Wind River Spas -wonderful experience from shopping day to actual delivery - the tour of the factory in Lafayette was way cool -the people are most helpful and a pleasure to deal with - used real imagination in removal of old and delivery of new at my house - like an obstacle course - thank you all
Howard T. Kelly
It's been a little over a month since we had our spa put in and we just wanted to let you know how happy we are with our new Windriver Spa. This is our second Windriver Spa, the first one was before you actually owned the company. We love the new spa with the maintenance free skirting and very little chemicals needed. We would also like to tell you how happy we were with Mike Riesinger our salesperson. He was quite helpful and knowledgeable and it was a pleasure working with him. You can count on our recommendation for you and Windriver Spas.
Dan and Nancy Jaegle
The spa is just awesome. I've been dreaming about having my own place with a spa for 20+ years, so this is a big deal for me. The whole process from Tyler's house visit through the delivery and installation has been very smooth and professional. I'm glad that a friend made me aware of Wind River Spas--I feel like I got a well-built product that will provide many years of enjoyment. It's also nice to be contacted by the owner of the company to make sure everything went well; it shows that you stand by your products and care about your customers.
Owning my own spa has been a lifelong dream of mine. I was having lunch with a coworker and mentioned my desire to get a spa, and he referred me to Wind River Spas. I got in touch with them and Tyler came out to my house to look over the installation site and discuss which model would be right for me. Once I got my HOA & city approvals and permits done I went to the showroom to order my spa. The guys there were very helpful; there was no hard sales pitch and they didn't try to upsell me on features I didn't need. They gave me my delivery date and the contact info for their recommended electrician.
About two weeks before the delivery date I noticed that my patio slab was a bit uneven, so I contacted Wind River and they went out of their way to get some guys out to my house to install one of their perma-shims without pushing out my originally scheduled delivery date.
On the morning of the delivery date the delivery guys and the electricians arrived punctually to do the installation and hookup. All the installation was done efficiently, and before leaving they gave me tutorial on using and caring for the spa. The electricians did a professional job and charged me a reasonable amount for the work.
A few days after the installation, Rick the owner contacted me to see if I had any questions and to make sure that I was completely satisfied with my purchase. I really appreciated this touch of class; it showed that he stands behind his products and has a commitment to his customers.
I've been using the spa almost every day since, and I love it! It looks great, it's built well, and designed to withstand Colorado's climate. It's the middle of winter and it's not having much of an impact on my electricity bill at all. There are cheaper options out there when buying a spa but I believe you can't go wrong with Wind River--you'll get a well-crafted spa that is built to last.
The tub is great-we love it! Nelson at the store was very helpful and welcoming-kids area inside and dog area outside!The crew who installed as well was excellent especially as taking out my old one turned into quite a bit bigger job then anticipated. They were super nice about everything and did a great job. Thanks!
Kim McGrath Anderson
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