Testimonials

Testimonials By City

Kevin Cavanagh

A good friend of mine has a Wind River hot tub and after using hers (and many others over the years), I knew I had to have one! The ordering process was astoundingly simple, and the WR team was excellent at communicating and being flexible as our timeline changed a few times. The delivery team was THE BEST delivery team for any delivery that I have ever had. What a great crew; I cannot recommend enough! We are so happy with our spa and use it every day. Thank you again, Kevin

Kevin Cavanagh

Jeff Rosen

Hi Rick, This is our 4th hot tub - our 1st in Colorado. It is by far the best we've ever had. And the audio system is amazing!  Thanks for making such a quality product. Jeff Rosen Castle Rock

Jeff Rosen

Ben & Sue B.

Sue and I couldn’t be more pleased with the hot tub. Our original motivation for the purchase was therapeutic; hoping to alleviate the aches, pains, and arthritis creeping up on us as we get older. We’ve both worked some hot tub time into our daily routine and were just discussing this morning what a positive impact we feel it has already had for each of us. It has also been a delight taking a soak and watching the sunset over the open space. Our only regret is not making this purchase sooner! As for the installation, your crew was on time, personable, and professional. They answered a couple of questions for us and helped us finalize the best orientation for the tub. We have nothing but positive things to say about that team of three. I’m sorry I didn’t commit their names to memory, but I’m sure you know who they were. Thanks again for everything. Regards, Ben & Sue B. Castlerock, CO

Ben & Sue B.

Mike Rieber

Hi Rick, the professionalism of Wind River Spas has been awesome. You have truly built a company that is consumer friendly. Your staff has done an excellent job of communicating the quality and service you provide. We love our spa, and everything is as we expected. All the Best, Mike Rieber Parker, CO

Mike Rieber

Alvin and Lori Mizner

My husband and I had visited several stores looking at all the different kinds of spas out there.  As he was doing some research we found Wind River Spas. He was very impressed by what he read. So we headed down to their Englewood store.  We both like the fact that Wind River Spas use very little chemicals in their spas. Which we saw as a HUGE plus!  My husband has a bad back which is why we were in the market for a spa. Zach greeted us when we walked into the store. He was so very kind and showed us all that their spas offer.  His knowledge of the spas was impressive and very thorough.  He also said we could come back to the store and try out a spa or two. We took advantage of that on a lovely day in March to visit the store.  Zach made sure we enjoyed our time there and made us feel very welcome.  Answering all of our questions and showing us the different features of the various spas.  Zach even drove down to our home to see the route to take to place the hot tub. Having had our hot tub for only a week we have thoroughly enjoyed it!  My husband uses it 3 times a day! I enjoy it the most in the evening with the lights and water fountain on. This is something we will use and enjoy for years to come. Thanks Zack and Rick for a wonderful spa and your outstanding customer service.

Alvin and Lori Mizner

Alvin and Lori Mizner

We have totally enjoyed our hot tub this past week!!! Tickled pink in fact! Alvin has been getting in it 3 times a day.  It's wonderful to relax in and warm up in, especially at night.  Our grandson loves the waterfall and all the cool lights! Which filter do you recommend for our spa? We would like to buy an extra one or two. Thanks again for a wonderful experience. With regards, Alvin and Lori Mizner

Alvin and Lori Mizner

Bob K

Wind River Spas proves there is still a business that delivers a great product and where customer service drives its action. I would give them 5 stars for their product and customer service. Tub damage was noticed shortly after installation. One phone call and a couple of pictures later, Wind River said it would send a new tub, without me even saying a word. There was no push back. Wind River accepted full responsibility, apologized for the issue and put me in the front of the line for building a new custom tub to replace the damaged one. They did everything to remove the old one, and replaced it with the new one. I just added water and turned it on. Right from the initial install, there was excellent communication from delivery reminders to reaching out on day of delivery (which was on time). There was also follow up communication, making sure everything was to my satisfaction during deliver/install and to answer any questions relating to use and operation. This continued for the reinstall as well. The tub itself (Steamboat model) is great, it has been easy to use and maintain. The jets are well placed with good options and strong streams of water/air for hydrotherapy. Control console is easy to understand and use, and the lighting options provide great functionality. I would highly recommend Wind River Spas for its great product, excellent customer support, and willingness to honor its promises and guarantees.

Bob K
Fraser Colorado

Suzanna M. Simpson

Our entire experience with Wind River Spas was exceedingly positive, beginning with the very first contact made with Rick. Every question I sent received a prompt and thorough response. I never once felt any pressure to purchase during that time. Rick was helpful and wanted to make sure we had all of the right information to make a decision. When I explained our budget, Rick provided several options that might work within that range and shared his personal experiences to help us narrow down our choices. Our experience in the showroom was relaxed and helped us to finalize our options, again free of pressure and without feeling rushed. We walked away with a comprehensive knowledge of the product we were buying. The purchase process itself lends to a low pressure sales experience where you have plenty of time to decide if this is the right fit for you. Once we got closer to our delivery date, we were pleasantly surprised to receive a video of our spa being made in the factory. That was beyond exciting for us! Communication for delivery was smooth and all of the staff on that side of the process were also professional, thorough, and helpful. We couldn't be happier with our purchase and would encourage anyone who is in the market for a spa to go with Wind River. Not only is the product top notch, but the entire buying experience was more positive than we could have imagined. I don't think I've had better customer service anywhere. Thanks to Rick, Zach, and the rest of the Wind River team for giving us an amazing experience!

Suzanna M. Simpson
Glen Haven

Doug Compton

The crew that delivered the tub was great.  Professional friendly and made sure the tub was set where we needed it. It is always great to see the part of the business most people deal with be so professional.

Doug Compton
Centennial, CO

Jeff Mosgrove

Our spa is working swimmingly.  Thank you for checking in. And thank you for delivering such a great product. Your crew were all great too.

Jeff Mosgrove

Sarah & Brian Mervak

We are loving our spa, have been in it every day since it was installed!  It's a wonderful way to relax and unwind at the end of the day. The installation crew did a great job, it was a bit of a challenge getting it under the deck, but all went smoothly!

Sarah & Brian Mervak

Diego Coig

Thank you! We are extremely happy with the service and experience. You have proven that you and your team do what they say they are going to do.

Diego Coig

Yvonne & Jason

Everything is amazing! The delivery was so smooth - the delivery team was impressive in how well they worked together.  We were able to get it wired up, filled up and heated up in time to enjoy the tub on the first night! The spa was so relaxing, I slept like a baby last night  🙂 Overall our experience with Wind River has been outstanding.  From the start, Zach patiently educated us on Wind River spas, allowed us to test them out, and came and did a site visit to ease our concerns.  Then Rick and team clearly communicated about the delivery and set up.  Every member of the team has been responsive and helpful. We are so happy and proud to be part of the Wind River Spa family!

Yvonne & Jason

Zach, Cody

10/07/2020 This may be a long review, but I really wanted to detail our great experience with Wind River. After moving we decided a new hot tub was in order. Left a 20 year old Jacuzzi behind at the old house. First place we went was to a “tent sale”. That was an appropriate name since it was like a circus. Incredibly overpriced hot tubs and a salesman who was a “clown”. High pressure to the max. So, I began an online search. First thing that bothered me was a lack of online pricing except at the “big box” stores. And almost every unit at those places were out of stock and I REALLY had concerns about some freight truck just dropping a super heavy spa in the driveway and leaving. So, a company that would deliver the spa was important to me. I had heard of Wind River many times since I am a Colorado native. I always thought they would be way out of my price range due to their reputation. Surprise, surprise! The wife and I “built” a spa on their website and at the end there was the exact pricing. Affordable for our budget and way lower than at the “tent sale circus”. So, we placed the order and put down the refundable deposit. With everyone stuck at home there is a waiting line for spas. And a refundable deposit was obviously a win win situation. Wanting to see the spas in person we went to the showroom in Englewood a couple of weeks later. Glad we did since we found my wife is short and had trouble stepping into the spa we chose even with the stairs. We talked to the sales rep on the floor and downgraded to a smaller spa. Simple, easy and no argument even though the spa we changed into was much less expensive than the one we originally ordered. A couple of weeks spent pouring a concrete pad and having the electrical installed and we were ready and waiting for our delivery. I thought I would call to let them know we were ready in case they had any cancellations, and we were in luck. Rick Hallett, the owner, said just that morning he had received an email from a customer wishing to put off their delivery for three weeks. He went to the trouble of changing the production order so our spa could be built and delivered almost a month earlier than originally scheduled. It is definitely a good idea to call Wind River if you are prepared early, they just might be able to move up your delivery date. Had several email conversations with Rick before the delivery and he was always super responsive and answered all my questions. The delivery itself went incredibly smoothly. The delivery crew consisted of Rick’s son Zach (discovered this truly is a family business) and another young man named Cody. They were friendly, efficient and had the spa placed in no time. We began filling while my electrician, who was onsite for the delivery, hooked up the spa. Then Zach went through a really comprehensive explanation of the control panel and answered any questions we had as the spa went through its startup sequence and Cody assembled the cover lifter. I would highly recommend purchasing the cover lifter…the cover itself is extremely well made with really thick foam and isn’t a light piece of equipment to move around if you’re older like we are. The spa itself is fabulous as well as beautiful! The jets are super powerful compared to my old Jacuzzi. The seating areas are well designed and comfortable. We have used it every night since it was delivered, and the water is still crystal clear with just following the instructions of adding a teaspoon of the dy-chlor. To sum it all up you can’t go wrong buying a spa from Wind River. This has probably been the best experience we have ever had in purchasing a fairly large ticket item. Thanks Rick, Zach, Cody and the entire Wind River gang that made our spa possible

Zach, Cody

Robert Swan

4/15/2021 It's been about 4 weeks since we took delivery of our new WindRiver Spas hot tub. The web option to completely customize and choose colors to see exactly what you will get was fantastic; it was also very cool to get a video of our actual hot tub "being born" during the manufacturing process! The guys who delivered the hot tub were careful and methodical, and really took their time to ensure everything was set up just right while being very respectful of our property. The hard part was having to wait for the water to heat up before we got to use it! Everything is amazing about this hot tub - the amount of jets, the powerful motors, the abundant lighting and the very cool built-in Bluetooth sound system. The ergonomics of each seat position ensures that every part of our bodies can get a relaxing massage, while thoughtful touches like the champagne bucket and strategically placed cup holders are very well thought out. I can only describe the experience as "medicinal" - seriously this thing can melt the stress of a busy workday away like nothing else! We keep finding every excuse to take a dip. The quality of everything is very evident as well - it runs quiet and smooth, and the touch interface is very user friendly while also allowing us to customize all of the light zones, etc. Based on our experience, from configuring our model online through delivery to the user experience, I HIGHLY recommend Windriver Spas to anyone considering making this purchase - you will not go wrong working with WindRiver Spas and I guarantee you are going to love your new hot tub. What are you waiting for?!

Robert Swan

Jim Burt

4/17/15 Hi Rick, I did want to take a moment to commend you on the delivery crew. They were both very professional, helpful and efficient in the delivery of the spa. Bobby took the time to go over the basics of the spa with me, and I would give both of them very high marks. I know how difficult it is to higher dedicated professional people to do the job you need to have completed, as I too find struggle to find competent employees and then keep them. Please pass along my satisfaction to the crew and let them know how much I appreciate all they did in delivering our new spa. BTW, I am also very pleased with the appearance of the “reconditioned spa”. It looks completely new, and it is difficult to convince anyone looking at it that the unit is not new. Good job Wind River Spas, I can give you very high marks all the way around.

Jim Burt

Dwayne and Melody

1/16/17 Rick, We love our spa. I just want to say that we are impressed again by Wind River Spas. 12 years ago we purchased a spa and we were very impressed with the customer service at that time. Here we are 12 years later... I am even more impressed this time because some companies can get it right once. Only a few can do it right consistently. I have recommended Wind River several times and everyone that purchased a spa was as happy as we are. Thanks for building and delivering the best spa in Colorado.

Dwayne and Melody

David Friedentag

4-11-09 Mr. Rick Hallet Wind River Spas Dear Rick, Once again your company and employees have exceeded my expectations. I bought my hot tub in December of 2004. I did extensive research and studied many hot tubs, spas and companies. Your company won my business not only because your sales staff because of the exceptional product you build here in Colorado. When I came into your office on Galapago Street, Justin Nickerson never tired to “sell” me a hot tub. He instead spent a leisurely 2 to 2.5 hours speaking with me about my needs, explaining to me my options, showing me your product line and sharing his personal expertise and insights with me about your products. I felt no pressure or desperation from Justin to sell me a tub. I left feeling like a valued visitor and potential customer. Once I decided to buy my hot tub the choice was easy. I felt confident that I had made the best choice possible. You personally came to my home to check out my potential placement, gave me suggestions and set up delivery of my new purchase. Since then I have been extremely happy with my purchase. I still use my tub three to four times a week. I find the maintenance and care trouble free. I have sent several friends to you to buy tubs but that is not why I am writing my letter today. I wanted to also tell you how pleased I am with my recent service call. I recently developed a small leek and was loosing water. When I called your office I again spoke to Justin who remembered my purchase and me. He took the time to look up my records, he explained my options, discussed what was covered by my warranty and scheduled my appointment. Justin assured me the problem would be fixed and that Tim would “Take good care of me”. Having spent hours waiting for Comcast and Qwest on service calls, I was expecting the worst. I had visions of expensive repairs, weeks to get my tub back in working order and hours waiting on a service man to show during the “window” of time given to me…my heart was sinking. On the day of my appointment Tim called to say he was on his way, showed up early and went right to work. He was confident and worked efficiently. He identified the problem and had it fixed in less than an hour. He cleaned up his workspace and gave me directions on when to fill my tub. My tub is again full and fully functioning but best of all your company covered the repairs with no hassle or efforts to extract additional dollars out of me, the consumer. I am so pleased that I have found a company with integrity and honesty. I love my tub and am very thankful for the way you run your business. Thanks a million you guys ROCK!!!!

David Friedentag

Jason

8/30/09 Rick, Just got out of the hot tub! Thank you for taking care of me once again and I wanted you to know that your crew did an excellent job on delivery. They answered all of my questions and I think the installation of the tub went very smoothly which is a credit to you and your staff. Matt installed the lights for the ice bucket and the tub looks very cool at night. I am planning on having my neighbors over soon for a Fall get together and I will be sure to recommend them to you if they are interested in a Hot Tub. Best of luck to you and I hope your business continues to keep growing in the future-you have a great product!

Jason

Bob and Sallie

9/2009 Rick, The delivery and installation went extremely well. Matt & Bob did an excellent job, the coordination with the electrician went smoothly, and Matt explained the operation and maintenance of the spa very thoroughly, and everything works perfectly. Thanks for all your help, and we are certainly glad we have a Wind River Spa!

Bob and Sallie

Dennis and Susan Cuff

8/7/10 Rick, We are enjoying the new hot tub every evening. It is exactly what we needed to soothe our aches and pains. We go to bed and sleep well after a good soak in the spa. Your crew was on time and quickly installed everything just the way we wanted it. Harold did an excellent job, too. Everybody was very helpful and gave us great instruction. We are very happy with our purchase and look forward to many years of enjoyment in our spa.

Dennis and Susan Cuff

Jack Hailey

4/5/11 Hey Rick, Just wanted to drop you a line to express how happy I am with my spa purchase. I began my search mid 2008, and Wind River Spas was my first stop. I really liked what I saw, but the spas were a little more than I was planning on spending, so I started looking around. Well, after seeing what was out there, and what other people were asking for much inferior spas, I decided to come back to Wind River. Man, am I glad I did. I'm going on three years now, and have had absolutely no trouble with the spa. I'm in it almost every night. I am not only in love with my spa, your customer service is second to none. In fact, I remember calling right after it was installed to ask about proper maintenance, you were the one that answered, and you spent a very long time with me on the phone explaining every aspect of care and maintenance. Not once did you sound impatient. I hung up the phone knowing I had chosen the right company. If the owner is willing to spend that kind of time with me, that impressed me. Since then, I have spoken to numerous people at Wind River and everyone shares your dedication to excellent customer service. And, speaking of maintenance, it has been ten times easier than I ever dreamed. Plain and simple, I'm convinced Wind River Spas has the absolute best product and customer service on the planet. I sing your praises ever night when I get in, and all my friends sing my praises when they get in. They all say it's by far the best spa they've ever been in. Thank you, Thank you, Thank you

Jack Hailey

Chuck and Bev Schmidt

4/7/11 To anyone who is thinking about purchasing a spa they most definitely should look at "windriver" spas. The construction and quality of the spas is the best I've seen. We looked at a lot of spas and the sales, service and installation was far better then anyone else. It was a enjoyable experience all the way not just in the sales room. We couldn't be happier with are purchase. Thanks for a great product.

Chuck and Bev Schmidt

Tim & Crosby Troha

6/8/11 Rick – Just a note of thanks, it’s been almost a year since we bought our tub and we love it. It stays super clean and just works right all the time. I wish every home product could be as easy.

Tim & Crosby Troha

Lance and Lou Wheeland

6/28/11 Hi Rick, Your delivery team did an excellent job today. They even put my fence back in place which was not part of the deal. They were not only on time--they were early. The electrician showed up as promised, and everything is working great. We are just headed off to bed after our first night soaking in our very own Windriver Spa. I love the fact that you are a local manufacturer and your customer service is beyond compare.We are looking forward to years of enjoyment. Thank you for your hard work, your customer service and your commitment to quality. It's really nice to have a "friend" in the Spa business.

Lance and Lou Wheeland

Clark E. Wasson

6/30/11 Rick: Just wanted to thank you and your people for everything you have done. We love our Wind River Spa and you made our Fathers Day one we will never forget. Our kids and grandkids loved it and to say Trish and I love it. Everyone associated with your organization has been wonderful to us and believe me we will pass this on to all our friends. Again, thanks to you and your people. Hope we don’t wear this Spa out in the first 6 months of ownership…….We are in it all the time.

