My husband and I did lots and lots of research before buying our first hot tub and decided (based on the excellent design features and recommendations from others) that the local Colorado made Wind River Spas hot tub was the choice for us.
Not only did people we talk to rave about the product, they also couldn't say enough about how good the customer service was. In addition, Wind river Spas hot tubs are specifically designed for the Colorado climate and are built locally in Colorado.
We can also attest that the product, warranty and customer service is excellent. We've owned our original hot tub for over 6 years and still absolutely love it. It is still going strong and operating smoothly. We've only experienced one problem with the tub which was immediately and seamlessly fixed under the warranty.
The wind river spas hot tubs are designed so they can easily be serviced and repaired if needed unlike most hot tub designs. Also you can extend the warranty for a modest price so your investment is protected for life if you wanted. This also shows the confidence and pride Wind River Spas has in their products. No other hot tub brand provides such an option or has as good a warranty based on our research.
As a result we just bought a second Wind River hot tub for a vacation home. With Rick's guidance, we changed the jet configuration somewhat which is another applaudable feature of this product.
To sum it up, we strongly recommend wind river hot tubs to anyone in the hot tub market!
Thank you Rick and your team at Wind River Spas for always taking care of us so well and for providing such excellent products and customer service. We will be loyal to you and your brand forever because you are simply the best!