Victor, Nick, & John just left and I wanted to let you know that they were extremely professional and handled our hot tub with skill and care that I'm sure will result in years of happy use and no nicks, dents, or chips, that I'm sure you've experienced on installation at one time or another over the years.
They really exhibited "teamwork" when rolling the tub on the cart up and around the path and again when lowering and positioning the tub for it's spot. Victor really communicated well throughout the installation and all 3 showed interest in what Gail and I thought as far as how it finally sat on the pad and any questions regarding installation.
They called like you said they would, they called a second time getting on hwy 24 giving us time to have the electrician arrive at a perfect time, and they did a great job moving and installing the tub.
Thanks for a great experience in evaluating, selecting, and receiving our spa. From the resources you have on your website, the people in the showroom, and the delivery crew you did a great job!