Clark E. Wasson

Tony Perez

1/19/12 My experience with the Wind River family and all aspects of the spa purchasing process from beginning to current has been truly remarkable (including electrical work). The reason I don't say, "End" is because, as a first time spa owner, Wind River has continued to be available to me in answering ALL my questions without making me feel like there is such thing as a “stupid question”. Each step was a learning process for me and the Wind River team was very helpful. Whether it was Rick consulting on the needs/expectations of my spa purchase, Nelson managing all logistics, Kyle/Josh/R.J. completing site prep, installation/final setup and everyone being available for follow up on any needs I have, they have been there for me. Not only did they complete the spa portion for me but, with their relationship with Southwest Electrical Contractors (Harold), it made the electrical work seamless in completing the circle. Trust me, I’m sure I had the ever so famous “puff cloud” filled with questions marks above my head like Willy Coyote after running off the cliff, when Kyle explained maintenance/chemicals/cleaning but, he was very patient and went over everything in detail. Although there are many other much cheaper options nationwide, my confidence in the quality, craftsmanship and customer service of the Wind River family/product is second to none. I’m proud to say that I feel part of the Wind River family as a purchaser and have continued to brag to many friends/family about my phenomenal experience with the Wind River team. They are the undisputed spa experts and definition exceptional. They are truly only choice one should consider when looking to invest in a spa. And for that, I’m extremely thankful and appreciative to the Wind River family. Thank you Rick, Nelson, Kyle, Josh, R.J, Harold and Wind River…

Tony Perez

Don WeaverDon Weaver

3/15/13 I now own 2 Windriver spas. The first one was purchased in 2009 for my loft in downtown Denver. It is located on a new private rooftop deck in LoDo. Sitting in the tub there are great views of the city skyline as well as Coors Field one block away. I had such a great experience dealing with Rick and company at Windriver, I decided to replace my Cal-Spa at my place in Frisco in 2012. Again picking out a new tub was a pleasure and everyone made the delivery to the mountains extremely easy. They arranged the crane to put the tub on my new deck and the delivery personnel helped place the tub so the view would be enjoyable from all seats in the tub. After a few months the tub needed a couple items fixed. I called thinking it would take a couple weeks for a service tech to arrive. Windriver was at my place the next day and repaired the unit while I was skiing. Being a small business owner I deal with hundreds of different vendors. Unfortunately, most vendors do not understand customer service like Rick and Windriver. From the quality of the products to the great customer service, Windriver sets itself apart from the other spa manufacturers. I regularly recommend Windriver to anyone that is thinking about purchasing a hot tub. It is not surprising I have 2 friends with Windriver Spas.

Don Weaver

Tim Ditzler

6/25/13 Dear Rick We've now used the tub the past three nights — with great success and much enjoyment. The variety of jets on each of the seats has been fun to experiment with. But the biggest thing we've noticed is that we've slept well and awakened refreshed after a hot tub in the evening before going to bed. When you told me you hot tubbed every night, I doubted I would be doing the same, but now that I've experienced such great nights of sleep, I think I will be copying your habit!! I am also impressed with the many smart design elements of your hot tub; they are much better than anything we've experienced before. If you need a reference, we'd be happy to join the list of satisfied new users! With warm regards.

Tim Ditzler

Kelly Church

9/9/13 Wind River tubs are great! Rick and his team were easy to communicate with and all of our questions were answered promptly. We love our new spa and love that there is such minimal chemical use. We never have that icky chlorine feeling on our body when we get out of the tub and there is never that chemical smell that most spas have. As we worked through installing a spa in a small Denver yard, Rick was great to provide feedback and help coordinate and answer questions about the concrete and the electrical. The process was easy and I would highly recommend working with Wind River.

Kelly Church

Nancy Byers

11/25/13 Polite, professional, competent service and a competitive product made right here in Colorado – that’s why we bought a Wind River hot tub. Why did we wait so long?

Nancy Byers

Matt & Jenny Spampinato

12/2/13 Hi Rick, We love the hot tub! The installation - both electrical and the tub itself - went really great, and we were soaking in the tub on that very cold night last week! We love everything about it, especially the easy care and convenience of the operations. We absolutely love the tub! Thanks, and have a great Thanksgiving!

Matt & Jenny Spampinato

Cesqua Rasmussen

2/1/14 From the moment I found a chemical free, Colorado weather withstanding, Colorado born company, I knew I had found the best place to buy a spa. The referrals for electricity adjustments and trenching for such were great guys: affordable, professional, efficient! The men who delivered and set up my spa were no less! I would add helpful and informative to their list. The tub itself, has changed my life!!! I have a very physical job and being in the tub is my favorite part, and sometimes my favorite parts, of the day! And thanks for the rubber duckie 😉 I love the fact that I was able to customize the seats to all have different jets and even a seat with no jets. I use every one! I love my spa. Thank you.

Cesqua Rasmussen

Miles & Marilyn Silverman

4/10/2014 Our Wind River Hot Tub is by far the best hot tub we have ever been in. It is intelligently designed; from the ozone filter which requires no chemicals, to the wonderful placement of the jets, to the hand grips that really are helpful. The tub is truly a joyous experience as well as extremely therapeutic. All of the people at Wind River have been a pleasure to work with. They are knowledgeable, helpful and courteous. We highly recommend Wind River Spas to anyone that is looking to buy a hot tub. We can assure you that you cannot find a better hot tub or better people to work with. We are happy to speak to anyone about our experience with Wind River! Sincerely,

Miles & Marilyn Silverman

KC & Steve Yobst

5/12/14 We are very happy with the decision to purchase our second hot tub through Wind River Spas. Rick and his team are very knoweldgeable and helped us pick out a tub that worked very well for us. We liked that Wind River Spas is manufactured here in Colorado and have a great inventory to test out and choose from. They were very easy to work with and the delivery and set up of the tub was a very smooth process. With winter still hanging on, as of May 12, 2014, with several inches of snow falling, it's great to soak after shoveling and clearing snow off tree limbs. We absolutely love our new hot tub! Thank you Rick and Wind River Spas!

KC & Steve Yobst

Kalli & Dustin

1/22/2015 We purchased our first ever spa from Wind River after researching and visiting a variety of companies and brands. The team at Wind River Spas was patient, helpful and overall great to work with, and being a Colorado based company where all production and service is done locally made our decision easy. The team did an excellent job communicating with us and setting expectations regarding the spa selection, delivery and follow up. And the spa is awesome. Exactly what we ordered and incredibly comfortable and relaxing. We love relaxing in the chemical free environment, and would definitely purchase from Wind River again.

Kalli & Dustin

Steve Earley

12/14/2015 Rick, We have been loving the new spa! Thanks to you and your team for making it a pleasant experience. We originally purchased the spa that you just replaced back in 1993, when you were known as Spa Exchange.

Steve Earley

Ron Ruggiero

5/15/16 "We are thrilled with our Wind River Spa! We paid almost the same as a Costco hot tub...and we had a professional installation, better design and build quality, and it's made here in Colorado! You can't go wrong with Wind River Spas!"

Ron Ruggiero

Neil & Julie De Silva

5/31/2016 We had a wonderful experience with Wind River Spa during the purchase and installation of our Spa. Rick was very detailed, and extremely responsive to all our questions during the sales process. The Wind River crew who poured the concrete pad was timely, professional and very courteous. The Spa installation team went out of their way to prevent having to cut tree branches by climbing a tree and putting rope around branches to move the Spa in to the backyard. The spa is functioning nicely as expected with no issues. I would highly recommend Wind River Spa’s for anyone looking for a quality product and reliable service

Neil & Julie De Silva

Cam Vuksinich

08/31/2018 The experience with your crew couldn’t have been better. You have consistently exceeded expectations, and have set the bar so high with your customer service that I doubt that anyone will ever match the standard of excellence that you’ve achieved. 10++ We thank you and your team!

Cam Vuksinich

Steve and Carol Davis

09/01/2018 Hello Rick, We got our beautiful new hot tub yesterday! This is our second Wind River tub. We didn't look anywhere else because my husband appreciates how easy it is to service. We got the biggest one with lights and music so our adult kids will come home to play with us! I wanted to let you know how much we appreciated the service we got from your entire team. Zach was the first person we worked with at the showroom. He was so helpful and thorough. Who knew there are so many details to know about a hot tub?! Then Nick helped me finalize our decision on just the right tub. He was very patient with my indecision. These guys assured me the music thing was worth it, and easy to use. It's so cool! The delivery guys were great! Marcos, Stash and Zach (I may getting a name wrong.) worked with us to get the new tub set up just right. And they graciously worked with the guy buying our old tub. And one more thing for you. Your refund policy was really helpful. Most companies don't let you cancel up to the day before delivery on a custom product. Thankfully, we didn't have to use it, but it was down to the last day for us. We were arguing with our insurance company about payment. It all worked out, but I did have to keep assuring my husband that we'd only paid $50 and the order was cancelleable. Thank again for a terrific experience.

Steve and Carol Davis

Shelly and Chris Jones

10/29/2018 We are loving our new hot tub!!! You are all amazing at Wind River Spas!!! You made our decision easy with no buyers remorse! 🙂 Your staff is knowledgeable, kind and helpful. The guys that removed and delivered our spas were so helpful and gracious. I will certainly be recommending your company to anyone in the market for a new spa. My favorite part of working with you is that you never tried to up sale anything. You presented all the options and allowed us to choose the right spa for us and our budget. We are super happy with our choice….and we didn’t break the bank! Thank you again for all you did for us! Sincerely,

Shelly and Chris Jones

Happy Customer from Denver

06/12/2019 “Windriver Spas is a top notch outfit, providing an easy buying experience, excellent customer service and a smooth installation. We are enjoying our new hot tub and will be customers for life. We highly recommend this company to anyone looking to get a quality product form a local company."

Happy Customer from Denver

Hope Ketnor

10/02/2019 WOW!...This hot tub is so fabulous and mostly for reasons I never thought of – family time. Since it was installed we have been out there, as a family, every night before bed. Great discussions with the kids (ages 9 and 12)! It slows us all down, relaxes us, and we simply connect and have great down time, together. Thank you Wind River!

Hope Ketnor

Shamus M

10/14/2019 Rick and his team at Wind River Spas were phenomenal to work with from start to finish. Not only were they incredibly knowledgeable, they know their value and we now do too! Very happy with the product & customer service.

Shamus M

Sincerely, Matt Harutun

1/29/2020 Rick, Thank you for the wonderful hot tub! Attached is a photo of it surrounded by the pergola we built and the newly hung bistro lights. We couldn't be more excited. The purchasing experience was fantastic and the delivery was seamless. Keep up the great work!

Sincerely, Matt Harutun

Andy Rodgers

2/01/2020 We love the new spa and working with you and your team has always been a great experience. Our first Wind River Spa lasted 14 years, it wasn't pretty towards the end but still ran great. I’ve attached a picture for your site.

Andy Rodgers

The Berry Family

03/25/2020 We are so thankful that we were able to scramble and successfully get our install completed last month. Thanks to Wind River Spas our “Stay at Home” order will be much less stressful! We’ve used the spa everyday since it was installed (30+) and absolutely love it! I think our 4 year old asks to use it the most! Even prior to the stay at home order, our spa had become a tranquil space to reconnect with each other. Thank you so much for helping us get our spa in such a timely manner. The quality of the spa is better than we expected and love the addition of the audio. Your installation crew was fantastic! The hot tub was a perfect fit, just barely! Tyson was reasonable and efficient and definitely worth recommending to others. We look forward to adding a 2nd spa to our home on the mountains. We’re hoping this summer. Best regards,

The Berry Family

Vicki Manton

09/10/2020 I want to let you know how impressed I am with the product you make and the amazing service I had from Tim. I love having my spa especially during Covid. Since I cant vacation in Puerto Vallarta I've nicknamed my spa " Playa Vallarta” ! Thanks for another year of great relaxing!

Vicki Manton

Carole Jennings

11/14/2020 I wanted to take a quick minute to share my experience with the hot tub delivery team and electrician Wind River recommended. The spa delivery team was absolutely amazing as they had the tub placed and assembled within 45 minutes. They were very courteous, conscious about cleaning up the area after installation, and very thorough to ensure we understood everything about the tub. Highest praise for your team as we were very impressed. Second, Tyson, the electrician, did a fabulous job in navigating difficult walls inside our home to hook up the electrical. He spent almost five hours ensuring everything was correctly hooked up and the tub was in working order. Again, I am so impressed with Tyson's professional approach to his work and commitment to the customer. Rick, thank you! The entire experience was efficient and on point. Kudos to your leadership and your team's professional approach. Kind Regards,

Carole Jennings

Mike and Lori McCoy

01/04/2021 Let me start by saying that from start to finish, our experience at Wind River has been nothing short of exceptional. From the day we walked into your showroom, we have had nothing but a positive experience with you and your staff. You answered all of our questions and definitely over-delivered. We absolutely love our new hot tub. The design and ergonomics are outstanding. The fact that there are basically no chemicals involved was a huge plus and a major factor in our purchase. Being locally owned and operated was important as well. But in the end, it’s about the product and your product is head and shoulders above the competition. Being able to have a semi-custom design where we can pick our own options such as model, jet packages, lighting packages etc. was also a major value add over other “pre-packages” brands. And even with all of the difficulties businesses are experiencing during this pandemic, your crew delivered on exactly the target date. We had our hot tub the day before New Year’s Eve and rung in the new year in style. All the little things like the “being born” video just added to our enjoyment and buying experience. Thank you. We are now customers for life.

Mike and Lori McCoy

Liv Haugen

01/16/2021 I just wanted to let you know that we are in love with our spa! Thank you so much for helping me through all my questions and concerns. Your install team was really great and very professional. Your referred electrician was great to work with too. We have spent a LOT of time in the tub and I am just so happy! It is easy to maintain and it is very clear you put a lot of thought into the design. I couldn’t be happier!

Liv Haugen

Bob Golden

01/21/2021 My wife and I did out research for our first spa purchase and decided to check out Wind River Spas. Zach met us as we walked in and provided us a very clear and straightforward explanation of the design and manufacturing method used by Wind River Spas including the uniqueness of their spas as compared to other manufactures in the industry. Zach was so very professional and never spoke disparagingly about the competition which we appreciated. We ordered the spa on the spot and found every step of the process to be efficient, simple and professional with continual communication from Rick and his team. The spa was delivered last week and once again a pleasurable experience. We are enjoying our spa on a daily basis! Needless to say, my wife and I are extremely happy with our spa and the experience with Wind River Spas. Don’t even bother going anywhere else – they are the only place to go.

Bob Golden

Jim Dougan/Debra Gage

12/1/2014 Rick, The Vitalizer...one year later. I'm impressed! Everything your company has advertised regarding the merits and ease of operation of your hot tubs we've found to be true. Debra and I use our Vitalizer 2-3 times weekly for an hour at a time (sometimes longer). We're both active outdoors people...returning home to our Vitalizer after mountain biking, skiing, tennis, hiking, etc is always a treat. We both work and play hard; sitting in our tub with strong jets massaging tired muscles while enjoying a glass of wine is something we never tire of. It helps that the La PLata Mountains rise in the backdrop. As advertised, your set-up crew arrived at our home outside of Cortez on time. They efficiently went about their work setting up the tub while our electrician did his simple install. The crew stayed to answer our questions and demonstrate the tub's operation. The free delivery of a Colorado-made tub was one of the factors that clinched the deal when we were considering our options. The quality of the tub and the price could not be beat. We have only needed to change the water once in the past year. A teaspoon of shock after each soak has been the ONLY maintenance....simply amazing! No added chemicals, no chlorine smell....only clean, clear, therapeutic waters! Thanks, Rick. It has been a pleasure working with you and your staff.

Jim Dougan/Debra Gage

Sean D. Bergeman

05/07/2020 We couldn't be happier with our Wind River Spa. Being able to build the spa online and get pricing in advance was incredibly useful. We contacted Wind River with several questions before and after we placed our order, the people at Wind River were very responsive and answered all of our questions. They were able to deliver it to us in Colorado Springs in remarkable time. Since we have gotten it, everyday has been like a vacation in our backyard. Thank you so very much, we will recommend you over and over again.

Sean D. Bergeman

Jimmy, Beth, Logan and Malia Butterfield

4/17/2017 Hey Rick! We are excited that we chose Wind River and enjoy our fountain of youth every night! Keep doing what you do, it is a wonderful thing!

Jimmy, Beth, Logan and Malia Butterfield

Jeff Nowicki

Dear Rick, I just wanted to send you a note telling you how happy I am with my Breckenridge hot tub. I have owned it for more than six months and it is the best investment I have ever made. I use it approx. 3-4 times a week. It is so nice to relax in it after a long day at work. I use a computer all day and my neck gets sore and the spa takes that stiffness away. I also use it after working out or after skiing and the next day I feel great. I would like to Thank You for coming out to my house to inspect my patio and referring me to an electrician for the work to be done. Also, the setup and follow-up service (from Jason) afterwards was excellent. I also did the comparison shopping like you told me to do. The quality, service, and low maintenance on my tub is superior to the other brands. I got many extras on my tub that you end up paying more for from the competitors. I have no problem recommending my family and friends who are in the market for a hot tub. Thank you again,

Jeff Nowicki

Marsi Smith

We purchased this tub new in '97, just thought that I would write a review as we have since moved to another home and bought the '04 model of this tub. We used the tub for three years. We wanted to take the tub with us, but the buyers of our house wanted to buy the tub with the house, so we reluctantly sold it. Yes, it lived up to our expectations. We did have a problem, but we were taken care of to our satisfaction and under warranty. Would we do it again? Yes, and to prove it, we just did. Same updated version of the same model, from the same person (Rick Hallett, now the owner of Wind River Spas). The new model has updated Balboa controls, better pumps, a better ozonator, updated valves, a longer warranty, refined layout and misc. upgrades like LED lighting and waterfall. We really like the service from Wind River, the price (and value) compared to other spas, and the sales practices of the Spa Exchange (now simply Wind River Spas after the owner of the Spa Exchange bought the Wind River factory). The deal is simply $50 down when the order is placed, with the balance due at delivery. We have heard horror stories about other brands, expecially for service as well as sales practices, so we didn't even bother to shop other brands this time. The tubs are built to order, with a three week wait for our tub. As for features, we like vigorous massage (two two-speed 5 hp pumps through 48 jets, and one 1/15 hp continuous circulating pump) and the layout. The construction of the tub is top notch. I can't wait for ski season this year knowing what we have to come home to. I have no problem recommending Wind River Spas to anyone and have on several occasions.

Marsi Smith

Terri Thomson and Glenn Arnold

3/23/11 Rick I don't believe I responded to your note below. The installation team you sent were a great bunch of guys. They worked well together and was successful getting the old tub out and the new one in - working with my needs and interests in mind. The electrician did a great job and helped your team when needed. It seems to me that you have a well organized company from our initial sales meeting to the finish. It was a joy working with you and your team. We will definitely recommend WindRiver Spas for everyone looking for a new or replacement tub! Thanks for making this one of the easiest home improvements we've had.

Terri Thomson and Glenn Arnold

James T Clydesdale

6/10/11 I wish everyone delivered as much for MY money as Windriver does. I just wish I felt this good about every purchase I make. Your product, your price, your service and, your people are exceptional. Thanks again for making this so easy

James T Clydesdale

Skip Hlad

11/21/11 Rick, the electrical and tub delivery went great. The removal of our old tub; the setting of the new; the coordination between the electrical contractor and your delivery guys; the set-up and orientation went off like mission impossible. I had to go out of town for four days after it was delivered, so didn’t get to enjoy it until Friday. It was a long out of town stay knowing the new tub was waiting for me. It was awesome. Everything works perfectly, and it is even better than we could imagine. Thank you!

