and your team has always been a great experience. Our first Wind River Spa lasted 14 years, it wasn't pretty towards the end but still ran great. I’ve attached a picture for your site.
We absolutely love our new Wind River hot tub. The delivery went flawless, and your crew moved the old tub to a spot on the upper patio where it will be easiest to show it to sell it. Your delivery guys were great. Nice, polite, young men who truly know how to work as a team. Tyson Schaetzle, your recommended electrician, came about the same time as the tub, and did an amazing job of running the power to the new tub. He was in and out in very little time. Thank you again for everything.
Mike & Susan, McNevin
Hey Rick and the Team at Wind River,
It's been a week now since we received our new Wind River Spa and I wanted to take just a second to share our complete satisfaction with how we were treated every step of the way. It was important to me to use a Colorado company if I could because I was certain my experience would be as important to you as it was to me. I was right. It all started with Zach at the showroom who was generous with his time and made sure we understood everything about the choices we had in building our own spa. He never tried to sell us more than we needed but made us comfortable with the process and smarter along the way. And then Wind River crew that showed up at the house to take out our old hot tub and deliver the new was amazing! The day they came there was about a foot of snow on the ground at our house yet from the minute they got out of the truck until the moment they left they were smiling and making sure we were educated on filling and using our new spa and their positive attitude on a less than desirable day made us all feel better!! And oh yea, we've been using the spa for almost a week now and we LOVE IT!!! It is everything we hoped for and more and we sure are seeing the kids and grandkids more often!!!! Thank you Wind River Spas for building the perfect spa for us.
We are so thankful that we were able to scramble and successfully get our install completed last month. Thanks to Wind River Spas our “Stay at Home” order will be much less stressful!
We’ve used the spa everyday since it was installed (30+) and absolutely love it! I think our 4 year old asks to use it the most! Even prior to the stay at home order, our spa had become a tranquil space to reconnect with each other.
Thank you so much for helping us get our spa in such a timely manner. The quality of the spa is better than we expected and love the addition of the audio. Your installation crew was fantastic! The hot tub was a perfect fit, just barely! Tyson was reasonable and efficient and definitely worth recommending to others.
We look forward to adding a 2nd spa to our home on the mountains. We’re hoping this summer.
The Berry Family
Thanks so much for making our spa dreams come true. We appreciate all your efforts in getting our spa finished and delivered before the virus shut down. We were the very last delivery. Your guys were great help in setting us up and Tyson got it wired and running. We were able to heat it up and enjoyed soaking as the snow fell last night. What a treat to have this working as we wait out our stay at home directives.
Roger and Sue Overbey
We couldn't be happier with our Wind River Spa. Being able to build the spa online and get pricing in advance was incredibly useful. We contacted Wind River with several questions before and after we placed our order, the people at Wind River were very responsive and answered all of our questions. They were able to deliver it to us in Colorado Springs in remarkable time. Since we have gotten it, everyday has been like a vacation in our backyard. Thank you so very much, we will recommend you over and over again.
Sean D. Bergeman
Colorado Springs, CO
We are very happy with our new spa. We have used it every day!
Your staff that delivered and set up we’re amazing, professional and polite!
I would just like to say how very pleased I have been with my Wind River spa! 20yrs ago (4/22/2000) I purchased my one and only Wind River XL 15 on the recemendation of Rick Hallett. Wonderful salesman and very knowlageable. Today (7/7/2020) I am changing the water and filter for the ? time. Only had one problem in all these years. Tonight we will enjoy it again.
I would recomend Wind River and Rick to anyone and everyone.
Wanted to say how happy I am with the new tub. Jets are great, stereo sounds awesome and the ice cooler is a nice touch.
Tyler was awesome to work with and your delivery guys were great! 5 stars all the way.
Thanks again to you and your staff.
The Wind River spa we just purchased is the dream come true our family has been waiting for. From sales to set-up to finally dipping our toes in, everything went really smoothly. It is an awesome feeling each time we get in to relax. We enjoy watching the lights, listening to the waterfall and feeling the jets. All our aches and pains seem to melt away.
Steven Harris and Family
We have been enjoying it immensely. Kyle and the rest of the crew were quick, efficient and courteous in removing the 16-year-old Keystone spa, and getting the new one in place. Thanks again for the great spa and the great service.
