Just wanted to drop you a note on our hot tub delivery today in Winter Park. Your crew called ahead and advised to their arrival time. They were right on time (if not a little early). The tub was unloaded and set in place within minutes of arrival. The crew was professional, courteous and answered all my questions. They didn't mind when I asked them to move the tub to make the electrical connection easier. They even offered suggestions as to placement. They went above and beyond to give us a good delivery. We appreciate all that was done during the entire process by the sales people and delivery crew.
We already know how well the tubs work since we have had one at our home in Larkspur for over seven years.
I had further appreciation of Wind River this afternoon after watching a hot tub being delivered by a local company to our neighbors 1/2 a block from our place. I was drawn by a large truck noise and saw a crane truck pull up behind a new tub on a trailer behind a truck (The Spa Man). I walked over this evening to see a new tub (smaller than ours) still wrapped and setting on a patio no different than our own, an end unit with landscape rock along the building and plenty of space. I can only imagine the cost my neighbor must have for a crane that wasn't even needed.
It's been a pleasure working with Wind River and we do not hesitate to recommend you to anyone who is looking for a new hot tub.
Dave and Coletta Anderson Winter Park, CO
We were relaxing in our Sierra model Wind River Spa last night and as I was getting a wonderful massage on my broken neck and torn shoulder from a snowmobile wreck last winter, I realized that we have had a perfect experience with our spa. It was installed in September, 2007 at our home in Winter Park and it has performed flawlessly ever since. The inside finish has stayed as new, all the circulating jets still work, the pumps are as strong as ever, and the exterior finish still looks good. The spa cover still looks nearly new as I treat it a couple of time a year with a vinyl conditioner and 3M "303" protectorant. I run the spa continuously 365 days a year maintaining a constant 104 degree temperature while we are here, otherwise it is set at 60 degrees. The low speed circulating pump is an energy saving feature I appreciate and is probably one of the reasons the high speed pumps have performed so well. If other spas perform this well, hats off to them, but I am one happy person who decided to purchase your spa nearly eight years ago. Best wishes for your continued success.