Skip Hlad

Keith & Lisa Reichert

11/29/11 Hey Rick The spa is everything I wanted it to be. The custom design you helped us with is wonderful. Purchasing the spa was stress free with no pressure, time line and install were perfect as well, (1 week wow). I could not have made a better choice than Wind River and believe me I looked. Thanks, it is nice to deal with an honest, professional company. There is no doubt that you put the customer first.

Keith & Lisa Reichert

Bud Glass

1/19/12 Hi Rick, I wanted to get in a month of use of our new Wind River Spa, then tell you what Nancy & I think of the spa and your company. First, I have to say that I thoroughly enjoyed meeting you personally and was very impressed with your knowledgeable and professional presentation of the details regarding the manufacturing and operation of the chemical-free Wind Wind River Spa. Once we toured your elegant showroom and reviewed spa options, we chose the spa most suited to our liking and to our deck environment. You explained every detail of the process from beginning to end, making everything easy to understand and not once did we ever feel pressured to purchase anything. Following our purchase, everything happened exactly as you stated and as you outlined in the purchase contract. The spa was delivered on the day it was promised and the delivery crew couldn't have been more helpful or nicer to work with. The spa is beautiful and performs beyond my expectations and I still can't believe how sparkling clear and odor-free the water remains after over a full month of near-daily use without using any chlorine or bromine. I no longer have any of the itching on my back following a long jet massage like I used to get with our old spa. It is wonderful. Purchasing our Wind River Spa from you was truly one of the best purchase experiences I can remember, bar none. I can honestly and whole heartedly recommend Wind River Spas to anyone looking for a high-quality, extremely efficient and state-of-the-art spa. I seldom ever give a glowing review of anything like this, because most of the time, once you get past the sales and talk ; it seems like no one follows through or really cares about quality, professionalism or integrity. You do care Rick, and as one business owner to another, you earned this favorable review. Regrets? I have only one. After 16 years of owning two other spas, I only wish I would have purchased the Wind River first.

Bud Glass

Chris Henshaw

3/12/12 Rick, We have been enjoying the tub. It is nice to not take a chem bath like before, the ozone system is great. And the cover and lift work easily enough that my daughter can handle it. We are pleased with the value that we received going with a reconditioned tub with many jets, vs. a new tub with very few.

Chris Henshaw

Adrian and Mary DeWald

4/17/12 Rick, Just wanted to let you know how much our family is enjoying our Windriver spa. Our many Thanks to you and your staff for being so informative, honest, and for your excellence in customer service. We are very happy with our spa & Made in Colorado. We can't believe how little maintenance it takes and still maintains crystal clear water and perfect temperature. Very minimal impact on our public service bill was an added bonus. Again thanks for all your help and for producing a great Colorado product. I know we will enjoy it for years to come. Use us as a reference anytime.

Adrian and Mary DeWald

Sandy Spencer

5/15/12 Dear Rick -- We are so glad to have a working hot tub in our beautiful patio and are even happier to have one of yours. We not only love the style and the features but especially like that it is virtually chemical free! Your staff was always so helpful and timely in all our dealings right down to the delivery crew. Thanks for making this all a pleasant experience.  

Sandy Spencer

Shawn & Danielle

5/21/13 We purchased our first house in 2008 and we really thought a hot tub would be a great addition to our backyard. We were young and just starting out and Rick worked with us to make it very affordable to get into a great spa. We sold that house in November 2012 and intended to bring the tub with us but the buyers loved it so much they wanted to buy the spa with the house. It was a hard winter without our Wind River but we just purchased another one in May and look forward to many great years in it. Wind River makes excellent spas and they stand behind their product. The employees (sales, service, delivery) are very knowledgable and care about making their customers happy. We love our Wind River and will never purchase another tub from anyone but Rick and his great staff at Wind River Spas.

Shawn & Danielle

Dave Leo

8/15/13 We love the spa! We use it at least once a day. Every time we use it we say it is one of the best investments we ever made. I heard nightmare stories about people buying used spas to save a few bucks and install it themselves, and I didn't want to deal with that mess. So I relied on Wind River to do everything - deliver, install, electrical, the works. The price was reasonable for the work and we got a great discount on a brand new spa for buying off-season. We definitely recommend Rick and Wind River Spas!

Dave Leo

Charles and Debbie Fishel

6/20/14 Rick and his staff were very professional and informative in our hot tub purchase. We are really enjoying our new hot tub and were very impressed with the courtesy and the helpful instructions from his installation team. They spent time in answering all our questions on operations and maintenance of new hot tub. I would definitively recommend Wind River Spas to my friends and neighbors.

Charles and Debbie Fishel

Lisa Caplin

10/17/2014 Our experience with Wind River Spas since the moment we walked in the door has been outstanding! Nelson was exceptional to work with, as was the crew that delivered the tub - and even Harold the electrician you referred us to. We couldn't be more pleased with the tub, and with the service provided. Thanks again!

Lisa Caplin

Dave Lilja

10/17/14 Hi Rick, Just thought you should know your installers Bobby and Victor were very proficient, courteous, and professional. Spa was delivered on time in great condition. Just got it today, and it's almost up to temperature. We can't wait to celebrate tonight. Here's a pic of our awesome backyard with its new spa, it's a perfect fit.. Thanks for the great buying experience.

Dave Lilja

Christie & Mark Hoff

7/28/2015 From the first time we walked in and Nelson showed us around we never felt pressured to buy. When we made the decision to buy everyone was very helpful. You have been extremely patient with us since we had to move our delivery so many times. The delivery guys were fantastic. They were very careful not to scratch or damage the shell. They were patient explaining everything to me. We absolutely love our spa. It was the best investment we have ever made!!!

Christie & Mark Hoff

Mike Melchior

4/12/2016 Just wanted to thank you and every one at wind river spas for doing such a great job. This is my second tub from wind river, the first one ran with zero issues for over 5 years and was still going strong when I replaced it. The new one has twice the jets and is every thing I have come to expect from wind river spas. It's refreshing to do business with a company that stands behind their product the way you do. You went above and beyond customer service assuring I got the option I wanted. Thank you once more and I look forward to doing business with you in the future.

Mike Melchior

Bill & Mary Todd

7/15/2016 I’m sending you an email to let you know that Mary and I are so happy with our Wind River Spa.. I don’t know if you remember or not but the last spa/Hot tub that we had, I owned that thing for 18 years. As you said yourself, thats an eternity for a hot tub. With that Spa I was constantly chasing the chemical balance of the thing, PH up, PH down, Algicide, Bromine, Etc. I tried my best to keep it in check but when we got out of it you could still feel the chemicals on your skin and we smelled like we just got out of a public pool. With our Wind River spa I do almost none of that stuff. We enjoy our spa almost every evening and when we get out I put a small amount or Dy Chlor in it and were good to go. Now when we get out our skin feels softer and there is no harsh chemical smell. Had I known that owning a Spa could be this easy I would have bought this 10 years ago.! Once again we want to say thanks to you and all the guys for giving us a great buying experience and an AWSOME SPA..! Thanks

Bill & Mary Todd

Gordon Seib

7/21/2016 Thank you for the follow up. You and your team was professional and very efficient. The tub is amazing. I love all the seating options and jet controls. My favorite is the adadirondack and whirlpool seat. Thanks for checking in on us. Respectfully,

Gordon Seib

Tara & Eric Byrnes

09/0502018 Hello Rick. Thanks for checking in. Everything is working great with our spa and we couldn't be happier. Thanks for providing such great service before, during and after our purchase. We will certainly recommend you to our friends.

Tara & Eric Byrnes

Nicole &Eric Iverson

10/02/2018 Hi Rick, We absolutely love the new spa! We've been using it every day since it was ready to go this past weekend, and are so happy with the small size - fits perfectly on our patio. Thank you for all of your help getting everything scheduled this past month and helping with the tweaks along the way. We are so happy to have found your company and are glad to be able to support a local company! The install was super easy too - your team was great!

Nicole &Eric Iverson

Kathy & Rob Sha

08/19/2019 Rick, Please pass heartfelt gratitude from Kathy and I to your team for the delivery and installation of our new spa!! The professionalism, personality and courtesy that your team brought to our home is exactly the reason we continue to be your customer! While the quality of the product is beyond any expectation, the personal part is what separates your company for us!! Many times I have called and visited the store for advice, help and direction, each time I have received the same helpful and positive response. Thank you for exceptional service and a product that makes an amazing difference for us! Best Regards,

Kathy & Rob Sha

Mike O’ Donnell

01/13/2020 Hi Rick, Just wanted to send you a picture of the new tub in place. Your installation crew of three guys were amazing. They removed our 14 year old Wind River spa and protected my large golf green while taking it out and bringing the new tub in. We used our old spa almost every single day and we are looking forward to at least another 15 years with the new spa. Your spas are made and designed to last a very long time and we use ours year round. Thanks again for your product, your team and your follow up during the removal and installation of our new hot tub!!!

Mike O' Donnell

Roger and Sue Overbey

03/28/2020 Thanks so much for making our spa dreams come true. We appreciate all your efforts in getting our spa finished and delivered before the virus shut down. We were the very last delivery. Your guys were great help in setting us up and Tyson got it wired and running. We were able to heat it up and enjoyed soaking as the snow fell last night. What a treat to have this working as we wait out our stay at home directives. Thanks,

Roger and Sue Overbey

Sandy and Mike DeBello

07/20/2020 We have been enjoying it immensely. Kyle and the rest of the crew were quick, efficient and courteous in removing the 16-year-old Keystone spa, and getting the new one in place. Thanks again for the great spa and the great service.

Sandy and Mike DeBello

Michael Poveda

05/5/2021 Everything has been great! From the time we stepped into your showroom through the delviery process of our spa, everyone we have dealt with at Wind River Spas has been fantastic! We will definitely recommend you to our family and friends that are in the market for a spa. Thank you all for your professionalism, help finding the right spa for us and creating a great product. Sincerely,

Michael Poveda
Littleton, CO

Adam Wiens

Thanks again to Wind River Spas. We bought our Steamboat model in the fall of 2016. Our WRS experience started with Tyler in sales. He was great and answered so many questions so we could make a pretty educated purchase, particularly on how WRS stacked up against the competition. The delivery process was seamless. I had our electrician present during the delivery and your team made it look easy. They even came back to make some minor cover adjustments for free since I changed my mind on the location of the lift. Our cabin is at 10,200 feet and in a pretty remote area outside Leadville Colorado and your team scheduled it quickly with no hassle. We have had no service issues since. The filtering system is no joke. I have numerous friends with hot tubs and they are always messing around with chemicals and adjusting treatments. I literally do nothing to our tub except changing/rinsing the filter as recommended and shocking it after each use, again as recommended. For times when we do not visit the cabin for 4-8 weeks, I simply add a floaty that slowly dispenses small round chlorine tablets so there is at least some treatment during long absences. I put the floaty on the lowers setting. If I used the tub weekly, there would be no need for the floaty. My water is crystal clear all the time and we even used well water to fill it. Amazingly simple to maintain. Recently, the tub freeze warranty was tested. It had been about 4-5 weeks since I was at the cabin. The power goes off frequently in this area. Normally everything resets and there are no issues. But, sometimes there are surges when it comes back on which can trip our hot tub breaker. I showed up last weekend and the tub was hovering around 32-33 degrees with nothing freezing. I was amazed. My guess is the power went off weeks ago. I flipped the breaker and the warmup cycle started right back up. By the next day I was enjoying the hot tub at a comfy 102 degrees with our amazing views of the Sawatch Range. Doesn’t get much better and I would highly recommend WRS to anyone! Thanks again to you, Tyler and your team.

Adam Wiens

Lori & Stan Stokke

Rick We are absolutely loving our new spa. It is everything and more that what we expected. We didn't realize how much we missed it when the old one had problems with the controls. We bought our 1st spa from Wind River in January of 2000. It ran beautifully until September of 2015. Never a problem but it did wear out, as things will do! The new spa is a dream and so many new features. We would never look at another spa manufacturer and tell anyone who will listen, how wonderful your product and services are! The removal of the old spa and installation of the new spa was flawless. This is a great company!

Lori & Stan Stokke

Chris Ortega

Rick and Kevin “We are loving our spa it’s the jewel in our backyard rehab. The transformation from a pool to an entertainment area with a spa, outdoor living room with a projector to watch movies, it feels like a resort! I enjoyed the video and performed maintenance to step by step... big help.” Cheers,

Chris Ortega

Bill Manley

Dear Rick, Our family is loving our new Wind River spa. The Summit model has been perfect for us, and we have soaked almost every day. The decision process for replacing an old broken tub was easier for us after I learned about Wind River Spas. Visiting the showroom was key, and the salesperson professionally showed us the various spas and options. Deciding right then and there to buy was easy as I had done some homework; the spas are well reviewed for a good reason: they are engineered to be low maintenance, chemical free, and easy to repair down the road. Installation (by crane, no less) went smoothly. The jets and filtration system etc. are all working well. In the few weeks we’ve had it so far, it has been pure enjoyment. I forgot how great it can be for quality family time, as well as that warm and relaxed, healthy feeling afterwards. Thanks for building a better hot tub.

Bill Manley

Dionne Kenny

Hi Rick Your staff is truly amazing! Having worked in HR and as a trainer for years and now as an Executive Coach, I really appreciate good quality professional service. Your employees fall into the Excellent Customer service category-truly. I don't think I was an easy customer but your staff made me feel like I was their most important customer at every turn. In the show room, Tyler set the tone and everyone else I met and spoke with subsequently was top notch as well. I can't wait to get in! I'm so excited! Thank you,

Dionne Kenny

Tom Miller

Our New Wind River Spa was delivered on the original date we were promised, by three of your set up crew members. Everything was hassle free including removal of our old spa. We've had it for ten days and have used it every day. Oh ya, your employees were all very friendly and answered our questions. Thanks,

Tom Miller

Mike & Susan, McNevin

We absolutely love our new Wind River hot tub. The delivery went flawless, and your crew moved the old tub to a spot on the upper patio where it will be easiest to show it to sell it. Your delivery guys were great. Nice, polite, young men who truly know how to work as a team. Tyson Schaetzle, your recommended electrician, came about the same time as the tub, and did an amazing job of running the power to the new tub. He was in and out in very little time. Thank you again for everything.

Mike & Susan, McNevin

David and Kori

My Wife and I have been discussing purchasing a Spa for the past number of years and decided this was the year we were going to invest. I spent a good amount of time investigating different manufacturers of spas as well as talking with owners of spas for recommendations. One common theme of my investigation was the problems many of the owners experienced with their spas. From breaking down to not heating properly, etc. Additionally, in talking with some of Spa Stores, I felt like I was buying a used car, not sure what I was getting. So, using good old common sense and logic, we decided to go with Wind River Spas. We were looking for value and longevity in our spa purchase and Wind River made the most sense. Their Sales Staff was friendly, knowledge, and most importantly, not pushy. They stayed in constant contact with us, even after installation, (which was easy). Highly recommend Wind River to anyone who is serious about purchasing a spa and want it to last. I love the Slogan "Made in Colorado for Colorado" This alone speaks volumes on their product. Sincerely,

David and Kori

Robert Williams

I have owned a Wind River Spa for about three months and I love it. Every aspect of the purchase and ownership of the spa has been great. The staff at Wind River are all very courteous and knowledgeable about their products. Having owned a spa in the past I had a lot of questions and each employee I talked to was patient and gave me clear and informative answers. The crew delivering the spa was terrific. They were very careful setting the spa up and they spent time showing me the features of the spa and being sure that I understood everything from properly filling the spa through the initial use of the spa. I had one minor issue with the spa shortly after I got it, I called Wind River and told them about it, and they quickly had a service man out to my house and he fixed the issue. There are a lot of spas and spa retailers around but what I especially like about Wind River Spas is the complete package they offer which includes everything from manufacturing the spa through service after the sale. Their own employees are involved with each step of the process resulting in no middle men or sub contractors to deal with. I continue to use my spa four or five times a week. So far, my only challenge with the spa is deciding whether I like using it more in the morning or the evening.

Robert Williams

Bob Williams

I am loving my spa. It is perfect for my needs and it has exceeded all of my expectations. You have a high quality product and a very competent staff! Your crew did a great job delivering the spa and were very conscientious and courteous. Here is a picture of my spa and my view. From my deck and in the spa I can see all the way from the Red Rocks Amphitheater to Pikes Peak. So while I am enjoying the spa I can also enjoy the view.

Bob Williams

Dan & Kim Hubbard

Thank you Rick and Windriver Spas for such a great experience from our initial meeting through installation. Before I called Windriver, I had been very confused and discouraged when talking to other companies about selecting the right tub, where to put it, and how to get it installed properly. Rick personally visited our home, which is a service not provided by other hot tub dealers that I had spoken with. Rick showed me where the tub would be the most appealing and easy to access in our backyard patio space and he spent a lot of time thoroughly explaining the options and benefits of a Windriver Spa. It was a great experience to be working with a professional who has specialized in his business for. 23 years. My husband and I also went to Windriver's showroom and again Rick spent a lot of time showing us the various features and benefits and answered all of our questions. Also, Rick aligned me with the electrician and concrete contractors that we needed to utilize to get the space ready for the installation of the hot tub. They have been aligned with Rick for many years and were also knowledgable, responsive, and professional. The delivery and installation was also on the day promised and went seamlessly! Thanks again Rick and team for making this such a great experience.

Dan & Kim Hubbard

Joe and Laurie Turnage

WIND RIVER SPA FOR JOE AND LAURIE TURNAGETHANKS FOR A GREAT SPA EXPERIENCE and easy installation.

Joe and Laurie Turnage

Ken and Eva Sorensen

Hi Rick : Thanks for checking up on us. We are absolutely thrilled with the spa. It is everything we wanted. The whole buying experience has been great. Tyler was most outstanding. Very infomative, and professional. The concrete company, as well as the electrician were excellent and on time. Your installers did a great job. And were great at explaining the features of the tub. I will absolutely recommend Wind River Spas to anyone looking for the best of the best in spas. Thank you so very much,

Ken and Eva Sorensen

Joe & Laurie Turnage

Hi Rick! We are really enjoying the tub ... way beyond what we even thought ... we like the inside surface - friends have remarked that they don't feel like they are going to slip when they get in ... we enjoy the water fall feature and the view has been terrific ... we've even gotten up before dawn to view the sunrise ... yes - crazy, but what a great way to start the day. We will be in touch ... and again, we are VERY relaxed with our new tub!!!