Sandy and Mike DeBello
Our New Wind River Spa was delivered on the original date we were promised, by three of your set up crew members. Everything was hassle free including removal of our old spa. We've had it for ten days and have used it every day. Oh ya, your employees were all very friendly and answered our questions.
I want to let you know how impressed I am with the product you make and the amazing service I had from Tim. I love having my spa especially during Covid. Since I cant vacation in Puerto Vallarta I've nicknamed my spa " Playa Vallarta” ! Thanks for another year of great relaxing!
This may be a long review, but I really wanted to detail our great experience with Wind River.
After moving we decided a new hot tub was in order. Left a 20 year old Jacuzzi behind at the old house. First place we went was to a “tent sale”. That was an appropriate name since it was like a circus. Incredibly overpriced hot tubs and a salesman who was a “clown”. High pressure to the max.
So, I began an online search. First thing that bothered me was a lack of online pricing except at the “big box” stores. And almost every unit at those places were out of stock and I REALLY had concerns about some freight truck just dropping a super heavy spa in the driveway and leaving. So, a company that would deliver the spa was important to me. I had heard of Wind River many times since I am a Colorado native. I always thought they would be way out of my price range due to their reputation.
Surprise, surprise! The wife and I “built” a spa on their website and at the end there was the exact pricing. Affordable for our budget and way lower than at the “tent sale circus”. So, we placed the order and put down the refundable deposit. With everyone stuck at home there is a waiting line for spas. And a refundable deposit was obviously a win win situation.
Wanting to see the spas in person we went to the showroom in Englewood a couple of weeks later. Glad we did since we found my wife is short and had trouble stepping into the spa we chose even with the stairs. We talked to the sales rep on the floor and downgraded to a smaller spa. Simple, easy and no argument even though the spa we changed into was much less expensive than the one we originally ordered.
A couple of weeks spent pouring a concrete pad and having the electrical installed and we were ready and waiting for our delivery. I thought I would call to let them know we were ready in case they had any cancellations, and we were in luck. Rick Hallett, the owner, said just that morning he had received an email from a customer wishing to put off their delivery for three weeks. He went to the trouble of changing the production order so our spa could be built and delivered almost a month earlier than originally scheduled. It is definitely a good idea to call Wind River if you are prepared early, they just might be able to move up your delivery date. Had several email conversations with Rick before the delivery and he was always super responsive and answered all my questions.
The delivery itself went incredibly smoothly. The delivery crew consisted of Rick’s son Zach (discovered this truly is a family business) and another young man named Cody. They were friendly, efficient and had the spa placed in no time. We began filling while my electrician, who was onsite for the delivery, hooked up the spa. Then Zach went through a really comprehensive explanation of the control panel and answered any questions we had as the spa went through its startup sequence and Cody assembled the cover lifter. I would highly recommend purchasing the cover lifter…the cover itself is extremely well made with really thick foam and isn’t a light piece of equipment to move around if you’re older like we are.
The spa itself is fabulous as well as beautiful! The jets are super powerful compared to my old Jacuzzi. The seating areas are well designed and comfortable. We have used it every night since it was delivered, and the water is still crystal clear with just following the instructions of adding a teaspoon of the dy-chlor.
To sum it all up you can’t go wrong buying a spa from Wind River. This has probably been the best experience we have ever had in purchasing a fairly large ticket item.
Thanks Rick, Zach, Cody and the entire Wind River gang that made our spa possible!
Deer Trail, CO
I wanted to take a quick minute to share my experience with the hot tub delivery team and electrician Wind River recommended. The spa delivery team was absolutely amazing as they had the tub placed and assembled within 45 minutes. They were very courteous, conscious about cleaning up the area after installation, and very thorough to ensure we understood everything about the tub. Highest praise for your team as we were very impressed.
Second, Tyson, the electrician, did a fabulous job in navigating difficult walls inside our home to hook up the electrical. He spent almost five hours ensuring everything was correctly hooked up and the tub was in working order. Again, I am so impressed with Tyson's professional approach to his work and commitment to the customer. Rick, thank you! The entire experience was efficient and on point. Kudos to your leadership and your team's professional approach.
We love our spa and use it daily! The delivery was super fast and the start up was even faster. Wind River Spas is a great company to work with and we highly recommend buying your spa from them.
Ron and Kendra Tempest
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