Joe & Laurie Turnage

Tony & Jessica

When we walked into Wind River Spas, we walked in knowing very little about what we were buying, we were greeted by Rick who gave us a tour of the showroom and answered all of our questions about the spas as well as showed us our different options as far as colors, sizes and styles. After getting an education in what we were buying we felt very comfortable in making our purchase. The buying process was very pleasant and not once did we feel as if we were being pressured into anything. After we made our purchase, Rick came to our home and we examined the site for the new spa. A concrete pad was poured and the next day the spa along with a crane arrived at our home. The delivery and set-up of our new spa went perfectly the delivery crew was very professional and careful not to damage the property in any way. After they were done, all trash was removed from the site and the features and controls of the spa were again explained. I was given an explanation of how to start the spa after it had been filled and the next morning, after the water was warm, we were enjoying our new spa. A big thanks to Rick and the whole crew at Wind River Spas for making our first spa buying experience an exceptionally pleasant and easy one.

Tony & Jessica

Rev: Kevin Savage

Dear Rick, First of all I want to thank you so much for the wonderful service you and your company provided for me! Your the best! As you know this is our families second spa we have purchased from your company in the last 20 years. Our first spa lasted 20 years, Wow that is amazing. My brother searched out the other spa brokers in the Colorado area, and found out by comparison yours to be by far the best built. Being an ex-athlete I need to soak and relax in the therapeutic spa each day. I have shared with many in my church over the last few months how great your crew did in installing my spa and removing the former one. This used spa we bought from you is as new, what a great investment for our health. We will continually be blest by your wonderful product for many years to come! Yours truly,

Rev: Kevin Savage

Robert White

I'm a single guy living in Lakewood and Rick's company was referred to me by a friend. I have been nothing but ecstatic about the pre-sales, sales, installation, and support of my Wind River Stamina hot tub. It has been a very professional experience from beginning to end. I'm one of those techie guys - I never actually visited Rick's showroom - he came out to me with literature and samples and it was a done deal. All of the support I've needed has been promptly supplied by one of the techs with a telephone call or post installation visit, for example to install a hand rail. Everything that Rick told me turned out to be true. He informed me of valuable aspects of my deck construction that even the contractors did not know. I am very pleased with the results and would recommend WInd River Spas to anyone without reservation. Please feel free to call me 303-619-1048 if you have any questions! Regards,

Robert White

Mark & Annie Zarn

The tub is great! jets are well placed, the lights are cool, the seats comfortable. Your crew was very competent and friendly and everything seems to be working fine. We are both happy that we chose Wind River Spas to supply our new tub, and will recommend you to anyone who asks. Thanks again for the great product and service.

Mark & Annie Zarn

Gary & Susan Willis

Dear Wind River Spas: Wind River Spas and Nelson Torres are fantastic. Nelson’s knowledge about spas, his ability to share that knowledge, and his willingness to take the time to do so is exceptional. My husband and I looked at a great many spas, both before and after visiting Wind River Spas. We ultimately determined the Wind River hot tub was the best buy to be found. It is a very high quality spa with the best warranty to be had. That combined with the service offered by Wind River Spas was unbeatable. We highly recommend Wind River Spas to anyone. Our initial contact was extremely informative, the setup men were professional and courteous and a follow up call was made to us by Nelson to ensure our satisfaction. We rate Wind River Spas and Nelson Torres as Denver’s best.

Gary & Susan Willis

Curt and Jill Workman

We are SO happy with our new hot tub!! Thanks to Tyler for his wonderful help and patience in helping us decide what was best to fit our needs (and wants). All of our questions were answered and everything was explained in detail. Thanks also to Victor and Nick for the excellent installation service. We are very happy with Wind River Spas!

Curt and Jill Workman

Sandy Sandoval and Tom Harrell

Rick, Here are a couple of pictures. One is of the crane bringing our new spa over our house and the other is of the spa sitting on our back deck in the snow! Looks out over the beautiful mountains up here at 9500 feet in altitude. Your delivery crew was so nice and they were very informative. When the control panel went out this past week after a 10 hour planned power outage, Tom replaced it in a timely manner. We truly love our new Wind River Spa. It has felt like we have gone from an old VW to a new Mercedes! Kudos to your whole company for tremendous customer service. As a native Coloradoan, I am so impressed that the unit is made in Colorado and even has Croc headrests! Thank you again,

Sandy Sandoval and Tom Harrell

Graham K

Went shopping for a new spa after my old one needed an expensive repair again. Initial research was done on the web (and yelp) - we needed a 2 person spa and do not like the "lounger" design that most spas in this category have. I found what looked like an optimal design on their web page in the "The Mesa" which they advertise as a 4-5 person spa but fits in basically the same footprint as our previous 2 person lounger. Also, I *really* like the fact that replacement parts can be ordered on their website. My previous spa was a total hassle to get parts for. So anyway - next step was to visit the showroom. Ugh. Here comes the hard sale, right? Wrong. Tyler was nothing but helpful, no pressure, and very well informed about his products (and the industry). I decided to purchase the spa after seeing it there in person - it certainly looked like the type of design we were after - no precast "lounger", more room to move around, and very deep compared to our current 2 person spa. Tyler visited our site (west of Idaho Springs, not a place that Denver dealers generally consider "local") to make sure that the delivery could be done without a crane, and it could be. The installation crew was OUTSTANDING! They were careful, deliberate, worked extremely well as a team, and they got our old tub out and the new one in without a single hitch - and it wasn't an installation that I would consider "easy", these guys worked very hard, but they were having a good time. Also, they knew the product inside and out (quite literally), helped with electrical hookup where they could, explained all the features (all of the members of the team on the same message), and made sure everything was A-OK before leaving with nothing on our site left over but the new tub, no empty boxes, no paper, no plastic, nothing from the old tub left over - completely clean. 6 hours later that puppy was hot and I am extremely happy with our purchasing decision. Despite only being about 3 inches wider and 4 inches longer than our old 2 person tub, this thing feels 3 times as large because of the design of the shell. Time will be the ultimate proof point, but so far - I am very impressed with this company, their people, and their product. If you live in the Denver area and are looking for a spa, put this place on your list of dealers to visit for sure.

Graham K

Scott Bergren

Hey Rick - how are things? As you can see from the pics we have a great place for our hot tub. Mary and I sit out at nite in our hot tub oasis having cocktails and just relaxing. We love our hot tub!!!! Thanks for everything!

Scott Bergren

Mike Nicholls

We bought our first Spa from Rick in 2002 when we got married. We moved and bought a 2nd Wind River Spa which our twins loved. When I had to transfer to CA for 2 years and found a buyer Rick helped us move the Spa. We are now happy to be back in Colorado and just bought our 3rd Wind River Spa this time a 92x92 Malibu Blue Spa. We have been very happy with our Wind River Spas and and the service. Our kids love the Spa and it creates many great family memories.

Mike Nicholls

Leah Mansoor

“When my Cal Spa broke due to the cold weather, Wind River Spa's were quick to identify the problem and offer me several solutions. They walked me through the insurance bureaucracy step-by-step, supported me with all required paperwork and proposals and answered patiently and professionally on all my questions. As the end of the day, Wind River Spa replaced my hot tub with a refurbished SPA and I was pleased with their service all the way. Thank you!

Leah Mansoor

Mike Riordan

Rick, Thanks for the follow up. We are really enjoying the tub. We are very pleased with the quality of the tub and the experience we had with Wind River. Thank you,

Mike Riordan

Serapio Ayala

Hi Rick, The removal and the re-installation went very smoothly. Your installation crew was extremely courteous, and we felt very comfortable with them. We are loving the new spa, using it every-day in the mornings, as it helps the old muscles. Just to let you know, this our third Wind River Spa. We purchased our first one 1979 at our first house, then we moved east of Firestone and lasted about 3 months without a hot tub, so we went and purchased a second one in 1988. It lasted until this past November, when we decided it was time for a new one. Here we are with our third Wind River spa and enjoying every minute of it.

Serapio Ayala

Gary and Karen Zimmerman

Rick, We love our hot tub! Everything about the process went smoothly. The installation team was on time, professional and competent. When I called with a question, it was answered promptly and accurately. We love the chemical free operation, and have been in the tub everyday since we got it! Thanks to you and everybody at WR spas.

Gary and Karen Zimmerman

Larry & Joan Ayers

Rick…thanks so much, the tub is terrific! We couldn’t be happier and it takes up less space on our tiny patio so that’s a plus. Larry uses daily and he’s the real fan of hot tubs and says this is the best. Nelson, Isaac and the other installer were so great to work with, professional and knowledgeable. Wind River will be recommended!

Larry & Joan Ayers

Mark and Lyndy Lubbers

Rick, next week will mark 2 years since you installed our hot tub. Lyndy and I can't tell you how much we have enjoyed this tub. On average, we use it five nights a week the entire year. The only time we don't use it the tub is if it is windy, raining hard, or below 0 degrees (yea, we're soft). The filtration system that you use allows us to soak each night without having to worry about itchy skin when we get out. The tub is very easy to maintain too. I rinse the filter once a week. The water stays sparkling clean. The insulation that you use has helped to keep the monthly electric bills down. During the winter months, we probably spend about a $1 a day to run the tub. Summer time is less. You have made a great product!

Mark and Lyndy Lubbers

Andy Samuelson

Our new Wind River spa is wonderful, super easy to use and maintain and we would highly recommend it. The process of shopping for the spa with Wind River was pleasant and enjoyable and the delivery was excellent. They really gave me time and issues to contemplate, and suggestions when deciding how to orient the tub and they left with everything buttoned up. Overall we couldn't be happier. Thanks for your good work.

Andy Samuelson

Jamie Ann Bender

Hi Rick, It has now been two weeks since the delivery of the Whisper and I can now offer this feedback. I have used the spa every evening and on a few mornings as well. With the cover half open, three-quarters open and fully off, I have explored all the jets and all the varied seating arrangements. I like this Whisper…. I find the mid seat between the right front and the lounge very much to my liking. Surprisingly, I like and use the lounge, which I never did in the old spa. I have learned how to turn the light on & off so only the blue comes on, so I have overcome my issues with the lighting. I even find that I like the shallow foot well. The deep left front seat I just ignore. So, after two weeks of use, I can say that I am quite pleased with this Whisper. I will give it loving care and look forward to a long warm life together. Enjoy Life!

Jamie Ann Bender

The Sowards Family

Rick, We would like to thank you and your team for great expierence and the perfect product for us. With what seems like an infinite amount of tub manufacturers and options we feel we were able to weed through them all and get the best product for our money. With the help of Kevin at the Lafayette site helping us at the start of our search and still answering questions when they arise was very encouraging and definatly helped us realize the importance of getting a tub made for Colorado from the oldest Colorado company. Nelson was also extremely knowledgeable and walked us through the build process and educated us on the materials and components used in these tubs vs most of the others on the market. Then when you personally made the site visit and helped us to decide on the right tub and set up this made us feel like were picking the right tub and company, I dont know of any other company that makes or offers to make this kind of effort from beginning to end, and this wasn't even close to your most expensive tub. The delivery crew was excellent, they were professional and efficient and made sure were up and running before they left. Besides being able to completely customize our options and colors and get the tub built quickly my wife was most reassured with your warranty which is as good as you can find and has added protection for our Colorado weather. We have been enjoying our tub every night except 2 since we got it and wish we would have bought one sooner. We thank you and your team and we will definatly refer as many people as possible. Thanks

The Sowards Family

Ken and Marta

I wanted to take a few moments to share with you our experience with our recent purchase of two of your great spas. I haveowned a spa for years that finally needed replacement while Marta is a new owner. We did our research and made of list offeatures we were looking for and set out to visit the various spa dealers along the front range. Windriver was at the top of mylist so we decided to visit your factory showroom in Lafayette. We met up with Nelson there and he took us through thefeatures of the various spas and gave us a very extensive tour of the factory were we were able to watch spas being built.We were impressed by Nelson's knowledge and the factory floor visit and most importantly the features and quality of yourproduct. Although your spas seemed to be in the high end range of spas, when we received a quote, we were pleasantlysurprised to find the price to be more in line with the low end range of other spas brands that we had looked at. Here is ashort list of what we love about your spas. Built and sold by the same company here in Colorado.Built for Colorado conditionsEliminates the middle man so you get more spa for the same money others are asking.Reduces transit handling and distance that reduces cost and potential damageFactory support right here in Co. Thicker shell materialMakes sense it will hold up to Colorado climate betterWe love the textured option we chose with our spas Continuous flow ozonator systemHaving owned a spa for years, I was thrilled to see this system in your spas. The water is so fresh and virtually chemicalfree that I no longer have the dry irritated skin I used to experience with my old spa. Great feature. Easy access to spa plumbingThis was a major selling point for me as my old spa had started leaking and for the life of me I could not find the leak dueto the entire cavity being filled with foam. I think your design greatly superior in this area. No one expects their spa to leak,but I know from experience, that given Colorado's extreme temperature swings, it is inevitable that a leak could show upover time. Choice of spa shell and skirtThis is a great feature. We both chose different shell and skirt colors and as such each have a custom spa to order. Welove this. Last but certainly not least, the people at WindriverPeople make all the difference. Everyone we have dealt with at Windriver have been great. You have a tremendous team andwish to thank them all. Again, we wish to thank Windriver for your great product and service. Sincerely,

Ken and Marta

Don & Susan Breaker

We are so pleased with the Wind River hot tub we purchased from you. I was especially impressed that when it was discovered that your manufacturing facility had not installed the Bluetooth option that we ordered you personally bent over backwards to make it right and get it installed as soon as possible. We are enjoying the hot tub almost every night and the music is a great addition. We are glad we made the decision to add it to the purchase. We are already recommending Wind River to family and friends when they are in the market. Your personnel touch as the owner was especially appreciated!!

Don & Susan Breaker

Tom and Susan Clayton

This is our third purchase from Wind River and we are still happy with our choice. The ease of maintenance is still one of the biggest factors as to why we purchased our 3rd spa from Rick and the crew at Wind River. While we did have a minor problem when the spa was delivered, Wind River came out and fixed the slight damage to the skirt within a week. Having more controls on this spa versus the last one we had is really nice. no matter where you happen to be sitting in the spa you are near a controller. We really like the new flip controllers for air introduction better than the old style. So far so good.

Tom and Susan Clayton

Phil Hammond

My latest and greatest hot tub from Windriver. My wife and I love it. As a matter of fact I'm standing in your store now as my brother is now buying his first tub from you. Thanks again for th best hot tub.

Phil Hammond

Gardner Mendenhall

We are very happy with our new spa. We have used it every day! Your staff that delivered and set up we’re amazing, professional and polite!

Gardner Mendenhall

Mike Hermann

I have been in our new tub at least once a day since we turned it on, winter will be incredible out here...thanks again form everything, this hot tub is a life changer!!!

Mike Hermann

Ingrid Ching

This is my second Wind River hot tub. The first one lasted 21 years and the only reason I had to replace it was because there were no replacement parts. I hope my new one will last as long too. Wind River makes hot tubs that can survive the harsh winters of CO at 9000’ and I would highly recommend them.

Ingrid Ching

Randy and Brenda Schuute

12/31/2013 Hi Rick, The hot tub is terrific. We have really enjoyed it. The installation crew did a great job. Here is a photo of my daughter, son in law and grandson warming up after playing in the snow. They are from Florida! Thanks for the follow up.

Randy and Brenda Schuute

Dan Deasy

02/24/2014 Rick: I really appreciate you reaching out to us. I am thrilled my buddy many years ago told me about you folks and I never forgot the name Wind River. Now we're ready to make this awesome purchase. You ought to know that before I left my home with Laura, I told her we were not buying at the first place we stopped. We started with you folks because of the old buddy of mine. We made that drive down Santa Fe Drive to your place and I was so impressed, the decision was easy. That is a testament to your product, your staff, and the feel we had. The great thing is a neighbor stopped by today who is in the same market -- I told him my story and sent him your way. I'm sure he'll make a visit soon! And by the way, Tyler was fantastic. Patient and informative. A salesman? Yes. But it's easy to sell a good product!! And he represents you folks very, very well.

Dan Deasy

Dan Deasy

4/1/2014 Hi Rick: We are ELATED! The delivery could not have gone more smoothly. I received a call about 20 minutes before the guys were to arrive and they were right on time. Courteous and professional was the crew, and I made sure to give them a tip that was easily going to over lunch for their hard work. I received a nice talk on the operation of the spa, which I really appreciated. The electrician, Shane LaGrange, was fantastic. He was professional and personable. Now I realize that he is not an employee of yours, but I can tell you he is worth using in every job you have! I am a lawyer by trade Rick. I deal with customer service every single day and I can tell you I am not so sure I have EVER encountered a more professional outfit than yours. If you ever need a guy who teaches trial lawyers across the county how to speak in public to sing your company's praises, just say the word. Thank you so much!

Dan Deasy (and happy wife Laura)

Brian Morris

Hi Rick, I'm really enjoying the new hot tub! Thanks for all the communication and quick on-schedule delivery. The installers did a great job and went over operation and answered all my questions. The hot tub works and look great.

Brian Morris

The Shrader Family in Highlands Ranch

09/12/2016 Hey Rick! We absolutely love our new spa! We use it every single day (multiple times a day on most days) and couldn't be happier. Had our family over for a spa party and they all loved it as well. We comfortably put 7 people in our Telluride spa. Love getting in at night and gazing at the stars. Thanks to you and your great team!

Gabe

Randy Burge

Hi Rick thanks for checking in the spa is awesome Kathy and I have been in it almost every day since we got it. The install went great, the guys were friendly and helpful and explained everything. The whole experience was very easy and Justin was very helpful, I told him my budget and he explained the used spa process of your company rebuilding them and I was sold. I was very please when I did the wet test and Travis was very nice and explained everything and answered all my questions. I will and have recommended your company to friends and family. Thanks again for the easy purchase of a great spa.

Randy Burge

Ron Yeager

Hi Rick, The delivery and set up of our hot tub went very well. Your team did an excellent job in placing and setting up the tub. They were friendly, helpful, and professional in telling us what they were doing and in how to operate the tub. They obviously wanted us to have the perfect experience! We have used the tub morning and night every day since last Tuesday. I can tell you that for the next several years we likely will use the tub daily. We are very impressed by the intelligent features and engineering of the tub. Thanks for all the guidance and education during the sale as well. Take care and thanks again!

Ron Yeager

Eric Monsma

We had been exploring the idea of owning a hot tub for some years but it wasn’t until I was referred to Wind River Spas by a friend that this soon became a reality. Rick, the owner of Wind River scheduled an onsite visit at our home to discuss the various spa options, review our backyard layout and was very patient with us and all of our questions. After reviewing some of the literature we wanted to visit the showroom to see the spas firsthand –where Rick again spent time with us reviewing all the quality materials that are used in their spa builds, compared various models and we discussed the limited maintenance tasks to ensure the life of the tub. We were very pleased that the owner of the company would spend so much time with us on and individual level and was readily available for any questions along the way including follow up phone calls or emails loaded with even more questions. The delivery crew was just as professional – positioned the tub exactly where I wanted it and spent the time reviewing all of the features with me before leaving. Overall this has been a very easy experience and my wife and I couldn’t be happier. We enjoy the tub almost every evening and it’s a great way to unwind and distress after a busy day. I will highly recommend this company to any of my friends who are interested in owning a spa as the thoroughness and professionalism of Wind River and its staff is unbeatable.

Eric Monsma

Steve Howard

12/13/2016 Rick, we love our new Wind River spa. the entire experience was fantastic. We very much appreciate the fact our new spa was manufactured in Colorado to meet the demands of the Colorado climate. The Wind River warranty speaks to the quality and craftsmanship you and your team put into your product. I highly recommend your company to anyone who is in the market for a new spa.

Steve Howard

Suzanne Hanson (& family)

Hi Rick! We are LOVING our new spa. Probably one of the best purchases we've ever made. Instead of watching tv, we are hanging out...as a family...talking! I feel all caught up! 🙂 SO glad we did it and if you ever need someone to convince a customer, let us know. Thanks for the great experience. Thanks again.

Suzanne Hanson (& family)

Dave & Melonie

4/17/2021 Hi Rick, Love the new tub. The raw wood exterior is awesome. Glad we did that. It's a unique touch that so far everyone has admired. Still smells like fresh cut lumber 5mo later. We're dialed in now and it's exactly what we hoped. Another WR winner!! So, Thanks!

Dave & Melonie

Melissa Menter

Testimonials08/16/2018 Rick, I cannot overstate how delighted we have been with everything related to this spa purchase. Every single employee we have met was as professional as they come - polite, thoughtful, practical, and exceedingly helpful. We had a couple of snags getting delivery coordinated with our landscaping company and your team was on top of everything, constantly checking in to make sure our needs were being met. And the tub itself is perfect in every way. The thoughtful design and simple maintenance give us comfort knowing that everyone from our 80+ year-old parents to our teenage children can all safely and properly use the spa. We have been enjoying it almost every day! We almost didn’t stop by your showroom because we assumed that, based on the outstanding testimonials and quality marketing, your spas would be outside of our price range. We were thrilled to find that your prices were very competitive for a superior product. We are recommending you to everyone we know. Congratulations on your outstanding business and THANK YOU!

Melissa Menter
Greenwood Villiage

Matt & Suzanne Hanson

We've always dreamed about having a hot tub, and finally, we did it! Aside from having kids, I do not hesitate to say it is the BEST decision we've made! Making such a big purchase felt like an unnecessary splurge and it took us a while to get comfortable with it. Surely, we have other home priorities yet we agree we would do this again in a heartbeat. Here's why: First, having a hot tub has brought our family together. We've had the hot tub for three months now, and almost every morning or evening, we are in it. TALKING. As a couple, I feel like we've renewed our vows! We spend time in a relaxing way discussing what's on our minds. As a family, I feel all caught up with our kids, and know all the details and stories from their day, that otherwise were not shared as we must have been watching TV or something mundane before. Secondly, we are doing something good for our bodies. The therapy and relaxing has no doubt given a pleasurable treat to ourselves. Being outside, enjoying mountain views, sunsets, stars, and ... a hot tub, and finally, we did it! Aside from having kids, I do not hesitate to say it is the BEST decision we've made! Making such a big purchase felt like an unnecessary splurge and it took us a while to get comfortable with it. Surely, we have other home priorities yet we agree we would do this again in a heartbeat. Here's why: First, having a hot tub has brought our family together. We've had the hot tub for three months now, and almost every morning or evening, we are in it. TALKING. As a couple, I feel like we've renewed our vows! We spend time in a relaxing way discussing what's on our minds. As a family, I feel all caught up with our kids, and know all the details and stories from their day, that otherwise were not shared as we must have been watching TV or something mundane before. Secondly, we are doing something good for our bodies. The therapy and relaxing has no doubt given a pleasurable treat to ourselves. Being outside, enjoying mountain views, sunsets, stars, and the other elements has been so much fun. Almost every time we are in it, someone says "this is the life!" Before we purchased, we spent a lot of time researching the best spas, and it was obvious Wind River Spas would gain our business. You will see that too, if you visit competitors and then Wind River Spas. The customer service from the beginning to end was the best we've experienced. Rick (the owner) and Nelson (our salesperson) earned our trust as they educated us about the special way their spas are designed so that rodents or other animals cannot get into the foam interior. Nelson had us take a walk through their back "junk yard" where we saw such problems of spas from other manufacturers. The visual was clear in our head as we went home and discussed the benefits of Wind River Spas. I couldn't imagine purchasing from another company after seeing that. Also, knowing that these spas are made in Colorado, and can handle the climate here was a big drive. We felt Nelson answered our questions honestly and thoughtfully. I was concerned about noise since we'd be putting our spa on an upper level deck. Nelson warned me that yes, at times there might be a loud vibration. He had a solution for it if it turns out that's an issue. Thankfully, it has not been the case. Again, the unique way the interior motor is cased, this spa is leaps and bounds above others in terms of noise and protection. The ozonator has kept our spa clean and we need to use very few chemicals to keep it that way. I love that. Another reason Wind River Spas sets itself apart from other companies is that Rick comes to your home to inspect the future location of your spa. He is checking to see if there are foreseen issues to ensure a good experience. We were very impressed by this. The small business feel of personal attention and care is extremely comforting. Finally, as mentioned, our spa was going to be put on an exterior second floor deck. Nelson arranged the crane and set everything up seamlessly. On delivery day, we were pleasantly surprised to see Nelson himself, at our home to ensure everything went well. He gave us a tutorial on everything we needed to know and gave clear instructions for maintenance and future care. Everything was incredibly smooth and pleasant. If you are contemplating a spa purchase, I hope this will help. I am so grateful we did not wait and moved it up on our dream list. The benefit it has given our family is beyond what I imagined. We cannot say enough good things about our experience with Wind River Spas and would recommend them to anyone.

Matt & Suzanne Hanson

Ann Walton

I will tell you, when the spa was first delivered, I stressed for several days, it was much bigger on my patio than in the showroom! We took that opportunity to add to the patio, I haven't regretted my purchase since. We use the spa nearly every night. I have a lot of trouble with my back, due to my job, and in turn have a lot of trouble sleeping. Well with our evening de-stress time in the spa, my back is better and I sleep better than I have in years. Of course my kids are enjoying hosting hot tub parties! Maintenance of the spa is simple, the filter is easy to take out and clean. I am looking forward to getting a lot of use out of our new spa!

Ann Walton

Patti & Mike Varney

Rick, I wanted to write and let you know how happy we are with our purchase of our hot tub from Wind Rivers. With both my husband and myself with bad backs and the comfort of our hot tub we are using it quite often and enjoying every moment. It’s made a difference with us both and can’t thank you enough for your time and the great customer service we received upon getting it, that truly was a bonus for us both. Thank you. Patti & Mike Varney Parker, CO

Patti & Mike Varney

Donna Brown

We are loving the spa, have been in it every night since delivery. It has helped with my restless leg syndrome, can sleep better and it is very relaxing. It also has helped my son with his back. He is really enjoying it. I would definitely recommend Wind River to others, your honest, delivery of spa was as schedule. Your crew was professional, courteous and respectful to my property. They waited until the spa was filled and working, gave us some instructions afterwards. Thanks again for your expertise on spas, you gave us options to choose from and you didn't try to push me into a new spa. Parker, CO

Donna Brown

Eric and Tammi

Hi Rick, The spa is awesome!!! The guys that installed it were amazing too. Very nice, professional and went over everything in great detail. You'll see in the picture that we wanted it up against our patio and the pad was installed perfectly so the tub sits exactly where we wanted it. The kids were so excited we used it as a pool before the water was heated all the way. Then much to our surprise it was at 104 in about 6 hours. We've used it every day and sometimes more than once. It has been a great experience and we are so glad we went with Wind River!!! Thanks,

Eric and Tammi

Ryan

The Timberline is great. It’s my second Wind River in 11 years and wont be my last. Everyone at Wind River is knowledgeable and great to deal with. Tyler was patient and great to deal with even though I changed the color twice. The delivery crew was great as well and was patient as we located the hot tub on the deck, allowing me to drill thru the floor pan and deck to route the wiring up from below the deck. I’ve had 2 spas delivered and one moved and stored between houses. All experiences were good….not the norm for most companies today. Thanks!

Ryan

Victor Berlin

Hi Rick! First I have to say that it's a nice touch having the owner of a spa company (especially an owner of spa company who actually manufactures the spa) email us to see how we are doing, is a nice touch. We literally looked at hot tubs for 2 years before we bought one. My best guess is that we visited your store 10 times. Bullfrog, cal spas, jacuzzi, and all the other brands is what we looked at. We saw all kinds of "deals" and decided Wind River was the way to go. Each time we visited your store we felt like there was a sense of confidence from your employees. Wind River had the personal touch. It was clear that each of your employees knew we'd be back. It was ok to take our time to make a decision. Justin was who we dealt with most of the time. I also talked to Nick at least 5 times leading up to delivery. They both were fantastic and answered all of our questions. Justin expressed how his kids learned to hold their breath, swim, and be comfortable in water because of it. We're already enjoying the family time (without phones and TV) in our hot tub. We couldn't be happier with our purchase. I've wanted a hot tub my entire life. I'm so happy we went with Wind River! I know a few people who have one and they were very encouraging. I'd recommend Wind River to everyone just as they did. Thank for your follow up and for making a fantastic hot tub. I'm confident we will enjoy it for years!

Victor Berlin

Sam & Susan Brandt

What a great spa from a great company!! We've had the Typhoon spa now for a month. It exceeds all of our expectations! The design of each sitting position provides unique jet configurations. Rotating between them provides an exceptional message experience. Additionally, the thoughtful placement of the main control screen and two accessory controls, make it really easy to control the two main pumps, lights and the stir feature used when adding pH and Chlorine shock chemicals. The spa uses an ozonizer making it unnecessary to maintain chlorine or bromine levels. Anyone purchasing a hot tub should understand this benefit. Also, we opted for the stereo option which we are so glad for. The speakers are placed behind the speakers, enabling us to listen to relaxing music at low volume while the main pumps are running. Lastly I can't say enough about the company. The experience was exceptional from our first visit through delivery. We received no-pressure education and help with our planning and configuration. The delivery was on time and meticulous. This is a company that is justifiably proud of their superior product and service. Anyone considering a hot tub should be sure to visit this company. We are certainly happy that we did!

Sam & Susan Brandt

Charles D. Gallagher

Hello Justin, This letter is a follow up to our hot tub purchase from the Spa Exchange. We have had it filled with water for (10) days now. I am so happy with the quality and design of our Wind River Spa I wanted to write a few words of appreciation. What prompted me to purchase a Wind River Spa was the way it was constructed which I was able to evaluate in your showroom as there was a spa with a cutaway on display. The insulated panels, the insulation type on the underside of the shell, the material used for the bottom surface, the shell and the plumbing all looked of good quality and assembled with care. The control panel, which controls the entire operation of the hot tub, was very straightforward to wire. In short, I like the design and assembly of the Wind River Spas. I filled our tub on Thursday December 23rd, the temperature at our house was 8 degrees Fahrenheit. At 10:00 pm the tub was at 102 degrees, the temperature I had set. Using the hot tub at this temperature I would of expected tot see a drop in the water temperature due to the ambient air temperature. The hot tub maintained 102 degrees in a surrounding air temperature close to 0 degrees. With that said, the heater is designed for Colorado conditions. Lastly, it is obvious that there has been some thought put into the design (size and efficiency) of the pump and jet systems as the flow rate and pressure from these systems is optimized and pleasing to be in. I have and will continue to recommend to people considering a hot tub purchase to go to your showroom and check out your spas. The Turnkey Concept of a hot tub purchase that you guys use is the way to go. When I say this, I am referring to the initial sale, the site visit you guys do, the delivery and startup, the laminated maintenance and reference sheets provide at delivery, and lastly the follow up, all of which were done. When people buy a hot tub, many don't think through to the startup, you guys have this covered and this is a very useful service. Your selection of spas and accessories is very complete. You guys do a good job.

Charles D. Gallagher

Christopher K. Travis

Hey Rick, Your service guy was awesome!. He stayed in touch with me all through the process we had to go through here with some electrical issues we had that had nothing to do with you guys, but was related to our service panel. After all that was resolved, he called us last night after he got home (on Friday night) just to make sure we were okay. We are very impressed, though not surprised, because we had done lots of research on your company before we bought, and knew your customers were very high on your customer service. They were right! We are more than happy with your project and your service. But thanks a lot for checking, and give you service manager a gold metal from us. Just like everyone else I have interacted with at Wind River, he was absolutely amazing!

Christopher K. Travis

Sandy and Cliff McRae

Thanks so much to Nathan and his amazing crew. Because a crane could not be used to install our spa, they had to slide it down the hill on to a lower deck, across the lower deck, up a flight of stairs onto the upper deck and then set it on a platform below the level of the deck. They did all this in snow! Before that, they had to remove our old hot tub through the same route. Nathan proved that he was the man who could figure out how to make it work. Again, thanks to Nathan and his crew for their very hard work under difficult conditions. I think they could install a spa just about anywhere! We absolutely love this spa and highly recommend Wind River.

Sandy and Cliff McRae

Jeff & Charlotte Cosgrove

5/2/09 Hi Rick: It is 10:30 on Wednesday night and we just enjoyed the inaugural hour in our wonderful new Journey Wind River Spa! Our thanks to Nelson for initially helping us find what would fit our needs. Our thanks to you for taking the time to come out and solve the issues we had and our thanks to Bob, Josh and Jeff, your great crew, who did a fantastic installation job! We are convinced we will enjoy our new spa for many years to come and thank all of you for making this possible. Please keep in touch and feel free to use us as a reference for future customers.

Jeff & Charlotte Cosgrove

Brittany Allomong & Erik Gasner

2/23/13 We were excited to work with Wind River Spas for our second hot tub. Our previous tub from them went for almost twenty years! Our new one far exceeded our expectations in every way. The technology has come far and makes for a wonderful product when applied to these great tubs. We had an excellent customer service from start to finish with installation. Thanks to all who helped at Wind River Spas.

Brittany Allomong & Erik Gasner

Jason Bennett

Rick, I Just wanted to say Thank You for a great buying experience, it was so refreshing dealing with quality sales people, service techs and an owner who takes the time to check in on his clients. We have been loving the spa and as you promised everything was installed according to schedule. I would be more than happy to recommend Wind River Spas to my friends and family. You have a built a quality product and exceeded my expectations, thanks again.

Jason Bennett

Lisa & Michael Carr

11/13/13 Hi Rick, I wanted to send a note and photo to let you know how much we love our Wind River Spa. We have used it 5-6 days a week for almost 3 months now and are very happy with it! We have the Sierra model but added a few extra jets, which is one thing we absolutely loved - the ability to customize this to our specific needs. As an avid runner and hiker, the calve jets that we added are some of my personal favorites. It's been so nice to spend family time from our spa - my kids love the light and waterfall, and of course practicing cannonballs and underwater flips! We have had a few guests comment that it is the nicest hot tub they have ever been in. We will recommend Wind River without hesitation. Thank you for being such a great company - great product and great customer service.

Lisa & Michael Carr

Kit Mitchell

4/3/2014 Wind River Spas has been the go-to choice for our spa needs since my wife and I made our first spa purchase nearly 20 years ago. Rick and his staff are knowledgeable and attentive to their customer’s interests and have always worked with us to find the best product to match our lifestyle and budget. All of our Wind River Spas have been simple to operate, easy to maintain and durably withstand the outdoor rigors presented by our Colorado foothills climate.

Kit Mitchell

Todd & Jo Douglas

Rick, The hot tub is intuitively designed so no questions on use thus far. It is also by far the healthiest feeling, smelling water we have experienced in a hot tub due in large part to the ozonation process rather than chlorine purification. We are in medicine and therefore can doctor recommend your units as more optimally therapeutic than other tubs, even ones that have after market ozonators.

Todd & Jo Douglas

Andrea and Karl Decker

6/12/2015 I am a returning Wind River Spa owner and extremely happy with the service during sales, delightful delivery crew, and best spa experience overall. My husband is a first time owner and has enjoyed the no chemical odor and the flexibility of the jets and seat accommodations. We look forward to our tub time every day!

Andrea and Karl Decker

Matthew & Patricia Stanek

Dear Wind River Spas, I am just dropping this note to thank you for the great spa that we selected. Your service has been outstanding from the sales room where we met Rick (the owner) to the delivery crew who did an unbelievable good job wheeling the hot tub down my rock walkway and setting it up on the patio. We have been enjoying the spa for 2 months and love it! Thanks again for the outstanding service and product, Matthew & Patricia Stanek Sedalia, CO

Matthew & Patricia Stanek

Bre Lipinski

7/1/2015 Rick, I wanted to tell you that your installation team (Bobby, Ray and Nick) did an excellent job! They had to remove a heavy, old Marquis spa from our deck and the workload didn't phase them. We were relieved that we didn't have to hire a crane to do the job. They set up our new Vitalizer in a timely manner and explained all the details of operation. They were all courteous, hard working, and efficient! We really appreciated all of their efforts in installing our new spa. We have really been enjoying our new hot tub. I love the color combinations of the Tuscan Sun interior and Teak skirt. I was also glad I could pick the color of my cover. I chose the tan because it would show less dirt/pollen than a darker color. We ended up buying a floor model because it was the perfect size I had been looking for, not too big and not too small and was the color that I would have selected if I had one ordered one. We are so pleased with your company and our new Wind River Spa.

Bre Lipinski

Brian and Sandy Beatty

1/22/16 We absolutely love our Wind River spa. We are very impressed with the quality of the workmanship and most importantly that it is a Colorado company and built to withstand the winter cold. We were very impressed with Tyler at the showroom and also liked the fact that he made a home visit to check out all of the details of the delivery and placement of our spa. Rick continued to reach out to us after we placed the order to see if we had any questions prior to the delivery of our spa as well as following up after delivery. We required electrical work for our installation and Wind River coordinated to have Harold, the electrician, be here when the spa was delivered. Having a combined delivery team and electrician made for a seamless, easy installation of our spa. The Wind River delivery and installation team were very professional and friendly and they have worked frequently with Harold. It is a great experience when the electrician (not a Wind River employee) knows the delivery team and the product so well. We would recommend Wind River spa to anyone.

Brian and Sandy Beatty

Jeff & Lisa Chevalier

09/10/2018 We purchased the original tub in 2004 and were so happy with its performance that we purchased another Wind River. Nick and the install team were great - you have a first class team.

Jeff & Lisa Chevalier

Denise Sorensen

Hi, Rick. We are thoroughly enjoying our new spa. I believe we have used it every day since it was installed. We found that soaking before going to sleep helps us get a better night's sleep, and the massage jets are a great way to relax tired and overworked muscles after a hard day's work. I tend to chill easily, so, with the colder weather of late, I have especially enjoyed getting into the spa to take the chill out of my bones. It is the right size for us, and we are very pleased with our purchase. Sincerely, Denise Sorensen Thornton, CO

Denise Sorensen

Dean Italiano

After a couple of years of trying to keep my old spa alive, I was finally confronted with the inevitable need to get rid of it. I really did not want a new spa but shopping on Craig's List or other sites for a used one did not appeal to me at all. I had thoughts of just not replacing the spa so before I made that decision, I spoke to Rick Hallett at Wind River Spas, who had been helping me keep my old unit alive. He told me that they sold refurbished spas that were very nice and were very affordable. I was nervous about what Refurbished meant, so I visited his factory in Lafayette and met Kevin who oversees the operation there, to see for myself what they were doing, which left satisfied that I would get something that would be as good as new. I spoke to my family and they thought we should go ahead and price out a unit, which I did and was very surprised with the cost, so I purchased the unit, which they showed me operating on their factory floor before delivering and set up at my house. They removed my old unit and made this a very easy operation. I would recommend to anybody Wind River Spas and the service that they provide. I did recommend to a friend and he bought a new spa just this week.

Dean Italiano

Brett Reitmair

Thank you for being a leader and educator in your field. This is our second spa. The first was a Master Spa with bread foam that froze to death, but one thing we had liked about it was the Ozonator. As I began researching companies and products this time around, my chief interests were clean, chemical free water, serviceability and freeze protection, Your videos and website were invaluable, and made the decision easy, especially as you shed light on salt water and other current fads (cons) in the industry. The organization I currently help run prides itself on being a learning and teaching organization and we work hard to earn the title of "Trusted Adviser" with all of our clients. As I worked my way through your website, I felt a kinship and common thread between our businesses. Bottom line, I want to commend you for being the best at what you do, and I look forward to many years of enjoyment with my family in our new Telluride spa, along with the peace of mind that comes with buying from your company. I would recommend anyone looking for a spa first spend a couple hours on your website, then try to find a higher quality product elsewhere. They won't! Best Regards, Brett Reitmair Thornton, CO

Brett Reitmair
VP Sales & Marketing / Thornton, CO

Pamela and John Owens

I wanted to take a moment to thank you and the entire staff at Wind River for the wonderful experience. From the home visit to help us find the best location to place the tub, to the multiple reschedules we required, everyone was so nice and helpful. We researched what spa to purchase, Wind River is by far has the best construction and tub layouts. Add that to our desire to purchase from a local company and Wind River was the absolutely best choice. We’ve had our tub for a little over a week and absolutely love it. Thank you!!!

Pamela and John Owens

Matt Leach

02/24/2020 Rick We certainly have been enjoying the Spa, no questions thus far. Thank you for the outstanding customer service and the great product. I will gladly recommend your company to anyone that I know who may be in the market for a new spa. I have half a dozen Spa stores within a mile of my house, I'm glad I drove the 60 miles to do business with you.

Matt Leach

Dan and Nancy Jaegle

Rick, It's been a little over a month since we had our spa put in and we just wanted to let you know how happy we are with our new Windriver Spa. This is our second Windriver Spa, the first one was before you actually owned the company. We love the new spa with the maintenance free skirting and very little chemicals needed. We would also like to tell you how happy we were with Mike Riesinger our salesperson. He was quite helpful and knowledgeable and it was a pleasure working with him. You can count on our recommendation for you and Windriver Spas. Westminster, CO

Dan and Nancy Jaegle

Howard T. Kelly

Wind River Spas –wonderful experience from shopping day to actual delivery – the tour of the factory in Lafayette was way cool –the people are most helpful and a pleasure to deal with – used real imagination in removal of old and delivery of new at my house – like an obstacle course – thank you all

Howard T. Kelly

Mrs and Mr Leach

9/7/2016 My husband and I did lots and lots of research before buying our first hot tub and decided (based on the excellent design features and recommendations from others) that the local Colorado made Wind River Spas hot tub was the choice for us. Not only did people we talk to rave about the product, they also couldn't say enough about how good the customer service was. In addition, Wind river Spas hot tubs are specifically designed for the Colorado climate and are built locally in Colorado. We can also attest that the product, warranty and customer service is excellent. We've owned our original hot tub for over 6 years and still absolutely love it. It is still going strong and operating smoothly. We've only experienced one problem with the tub which was immediately and seamlessly fixed under the warranty. The wind river spas hot tubs are designed so they can easily be serviced and repaired if needed unlike most hot tub designs. Also you can extend the warranty for a modest price so your investment is protected for life if you wanted. This also shows the confidence and pride Wind River Spas has in their products. No other hot tub brand provides such an option or has as good a warranty based on our research. As a result we just bought a second Wind River hot tub for a vacation home. With Rick's guidance, we changed the jet configuration somewhat which is another applaudable feature of this product. To sum it up, we strongly recommend wind river hot tubs to anyone in the hot tub market! Thank you Rick and your team at Wind River Spas for always taking care of us so well and for providing such excellent products and customer service. We will be loyal to you and your brand forever because you are simply the best!

Mrs and Mr Leach

Mark Lindner

Hi Rick, The spa is just awesome. I've been dreaming about having my own place with a spa for 20+ years, so this is a big deal for me. The whole process from Tyler's house visit through the delivery and installation has been very smooth and professional. I'm glad that a friend made me aware of Wind River Spas--I feel like I got a well-built product that will provide many years of enjoyment. It's also nice to be contacted by the owner of the company to make sure everything went well; it shows that you stand by your products and care about your customers.

Mark Lindner

Marilyn Null

9/16/14 My experience with Wind River Spas was nothing short of excellent! I initially checked out the website and when I walked into the showroom, was immediately greeted and shown around. The staff was very knowledgeable and professional, answering my questions and helping me narrow down my choices. No hard sell, just friendly information. When I was ready to purchase, Rick came to the house and helped me with the ideal location. The installers were on time and provided a very good initial tutorial on getting started. I am thoroughly enjoying my Wind River Alpine Spa, and highly recommend this company if you are in the market for a top-of-the-line product and friendly, professional service.

Marilyn Null

Mark Lindner

Owning my own spa has been a lifelong dream of mine. I was having lunch with a coworker and mentioned my desire to get a spa, and he referred me to Wind River Spas. I got in touch with them and Tyler came out to my house to look over the installation site and discuss which model would be right for me. Once I got my HOA & city approvals and permits done I went to the showroom to order my spa. The guys there were very helpful; there was no hard sales pitch and they didn't try to upsell me on features I didn't need. They gave me my delivery date and the contact info for their recommended electrician. About two weeks before the delivery date I noticed that my patio slab was a bit uneven, so I contacted Wind River and they went out of their way to get some guys out to my house to install one of their perma-shims without pushing out my originally scheduled delivery date. On the morning of the delivery date the delivery guys and the electricians arrived punctually to do the installation and hookup. All the installation was done efficiently, and before leaving they gave me tutorial on using and caring for the spa. The electricians did a professional job and charged me a reasonable amount for the work. A few days after the installation, Rick the owner contacted me to see if I had any questions and to make sure that I was completely satisfied with my purchase. I really appreciated this touch of class; it showed that he stands behind his products and has a commitment to his customers. I've been using the spa almost every day since, and I love it! It looks great, it's built well, and designed to withstand Colorado's climate. It's the middle of winter and it's not having much of an impact on my electricity bill at all. There are cheaper options out there when buying a spa but I believe you can't go wrong with Wind River--you'll get a well-crafted spa that is built to last.

Kim McGrath Anderson

Scott & Gail Applekamp

8/10/2015 Rick, Victor, Nick, & John just left and I wanted to let you know that they were extremely professional and handled our hot tub with skill and care that I'm sure will result in years of happy use and no nicks, dents, or chips, that I'm sure you've experienced on installation at one time or another over the years. They really exhibited "teamwork" when rolling the tub on the cart up and around the path and again when lowering and positioning the tub for it's spot. Victor really communicated well throughout the installation and all 3 showed interest in what Gail and I thought as far as how it finally sat on the pad and any questions regarding installation. They called like you said they would, they called a second time getting on hwy 24 giving us time to have the electrician arrive at a perfect time, and they did a great job moving and installing the tub. Thanks for a great experience in evaluating, selecting, and receiving our spa. From the resources you have on your website, the people in the showroom, and the delivery crew you did a great job! Thank you,

Scott & Gail Applekamp

Kim McGrath Anderson

The tub is great-we love it!  Nelson at the store was very helpful and welcoming-kids area inside and dog area outside!The crew who installed as well was excellent especially as taking out my old one turned into quite a bit bigger job then anticipated.  They were super nice about everything and did a great job.  Thanks!

Kim McGrath Anderson

Matt Kessler

1/15/2018 Our house in the mountains is on well water, and even with prefiltering the water to fill up the tub, it had come in quite murky. I let the filtering system and ozonator run for 36 hours, and when I came back the water was crystal clear. I would recommend Wind River Spas to anyone with well water that needs significant filtering before hot tubbing.

Matt Kessler

Christopher Johnson

5/28/2014 Our experience working with Wind River was great. Professional, smooth, and overall fun.

Christopher Johnson

Jim & Carol Hunsaker

10/3/2014 “My wife and I just moved into a new home and one of the first things we did was to contact Rick Hallet at Wind River Spas about getting a new Wind River spa. We had purchased two spas from Wind River previously (one was smashed by a very large tree falling on it or it would have been fine for years to come). We “had” to leave the spa for the purchaser of our previous residence and so getting a new one was a very high priority for us. We had a rather unique setting that we wanted to use and Rick came to visit and advise us on doing that. He determined what we needed to do and we selected our spa. From custom order to installation took only a couple of weeks. The team that arrived with the spa got right to work and the installation was very quick and smooth – though it took some hard work on the team’s part to put the tub in our “perfect spot” – a natural rock flat area with a concrete pad on the edge of our “cliff”. I was surprised to find that the new one was even better than the one we had before. The jets had been updated and are much easier to adjust and turn on and off, the control panel has some really nifty LED lighting, the sound deadening works even better, and the fit and finish are exact. We have been using the spa every day and all is as it should be. We may never need another spa but we will always feel confident that we can rely on Rick Hallet and Wind River for our supplies, advice, and continued good will. I checked out spas all over the country before selecting Wind River and I don’t think there is a better spa out there and I am just as sure that there is no better customer service!”

Jim & Carol Hunsaker

Jim McCullough

We were relaxing in our Sierra model Wind River Spa last night and as I was getting a wonderful massage on my broken neck and torn shoulder from a snowmobile wreck last winter, I realized that we have had a perfect experience with our spa.  It was installed in September, 2007 at our home in Winter Park and it has performed flawlessly ever since.  The inside finish has stayed as new, all the circulating jets still work, the pumps are as strong as ever, and the exterior finish still looks good.  The spa cover still looks nearly new as I treat it a couple of time a year with a vinyl conditioner and 3M "303" protectorant.  I run the spa continuously 365 days a year maintaining a constant 104 degree temperature while we are here, otherwise it is set at 60 degrees.  The low speed circulating pump is an energy saving feature I appreciate and is probably one of the reasons the high speed pumps have performed so well.  If other spas perform this well, hats off to them, but I am one happy person who decided to purchase your spa nearly eight years ago.  Best wishes for your continued success.

Jim McCullough

Dave and Coletta Anderson

Rick, Just wanted to drop you a note on our hot tub delivery today in Winter Park. Your crew called ahead and advised to their arrival time. They were right on time (if not a little early). The tub was unloaded and set in place within minutes of arrival. The crew was professional, courteous and answered all my questions. They didn't mind when I asked them to move the tub to make the electrical connection easier. They even offered suggestions as to placement. They went above and beyond to give us a good delivery. We appreciate all that was done during the entire process by the sales people and delivery crew. We already know how well the tubs work since we have had one at our home in Larkspur for over seven years. I had further appreciation of Wind River this afternoon after watching a hot tub being delivered by a local company to our neighbors 1/2 a block from our place. I was drawn by a large truck noise and saw a crane truck pull up behind a new tub on a trailer behind a truck (The Spa Man). I walked over this evening to see a new tub (smaller than ours) still wrapped and setting on a patio no different than our own, an end unit with landscape rock along the building and plenty of space. I can only imagine the cost my neighbor must have for a crane that wasn't even needed. It's been a pleasure working with Wind River and we do not hesitate to recommend you to anyone who is looking for a new hot tub.

Dave and Coletta Anderson

Pete Titsworth

Rick, Thanks for another great hot tub. This is our third! Ever time we've moved we've bought another, and each is better than the last. The installation was flawless, and the maintenance is a breeze.

Pete Titsworth

Dave and Teri Bruce

12/15/2014 Our 2011 hot tub was damaged in a house fire this past January and because we enjoyed the first tub so much, there was no question in our mind about wanting to replace it with another from Wind River Spas. We have been very satisfied with the service and product quality - buying from a Denver-based company that services what it sells is important to us. Living in the foothills, we thoroughly enjoy a good soak overlooking the Front Range! Thanks,

Dave and Teri Bruce

John Prymak

12/19/2015 Hi Rick, All is well with the tub. Very pleased with the product and your whole team ... from the sales staff, delivery crew and service team. Certainly will recommend Wind River to everyone. Thanks again !

John Prymak

Eddie Mize and Heather Hairgrove

6/27/2017 Hi Rick! I wanted to tell you about our experience with Wind River from our initial call through delivery and set up today. Justin came out initially and was so helpful and walked me though all the options and a thorough description of the process, the tubs, the options, and what to expect. He was very friendly and made me feel right at ease and well informed. Kyle and Mike delivered our spa today. They were fantastic! The old spa had to be removed through an obstacle course around the house and the new one brought in the same way. They were amazing to get it through there so deftly. They set it up in a tremendous thunderstorm and were so helpful and friendly. Kyle explained everything and again I felt well informed and at ease. It did not work right away so they called the service manager and he came right up and diagnosed the issue (it was our faulty wiring where the old electrician messed up the wiring in the breaker box). He was great too and explained it and showed me everything and fixed the issue (I can not recall his name but what a great customer service person). The hot tub looks great and the team were wonderful! I will be telling everyone I know about this awesome experience! This surpassed our high expectations based on the stories from our friends that have used Wind River before. Thanks so much to the whole team!

Eddie Mize and Heather Hairgrove

John & Ginger Kennedy

8/16/2017 Dear Wind River Team, Our daughter, sons and grandsons twisted our arms until we agreed to check into having a hot tub installed, several days of on-line window shopping and a few trips to local spa dealers did not make us hot tub owners. One stop at Wind River Spas and one hour with Tyler was all that it took for us to make our decision. By the way it has been one of our best decisions, next to, moving to Evergreen Co. From the initial site visit, area prep (by yours truly), pouring of the pad, final install, which required crane to get the tub close to the pad, we were soaking in the tub in less than 30 days. Everyone is happy! The Wind River team has been absolutely great to work with on all fronts, sales, service and management support. Best decision by far to purchase from the manufacturer, take their tour and rest / soak assured.

John & Ginger Kennedy

Kim and Christina

11/4/2017 Our Wind River Spa is as amazing as it looks. The quality of the spa and the service that we’ve experienced are as stellar as our views, and we could not be happier with our investment and our choice of spa companies. From the folks that helped us choose the best model for our setting, to the super-strong and friendly guys that delivered and set it up, to the follow-up support we’ve received, the team at Wind River Spas is truly outstanding.Thank you all for surpassing our expectations.

Kim and Christina
Evergreen, CO

Brad Borgman

12/08/2018 We love it! Impressed with the blue tooth speakers and the control panel interface ease of use. The guys were also great! Thanks for all your help. Its fantastic!

Brad Borgman

Dan Szmyd

10/25/2019 This is our second Wind River Spa. The first one was purchased 13 years ago so decided it was as time for an upgrade. After doing the research & price shopping again I determined that Wind River was the best tub comparing the quality & features of all the others out there. Rick & his team deliver a quality product backed by superior customer service. The delivery team is top notch. They do an amazing job getting the tub safely through some tight spaces into its well placed spot. Rick came up with the deck design configuration for it after his sight visit when we purchased our first spa. I still start every morning sitting in the Adirondack seat of the spa looking out into the mountain side. This morning the electric was out for two hours with over a foot of snow sitting on the cover of the tub. When the electricity came back on, I immediately went out to check the temperature of the tub. It was 102-right where I had it set. The improvements made in the last 13 years including the amazing insulating quality are well noted.

Dan Szmyd
Evergreen, CO

Luke & Adriana Wieczorek

3/31/2014 Rick, We could not be more pleased with our new hot tub! Soaking this past winter on cold nights under the snow fall was exactly what we dreamed of when we purchased it, and coming out of it feeling clean (but not like we just sat in a soup of chemicals – unlike the mountain condo we stayed at for a ski trip – gosh we’re spoiled now J Thanks again!

Luke & Adriana Wieczorek

Gene Maine

4/17/2015 I’m an engineer, so it goes without saying I’m a little OCD and tend to do a lot of research before purchasing any major items (to the annoyance of my family). Wind River Spas are by far the best match for what I was looking for in the tub. And this is my second one. I communicated directly with the owner who was extremely responsive. We were able to agree on the features, the price and the delivery and the installers went above and beyond the call of duty hauling the tub into my basement through the window well. Cannot recommend these guys enough and will definitely do business with them again.

Gene Maine

Peter & Elizabeth Cousins

7/23/2015 Hi Rick, Thank you for the information! Everything has been working great! I got the deck all put back together and it fits the spot perfect. Your recommendation for where it should go and how to orient it was spot on!! The kids have put it to use everyday since install, sleep over with friends, after swim practice, and just hanging out all seem to be good times for them to get wet! Thanks for all your help.

Peter & Elizabeth Cousins
Erie, CO

Greg & Tina Wetzbarger

5/13/2018 Rick your crew was outstanding!!! We went with Wind River because of your exceptional reviews and Customer Service, you exceeded our expectations 10 fold. From Kevin staying a little after closing on a Friday afternoon, to Ray, Zach, and the big fella with dread locks and the helper they brought along.....5-Star. You should be very proud of the guys representing you in the face of the Customer. As Colorado Natives, we could not be happier with the choice we made choosing an OUTSTANDING Colorado company. Kudos on another VERY SATISFIED CUSTOMER!

Greg & Tina Wetzbarger

Randy and Mary Hensley

4/22/2014 Rick, We are loving our hot tub and have been in it almost every morning and evening. Everything from our visit to your showroom to the installation has been great. We were so impressed with Tyler's knowledge when we came in and we love the fact that we don't have to put a bunch of chemicals in the tub. Your personal contact to see if we had any questions before and after the install was very much appreciated and a nice personal touch. We are looking forward to many years of relaxation. Best Regards,

Randy and Mary Hensley
Englewood, CO

Thanks, Paige Kruse

11/1/2015 I am thoroughly enjoying my new hot tub. It is what I look forward to on the drive home from work. Your staff was wonderful, from sales to installation. Your having an electrician available was especially convenient. You had everything set up to make the process effortless on my part. Thank you! I really am happy with everything. Can’t wait for the first snow!

Thanks, Paige Kruse

Jeff & Tami Baird

4/2/10 Rick: The spa is Incredible. Consider this a testimonial for you guys. Installation --Like clockwork. Just like you said. Bought new patio dining set today to go with it. Tub has already improved our lives. Sat in it for 5 1/2 hours off and on last night. Could not be happier -- worth every penny. Rick, You are a pro. Thank you for everything. We are very happy customers. Would be more than willing to refer people to you. I know they will be taken care of, like we were. We will have a fire again tonight and the tub. 100 degrees is perfect for us.

Jeff & Tami Baird

Bill and Alice Tringl

9/20/10 Hi Rick: We are enjoying our new Wind River Spa very much. This spa is a luxury compared to our previous one. The color combo works well, I like looking at it from my kitchen window. Delivery was flawless, the crew was polite, clean and knowledgeable. The crew cleaned up everything before they left. They had work to do and they did a fine job. The steps are a great addition and I feel safe using them. Thank You for all your good service.

Bill and Alice Tringl

Bruce and Kristi

8/5/12 Two things are rare in business: Quality, and Integrity. As a company and as individual personnel, Wind River Spas has both. Rick – the owner of the company – spent over an hour in the showroom answering our many questions with patience and in a no-pressure manner. We had questions about the install – he answered them and made recommendations. We had concerns about the suitability of our site – he came out to our home and personally surveyed the situation! As an engineer, you better believe I looked into how spas are designed and built and I am here to tell you that there is only ONE rational choice: Wind River. There are less expensive spas out there – forget it. Wind River spas are reasonably priced and very well engineered and built for the long-term – especially for high-altitude Colorado. We were ‘wowed’ at every step of the process and we, literally daily, enjoy the soothing comfort of our new spa. My favorite feature on the spa? Sounds a bit silly but I absolutely love the 2 jets that massage your feet! There is absolutely nothing like it – truly heaven on earth!

Bruce and Kristi

Jim and Mary Nichols

3/6/13 Rick Our Wind River Spa is one of the best investments we have made. The Wind River staff was great to work with from our first interest to the delivery of the product. They made sure that every detail went smoothly and that our spa was ready to enjoy worry free within a day of installation. The minimal chemical design of Wind River Spas is a huge plus. We have not only enjoyed the therapeutic benefits of the spa, but have found that it has created valuable family time.

Jim and Mary Nichols

Jack Smith

12/12/2014 Rick, I have to begin by telling you that I have had a spa for the last 14 years and that this spa was part of the sale when I purchased my home. I had never owned one before and was somewhat excited about having one. Fast forward 14 years, the old one gave out and prior to it giving out, I had grown tired of dealing with its up keep. Multiple covers due to the dog, countless chemicals and filter changes and given its size and shape, not a lot of interest in using it since it only had 8 jets. This summer it became time to either replace it or just get rid of it. So my research began since I had never actually purchased one before. I spent hours researching on the web, stopping by retail shops, etc. Then one day I found your companies you tube videos about how your spas are different. I watched all of the videos you have and called you up. Justin is the sales person I spoke with and after talking with him I came by your showroom on Galapago and had a longer discussion with Justin, I explained to him that I had a budget number and was going to have to stick to it. This led us to the refurbished side of your business. There was nothing in stock at the time, but we agreed to keep in touch and he would let me know when something came in. Late last month, I was checking back in with Justin and he gladly informed me that a few had come in. So after meeting with him again and going through the inventory, I was able to select one that was in my price range. We scheduled the wet test and delivery and we received our spa on Friday the 21st of November. The spa is working great and is everything I had hoped for. The pickup and delivery guys were fantastic, very courteous and were on time. They were efficient in their duties all the while entertaining my banter. Justin was and continues to be very professional and attentive and it is clear that customer service is very important to him. I own a service business and this alone is what makes or breaks a business since quality of customer service is what sets you apart. Please look up my order to see who picked up and delivered and make sure they know that I appreciate their level of service. Since the delivery, I stopped in one Saturday to pick up some chemical and although Justin was not there, the person that helped me was just as fantastic. Since I have been working with your company, I continue to tell my story to anyone that will listen as I have built my business on referrals and I fully appreciate the value in building good customer relationships. Job well done to you and everyone at Wind River Spas!

Jack Smith

Andrew Luft

09/21/2018 Going into buying a hot tub, I literally knew nothing about the industry or the products. There is a A LOT of ways to buy a hot tub in today’s market from online retailers, big box stores to numerous “boutique” hot tub stores in strip malls in surrounding neighborhoods. All local retailers like to tell you they have the best hot tub on the market, all for various reasons. Being a first time hot tub buyer, it worried me also buying one online, as you literally have no support after buying the tub, in regards to any general questions you might have. I have a very analytical mind and like to do a lot of research before buying a product. I found that there is not much available in way of comparison between brands when doing research, i.e. there is no consumer reports for hot tubs. Also, numerous brands are all made by the same manufacture, so how do you know the difference between the tub your looking at? This drove me bonkers, as it was up to me to talk with retailers and determine which product I felt was best for me. The reason we picked Wind River Spa’s, was the I felt they offered the most transparency of any hot tub retailer in the area. You can go online and watch numerous videos on the operation of the tub, how the tub is built and see exactly what type of components go into the tub itself. Since your buying something that has numerous moving parts and is filled with water full time, you know its only a matter of time before something breaks. Its AWESOME that Wind River sells all components online, so you can determine the true cost of owning a tub, when that time comes (which shouldn’t be for long time) you know what your getting yourself into. Also being a Colorado native, I found it very comforting buying from local company, that not only sells it tubs in Colorado, but manufactures them here also. It is also comforting knowing the tub is made in Colorado, for the Colorado climate. We also picked Wind River Spa’s for the sales experience. When we went into the showroom, we meet with Rick the owner. One thing I found interesting is most hot tub stores, don’t have the shells off the tubs in the showrooms exposing how the tub was made. Rick walked us directly over the tub in the showroom, which was fully exposed underneath and explained how all the components work. He did not try to pressure us into buying one particular tub and in fact told us that Wind River hot tubs are made the same from the cheapest to the most expensive model (it was just whatever add-ons and size that makes a price difference). Going through the buying process he answered all my e-mails and texts (which is not always easy when dealing with me). We also found it very beneficial having Rick come out to our house and explain how the wiring of the tub works and best location for the tub. We had also thought about purchasing the extended warranty and Rick in fact told me to wait to see how the tub performs while under warranty and said we can add the extended warranty at anytime prior to standard warranty expiring. The delivery staff did a good job explaining how the tub works and how to maintain the tub. Cannot say enough about the company, its owner and employees. It was quite a refreshing experience, especially in an industry that is somewhat hard to understand. Great job Wind River Spas!!!

Andrew Luft

Gary Houser

11/6/2018 Dear Rick, I'd like to thank you, the owner of Wind River Spas. Thank you Rick for producing such a well-designed hot tub - chemical free, high efficiency, therapeutically purposed, overwhelming warranty, beautiful cosmetics of shell, skirting and jet layout, meticulous construction and long-term durability of components. Thank you Rick for manufacturing these spas in Colorado (Lafayette) and employing Coloradoan to make them. Thank you Rick for running such an ethical, honest and well-managed company. Thank you Rick for treating your employees so well which was evidenced in the way your staff performed that delivered and placed our hot tub - they were happy, confident, experienced, respectful and professional problem-solvers who obviously enjoyed working for Wind River Spas. Finally, thank you Rick for the way you treated my wife and me in assisting us to understand the reasons for the superiority of your products, in the ease of purchasing our spa, in the ethical way you dealt with us, in the delivery and set-up of our spa and in your accessibility and in the follow-up your kindly provided.

Gary Houser

Cathy and Harvey Kamionka

12/26/2018 We had been thinking about purchasing a spa since this summer, and before visiting Wind River we looked at products from their competitors. We were really having a hard time making a decision until we walked into the Wind River Spas showroom. Tyler greeted us immediately, answered all of our questions, and we walked out feeling great about our purchase. Customer service has been top-notch, delivery was on-time and friendly, and we love our new spa! We will recommend Wind River Spas to all of our (now jealous) friends and neighbors.

Cathy and Harvey Kamionka

Todd & Sheryl Slechta

2/8/10 Rick, My wife Sheryl and I purchased a hot tub from Wind River Spas last February. We are coming up on our one year and have loved it! There is rarely a night that goes by, summer or winter when we don’t sit and soak under the stars. It has been a wonderful investment and we are “tubbers” for life it would seem.

Todd & Sheryl Slechta

Ric Ross

2/8/13 Hi Rick- been up skiing, just wanted to let you know install went well,nice team set up with no problems!! Each gent knew their task and I was impressed for sure! New tub is amazing and all works well!! New technology is truly amazing! Your doing a fine job with this brand. Regards and thanks to all!!

Ric Ross

Don & Allene Hanam

9/30/13 Rick, Allene and I are very pleased with our new hot tubs. Justin could not have done a better job for you in explaining the workings/advantages of a Wind River Spa. Being in sales myself I appreciated how he did not try to tear down the other folks but spent the time explaining your product to us. Taking on the effort to get the tub to us quickly was very nice but the quality that we saw in the product and Justin's knowledge were our decision makers not the fact that we got the tub so quickly. Nelson and his team were extremely professional and once again product knowledge showed in the way they went about their job and their customer interface could not have been better. The electrician that was here was also very impressed with the speed, knowledge and skills shown by Nelson. Thanks again for a Great experience. We will advise our friends of the positive meeting and quality of your product and your team.

Don & Allene Hanam

Michelle & Steve Fleet

9/5/2014 Our experience with Wind River was fantastic from the moment we walked into the showroom until we were sitting in our new spa! Everyone we dealt with was knowledgeable, professional and dependable. We couldn't be happier. Thanks for following up,

Michelle & Steve Fleet

Larry and Amy Jaeger

8/24/2016 I would highly recommend Wind River Spas as our experience with them exceeded our expectations. We visited several Spa dealers and ended up at Wind River as our last stop and glad we did. From the sales person to the delivery crew to the follow up after the sale we were pleasantly surprised with the whole experience. We love our new Spa!.

Larry and Amy Jaeger

Rumsey Tirrill

5/11/2018 Rick, I used the hot tub for the first time this morning and It was awesome! The young man that went over the instructions that was in charge of the install was a great help. I was surprised when he said he would be willing to stay at my house until the tub filled up and he would start it. I told him no thank you and that shows a deep dedication to your company. That young man deserves a raise. While in my hot tub I will be reading up and watching videos about my Wind River hot tub. Thanks again for all the follow up and the great work you guys do. PS: I do know that young man is your son and he did a great job. Sincerely,

Rumsey Tirrill

Chad & Debra White

12/17/2018 My wife and I stopped by Wind River spas on a Saturday afternoon to take a look at their selection. Our house had a wind river spa from previous owner that was about 13 years old. The owner, Rick Hallett, was there that day and was very gracious with his time answering our many questions about the newer models. I really appreciated Rick’s patience and his candid responses regarding wind river spas vs. other products on the market. There wasn’t any pressure to upsell us to more than what we wanted or needed. These guys make a great product that is priced right vs. other hot tubs on the market. Rick’s crew also did a great job removing the old spa and installing the new one. Definitely recommend Wind River for future spa purchase!

Chad & Debra White

Bob & Laura Hartzman

Nov 8, 2017 Hi Rick, Laura and I wanted to say "Thank You" and what a great team you have. They were prompt, courteous, skilled and knowledgeable about getting hot tubs moved in and out. Kyle and the rest of the guys deserve a "Job Well Done" !!

Bob & Laura Hartzman

Bob and Robbie

2/12/12 Hi Rick Even though the weather has been frightful and the evenings have come with 12 degree temperatures, we still have enjoyed our new spa. We are so happy to have found Wind River Spas. Having had spas in Florida, none compared to our new Wind River. Every detail is perfect from the jet placement, configuration of the seats, convenient hand holds , neat ledges for our feet and on and on. The process of buying our spa from our informative trip to the sales office, to the installation crew, was effortless and extremely timely. It was very neat to watch your talented crew work in the snow to get our spa quickly unloaded, installed and running. Each person we dealt with was polite, informed and on time. We look forward to years of enjoyment in our new spa! We thank you.

Bob and Robbie

Reid Grandchamp

12/07/2018 Rick, Just a quick note to say thank you and tell you about a customer service experience from the Lafayette location. We purchased an Aspen model in 2016 and one of the big reasons was that you guys were local and were highly regarded for customer service. We thought this might come in handy if we ever had any problems with the spa in the future and this proved to be true when I noticed an ozonator failure today. I went over to the Lafayette location which is less than 5 miles from my home and spoke with Kevin, who I remembered from when he moved our spa to our new home. He took a few minutes to educate me on what my spa was doing without even having to come look at it. As a hot tub novice, I can also say how nice it was being able to access the internals and change out parts so easily. From start to finish I had this repaired in an hour including my trip to the Lafayette store. In addition to having a top notch product you seem to have great people working for you and that is hard to find as a customer. Thank You,

Reid Grandchamp

Clint and Leigh

11/05/2019 Rick, Thank you very much for all your help. The guys that brought the spa over to my house were some of the most professional guys I have had the pleasure of working with. They got the spa installed exactly the way I wanted it, and made sure that I was completely satisfied before they left. They also ensured the area was absolutely cleaned up from all of their equipment and packaging materials before they left. I couldn't have been any happier with the way everything went. We got the hot tub all hooked up and it is everything we were hoping for. Thank you again for the quality of the hot tub, and the professionalism in which your company handles all it's business.

Clint and Leigh

Steven Harris and Family

07/13/2020 The Wind River spa we just purchased is the dream come true our family has been waiting for. From sales to set-up to finally dipping our toes in, everything went really smoothly. It is an awesome feeling each time we get in to relax. We enjoy watching the lights, listening to the waterfall and feeling the jets. All our aches and pains seem to melt away. Sincerely,

Steven Harris and Family

Ron and Kendra Tempest

11/29/2020 We love our spa and use it daily! The delivery was super fast and the start up was even faster. Wind River Spas is a great company to work with and we highly recommend buying your spa from them.

Ron and Kendra Tempest

Jack Wimmer

8/24/14 Everything about our experience with your Wind River Spas has been first rate and positive. Rick, the owner, personally made the purchasing process easy and pressure-less. The installation crew was excellent. They were extremely efficient, coordinated perfectly with the crane that we needed to place the tub on our deck, with our electrician to make sure everything worked properly, and with us, to make sure we understood how to operate our tub, and how to get the most enjoyment from it. Post installation follow up has been excellent as well. For us, selecting a hot tub was an important decision. First, our home in Breckenridge is at an elevation of about 10,700 ft, requiring a product designed to perform well, in that harsh environment. Next since we rent our home when we are not personally using it, we needed a tub that would be very inviting for our guests, and would look great, and be extremely reliable with regular use. I am pleased to say, that after 2 years of use we believe the Wind River spa we selected has really hit the mark at every level. It has proven easy to use and maintain, providing a great après ski experience in winter, and a relaxing spot to wind down the day in summer. We have had no problems with it at all, and our utility bills have been quite reasonable, even through this past winter which was one of the harshest on record. It even it comes with a rubber ducky! We are very happy with our purchase, and can enthusiastically recommend Wind River to others.

Jack Wimmer

Mark Mrky

07/10/2020 Wanted to say how happy I am with the new tub. Jets are great, stereo sounds awesome and the ice cooler is a nice touch. Tyler was awesome to work with and your delivery guys were great! 5 stars all the way. Thanks again to you and your staff.

Mark Mrky

Pat Flood

Thanks for the Great Service! I recently purchased one of your spas from your Lafayette factory. I quickly noticed how helpful everyone was from when I first visited your facility to when the crew delivered and installed the spa. I owned a Hot Springs spa in the past and was disappointed with some of the people that I dealt with over the years. Mike (sales) was extremely helpful and if Mike wasn't available someone else was always able to help me on the spot. The three man crew that picked up my old spa and delivered my new spa were very careful to not damage any of my landscaping and had to work very hard to locate the spa in my backyard. They were a great group of guys and even helped me move a gate in order to get the spa into the backyard. I also appreciated the efficiency of how everything ran like clockwork from start to finish. Thanks again for the superior service. I will definitely pass the word on to my friends and associates as to the excellence of your operation.

Pat Flood

Terri and Norman

11/20/09 Rick, We've now enjoyed the hot tub for almost two months and the more we use it the more we love it. It is so much better than our previous spa which we had for 12 years --and we had thought we had gotten the best back then. Now we know what the best is. It has such powerful jets and quiet operation. The water has stayed clean and clear even with a lot of use. We are so glad we went with your company. Thanks,

Terri and Norman

Terri Groh

10/20/11 Rick - I did lots of research and was very impressed with your spa & approach before I ever came in. After meeting you and getting so much of your time & advice, I am even more convinced this is a solid purchase. And because it is such a major purchase, and there is so much out there, that convincing and peace of mind is quite an accomplishment. You are very good at what you do. Thank you.

Terri Groh

Kenny Matthews

1/22/2014 When we first contacted Wind River, we were on a tight budget and not even sure if we’d be able to afford a refurbished model. Rick was able to get us into a brand new spa within our budget AND we were able to customize it to exactly what we wanted. In addition to a great product and exceptional service, we really appreciate that it is all done locally.  We know if there is ever a problem, we won’t have any issues getting it fixed. Wind River is truly incredible. They are our spa peeps FOR LIFE!

Kenny Matthews

Jan and Jean Lund

2/3/2014 Rick, Our new hot tub in action.  Thank you for superior service, installation, follow up and a customized tub at an unbeatable price.

Jan and Jean Lund

Greg & Marysue Huckabee

2/4/2014 “We are loving the spa.  Your delivery guys were great.....very helpful, pleasant and did a great job. Once again we are pleased with our purchase and will continue to recommend your company to friends and neighbors.”

Greg & Marysue Huckabee

Michael & Elisha Bains

10/5/14 Rick, you should be proud of your company and your product. I had a good experience with the two gentlemen that installed our perma-shim and that installed our spa (same two guys).  And, the electrician was a nice guy and quite professional.  He found the best way to run the electrical that was the most cosmetically appealing. The electrician said he's been working with you for over twenty years, and Kyle, the head of the delivery crew said that he's been with you for almost four years. That shows that people like working for your company. The spa appears to be very well made and designed. The maintenance thus far is super simple. The water is clean with no foam and no chemical smell -- a vast difference from my previous two spas. The jet power is outstanding and the lighting and wine buckets are subtle but wonderful features. Our experience with Wind River Spas, you, and your entire team was exceptional -- truly a turnkey process with a outstanding final result.

Michael & Elisha Bains

George and Laraine Topakas

2/28/16 My experience: We purchased our hot tub three years ago and have nothing but praises for the buying process and your product.  There is never a smell of chlorine, and the tub has been totally reliable until recently.  I called and received very courteous help from Justin via the phone which seemed to fix the problem. He was always available or returned my calls very quickly and had a positive and helpful attitude. The problem recurred two weeks later and he immediately sent Tom, a technician, to find and remedy the problem.  Tom was also very courteous and efficient.  The circulating pump was replaced and the spa is working as intended. This is my second hot tub.  You took away the old one and the installation of the new one was faultless.  It is nice to deal with a local firm and very helpful and friendly people.  I would gladly recommend your firm. We have enjoyed many evenings and nights relaxing in the spa, enjoying the stars and moon (we live in the foothills) letting the warm water and jets melt away our tensions and sore muscles.

George and Laraine Topakas

Dave Williams

10/20/2016 “I owned a 15 year old Tiger River Bengal spa that developed leaks a few years back that could never be repaired.  I started looking for a new spa this summer. I looked at all of the major brands including a replacement from Tiger River for my current spa.  In my research I came across Wind River Spas.  What intrigued me was the Wind River spas were built in Colorado and specifically designed for Colorado weather.  I filled out the customer inquiry and received some info on specific design features of the Wind River Spas targeted at top performance in Colorado. I called in to discuss models and talked to Rick.  My needs were more for therapeutic and personal use for my wife and myself.  Rick recommended the Journey Duo as a medium priced spa that was comparable in size to my Tiger River.  He also recommended I visit the showroom to see one in person.  I live in Boulder so the Lafayette factory/showroom was nearby. The visit to the factory sold me on the deal.  I am an engineer and former manufacturing manager.  I went for a tour and the workmanship, attention to detail and overall design made my decision on the spot. WRS helped install my spa and hired a crane to remove my old spa and install the new on a roof top deck.  The installation crew was excellent and very helpful.  It took 90 minutes from arrival of the spa until it was installed, filled and running. Rick and the people at WRS were extremely helpful and courteous.  Everything was on schedule and Rick personally contacted through the process and after the spa was installed to make sure I was completely satisfied. My spa has lived up to all of my expectations.  I would highly recommend WRS to anyone looking for a new spa.” Thanks Rick,

Dave Williams

Mary West-Smith

04/02/2018 We did a lot of research prior to deciding on Wind River Spas and all of the glowing reviews we read proved to be accurate. As prior hot tub owners, we were very well aware of a lot of the problems hot tubs owners can run into.  We love our new Wind River spa - it is all we had hoped for an more. We are equally impressed with the quality of the product and the people who work for Wind River. All of the folks we dealt with were so helpful, professional, and informative. From our initial visit to the showroom to the delivery of the spa, we could not have asked for a better experience. Both my husband and I have some pretty significant back problems related to spinal injuries and surgeries. We also are facing general aches and pains from getting older (not that old yet, but we know that this is not going to get better in the future). We have been using our hot tub every day since it arrived and both of us have noticed that we feel better and have been sleeping better. As prior hot tub owners, we were well aware of some of the major problems hot tub owners face - leaks that can not be repaired, the cost to run many hot tubs, and the difficult task of draining and cleaning some hot tubs. Wind River spas are designed to solve the leak and cleaning issues and are so well insulated that they are much less expensive to operate. Based on our experiences with our old hot tub, we had given up on having a hot tub. But as we started having more physical problems, and after my physical therapist suggested that using a hot tub would likely help with my recovery and rehab from an additional recent back surgery, we decided to try to find a hot tub company that built a high-quality product that would not have the types of problems we had with our old hot tub. We were sold on Wind River when we discovered that these spas are constructed so that if there is a leak, it can be easily fixed. They are also well built for our Colorado climate and are very well insulated for much lower energy use. We have also been quite impressed with the design - the number of powerful jets and their locations provide for a full body massage, including our necks, which is something our old hot tub did not have. We have already recommended Wind River Spas to friends who are starting to think about getting a hot tub. I tell them to not waste their time looking at other companies - just head to the Wind River showroom and be prepared to be impressed. Thanks.

Mary West-Smith

Howard G

08/03/2018 Rick, Now that our spa deck is back together after removing our old Hurricane Spa and replacing it with a Vail Spa, I wanted to share with you why we came back to Wind River Spas. We purchased our first spa for our current home from you in October of 1998. Yes, we purchased our first spa almost twenty years ago this October and due to both the way it was built and the outstanding service we received from your staff over the years, our investment lasted as long as it did. As a retired civil engineer, my life has always revolved around spreadsheets to organize and evaluate data. The below graph documents the cumulative cost to maintain our spa over the past 20 years - costs shown are related to repairing the spa and not chemicals or other items associated with owning and maintaining a spa. Note that the first service call we made to Wind River Spas was almost eight (8) years after purchasing it. Speaking with your service personnel, I was told that our Hurricane spa outlived its design life by at least a decade! I doubt any other manufacturer of spas can make that claim regarding the overall quality and longevity of their products. I must tell you that the removal of our old spa and the installation of our Vail spa was flawless and your team of installation specialists were both professional and a delight to have at our home. Once the spa was ready to enter later that day, both my wife and I were so pleased we finally decided to replace our old spa as the features of the new spa are amazing! The spa heated up so quickly and was ready to enjoy several hours after I finished filling it. The below photos give you an idea of both the setting of our spa and our view. We both can’t thank you enough for providing our home with a great product and service. Also, your website clearly out shines the two spa manufactures we initially were looking at. The content of your website - videos, instructions and ability to look at various spa colors and jet configurations made Wind River Spas the unambiguous choice. We look forward to another 20 years in our Wind River Spa. Respectfully,  

Howard G
Boulder, CO

Rick & Diana Witherspoon

We bought our spa with Wind River and love it. The jets are strong and there are plenty of them. Wind River’s customer service can’t be beat. We felt like our business was valued from sale to install to follow up. If you have questions, they are there for you. If you live in Colorado, it’s really nice to use a local company who understands our needs. Highly recommend.  

Rick & Diana Witherspoon
Boulder, CO

Richard M.

07/07/2020 I would just like to say how very pleased I have been with my Wind River spa! 20yrs ago (4/22/2000) I purchased my one and only Wind River XL 15 on the recemendation of Rick Hallett. Wonderful salesman and very knowlageable. Today (7/7/2020) I am changing the water and filter for the ? time. Only had one problem in all these years. Tonight we will enjoy it again. I would recomend Wind River and Rick to anyone and everyone.

Richard M.

Dan Snook

10/12/2015 Hi Rick, Everything went great with the spa installation. The team that came up was very professional. Right from the start they put me at ease, letting me know it would be easy for them to get the spa off the truck and into place. My electrician wasn't able to come until Saturday morning, so they were very thorough explaining what I would need to do. I had already downloaded the users manual, so I was able to follow the instructions really well. They were a great team! I'm really happy with the spa. Here's a few things that really stood out though. - the cover and lifter work really well - much easier than I had expected - the control panel was a lot easier than I thought it would be - I can even read it without my glasses! - the ability to open and close jets is a great feature also. I am very pleased with your company. From meeting you at your Englewood location and placing an order, all of the way through installation, you have all done top notch work. I really feel that I've got a whole lot more of a spa than I had anticipated at a lower cost than I had planned! Thanks again for everything!

Dan Snook

Mac Macsovits

5/8/2021 I can't say enough good things about WR Spas. From the moment I walked into your showroom, to delivery, you all have been top notch. The crew that delivered and installed the spa were professional, courteous, and explained the start-up process for the spa. It is working fine and we look forward to enjoying our new WR Spa for a very long time.

Mac Macsovits

Rick & Roberta Smischny

Dear Wind River Spas: We just wanted to take a minute to tell you how pleased we have been with the spa we purchased from Wind River Spas. We have had it for over a year and still enjoy it very much. From the beginning, dealing with you and your company was completely different than the other companies we had visited. The was no pressure from your sales staff, just good honest advice and you can't beat the "try it before you buy it" approach. We have recommended your company to friends and family who are considering purchasing a spa and we will continue to do so in the future. Thanks again.

Rick & Roberta Smischny

Dave & Lynn Padgett

9/17/12 Rick, We just returned from a week in Pebble Beach and played way too much golf. Lynn and I enjoyed our first tubing last night. It was wonderful. Tonight we're going to chill a bottle of champagne and enjoy some more. Your delivery team was very professional and your service and product is second to none! Thanks

Dave & Lynn Padgett

Mark & Gayle Eskanos

6/1/13 My first contact with WindRiver Spas was over the phone. Rick answered my call. He asked what I was looking for. I told him that I had back problems and was interested in power jets not huge numbers of jets. He carefully explained how therapeutic the WindRIver tub was and invited me to the showroom. Now this is my 4th hot tub, so I have seen a few hot tub operations. When my wife and I walked into WIndRIver, we were amazed by the showroom. Just hot tubs...no barbeque's or pool tables or patio sets...just hot tubs. A real first class showroom! Rick introduced himself and showed us the the tubs. I wanted something small for a deck off of our bedroom. We looked at several possible tubs. There was no hype or high pressure from Rick. He just wanted to take care of us in a most professional manner...and he did. He came out to our home to inspect the deck to be sure it would be safe. He recommended adding an additional support , which I did. A week later the tub was delivered by WindRiver. The delivery men were polite and they knew what they were doing. The hot tub was up and running within an hour! It has been a couple of months now since delivery. Rick has called and emailed twice to make sure we were happy with the tub and it was working well. Gayle and I have completely enjoyed the "WindRiver" experience! Professional, polite and experts at what they do. As far as we are concerned their high level of service and quality of their tubs cannot be topped. We know how important referrals are to any business. Rick and WindRIver will get our referrals, for sure.  

Mark & Gayle Eskanos

Abby Locke

12/31/2013 We made this purchase almost one year ago. I always see reviews of items right after someone has gotten an item. I wanted to give my review after we had gotten this Hot tub and had been owners for over a year. THIS IS THE BEST PURCHASE EVER!! My husband says that every time we go in it. I just say, every Day I use it, yes I am in it every day, "AAAWWWwwwwwwwwwwww." We got this Hot tub two months after I had gone through my second lumbar fusion. I knew that I needed it for my recovery. I needed it to help with my pain management. It exceeded my expectations and more. When Rick came to our house to discuss his line of Hot tubs, he was extremely helpful in our making our decision. He gave us a suggestion on what he felt would work best for our needs. We picked a model that was TWO STEPS UP for the one he felt would work for us. In other words there was no pressure from him for us to purchase. I chose his company because of the quality of the Hot Tub for Colorado weather. We have had friends,Children, Grandchildren and a 71 year old grandmother also enjoy our Hot tub. Tonight after Christmas shopping, decorating and cooking dinner, which had me on my feet for 3x longer than usual there was a light at the end of my pain tunnel, my HOT TUB. I give it a rating of a BAZILLION out of ten. Owners of a little over a year and still as thrilled 12 hrs after it was filled and turned on. Rick and his staff did a fantastic job of getting us into this marvelous tub.

Abby Locke

Richard Greenlee

7/12/2014 Rick and the employees of Wind River Spas are excellent. Words really cannot describe the level of quality customer service they have provided. From walking into the showroom to getting into the spa after install they exceeded my expectations. We had an appointment at another "retailer" all set for later in the afternoon we went into Wind River. After researching and watching the videos on line we decided to check out this locally owned and operated business. There was absolutely no pressure to purchase. We could have walked out at any time. We did not want to. The experience was that good. For a little more than we would have paid for a different spa at a different retailer we were able to get a CUSTOM spa built for Colorado not California. Chemical Free to boot! I can go on and on about the spa and the employees that poured the pad, the subcontractor that ran the electric, the owner (seriously, when was the last time you had direct contact with the owner? At any time day or night? Not an exaggeration). If you buy from somewhere else you will be greatly disappointed that you passed up the opportunity to have the best spa you could have. Truly an amazing company and exceptional product.

Richard Greenlee

David & Sharon Dalgleish

Let me thank you and the entire"Wind River" team for a great experience ,from the free site visit, wet test and great crane delivery and the electrical.We could not be happier with the total experience. We enjoy the fact that we are as chemical free as possible. Regards and Thanks,

David & Sharon Dalgleish

Scott & Maureen Barnes

“We arrived in Colorado from Arizona recently. We have a home with a deck that needed a Spa, so we shopped quite a bit for the right solution. Wind River stood out from the start and in the end was head and shoulders above the other options. The Spa is wonderful – every little detail is done right, it’s such a luxury to slip into on a cold Colorado evening - and it’s built for the Colorado weather by people that understand what that means. The team behind it is great – knowledgeable, professional and went above and beyond to make sure we were happy.  Buying local paid off for us and we highly recommend Wind River Spas.”

Scott & Maureen Barnes

Clifford Douglas

I waited for a little while to post my review so I would have a more objective view of my purchase. I have now owned my Wind River hot tub for six months and I must say I am thoroughly delighted that I purchased my hot tub from Wind River. It is easy to maintain, it looks good, it's comfortable, it has a unique feature that we love (whirlpool seat) the cost to purchase and to run is more than fair, I get awesome comments from my friends and family and frankly it is one of the best purchases I have ever made. One of the most awesome features of Wind River tubs (the one my wife and I purchased) is the whirlpool seat. I can't say enough about that feature as it is so relaxing and the recliner seats and the other seats are just as awesome. We looked for a couple months for a hot tub before we made our selection and that was the same day we saw the Wind River hot tub. It was different, this was the only one with the whirlpool seat we saw out of literally over a hundred. I was also impressed with it being a local company (created, built and sold) which means the money more or less stays in our community and it's developed for our Colorado environment to help it last longer than many of the tubs mass produced from out of state. They put more into their product than the national chains. That's frankly awesome in my opinion. But on top of that is everything I looked at about Wind River was positive. They have NO bad reviews. You also have people who have had one Wind River, come back and buy a second one. (when they have moved or replaced their old one after twenty plus years) That's fantastic. They go a step above everyone else in my opinion. The owner is really a nice guy and he'll try his best to fit you into what you like and need. Take it from me, (I'm one of the biggest skeptics you'd ever meet) if you are considering a hot tub, go to Wind River, you'll be glad you did. They make a quality product and they will go out of their way to make sure your happy. I can't say enough about how happy we are regarding our purchase.

Clifford Douglas

Roger Carollo

Dear Rick: A Huge thanks to you and WindRiver Spas for continuing to work with me thought my journey for a new spa. If you recall, I contacted you in September of this year knowing that my previous spa of 13 years had sprung a leak (my own negligence). We talked about alternatives and I new that I wanted a new spa. So I sought out on a quest for the best buy for my money. I decided in October to purchase a spa thru Costco.com mainly because I believed I was getting more spa for the dollar. I was getting a larger spa, 60 jets and two pumps at a price that WindRiver, as well as other dealers, couldn’t beat. I was reluctant to make such a large purchase on-line, so I tracked down the similar spa at a local dealer, viewed it and was sure it was a great deal. I was wrong. I’m glad that you kept a professional position with my initial decision and glad that I could contact you in November after living with the Costco spa for a month. It wasn’t a great deal for the money and it wasn’t the spa for me. The only silver lining was that I could return my spa so I could get the WindRiver spa with the features that I want. Here’s the difference in my WindRiver Journey Spa: The jets are truly therapeutic. My Journey has 20 jets many of which are aimed at working the back muscles which I often find sore. The prior spa did have more (60) jets, but who cares. They were all the same output, and wimpy. I also love that you showed me the whirlpool jet in your showroom – that will be my savior many days. Its truly a customized spa for me, which is a unique offer from WindRiver. Working with you I could get the features I wanted, at a great price. And appreciate the incredibly quick manufacturing interval so that I can already be enjoying my spa. Lower chemical use with your full time filtration and ozonator system. My wife already loves the clarity of the water and the lack of any chemical smell or experience when using the spa. Energy efficient – I have a PV solar system and monitor electric consumption fairly closely. I’m certain that the WindRiver Spa will save me electric costs in the long run. Your support and team. I cannot thank you as well as the installers (Bob & team) for working with me and ensuring my satisfaction. Thanks – Happy Holidays An extremely happy WindRiver customer

Roger Carollo
Arvada, CO

Dave & Janet Cavallier

Rick, I'm glad that you emailed us as we were going to email you. My wife said that your delivery crew was absolutely top notch. They set up the tub within an hour or so with no problems at all. They were very attentive to her wishes and set up went off without a hitch. The electrician was excellent also. We have already enjoyed the tub twice today and plan to revisit before going to bed. Waking up to a soak in the tub was a wonderful way to start the day. After yesterday's flight in from DC and the pain from arthritis the soak in the tub was nice. Thanks for your great service and we are extremely happy with the tub.

Dave & Janet Cavallier
Arvada, CO

Tom & Lana Tullos

Rick, Thanks to the dedication of your hard working employees everything went extremely smooth on the delivery. We thank you for the time each of you spent with us; yourself, Matt and Justin made us feel comfortable with our decision to buy your product. We have just used it once this morning because last night it just wasn’t quite up to temperature. If we do have any questions or concerns we will contact you for assistance. Thanks again,

Tom & Lana Tullos
Arvada CO

Jonathan Thompson

Rick - thanks for the follow-up. I spoke with Nelson shortly after the delivery to tell him what a great crew you have. They did an amazing job placing the tub just where I wanted it and Harold was awesome with the electric and explanation of how everything worked. We've spent the past two nights in the tub and absolutely LOVE it. Thanks for having a great product, great company, and great employees. Regards,

Jonathan Thompson
Arvada, CO

Pat Johnson

Hi Rick, Thanks for following up so quickly on our new installation. This is the 4th hot tub we’ve owned, so I feel like I’m an experienced customer. The Wind River spa is by FAR the best we’ve ever been in. We purchased the Sierra, with 34 jets and enjoy the different configurations of the seating pattern. The electrician you recommended did a great job of changing our 220 from a 3 wire system to a 4 wire system, and he even replaced another breaker we were having trouble with. Your manual is very complete and I learned some things about the details of the pumps and systems that I didn’t know before. Everyone we’ve worked with from your company with has been very pleasant and knowledgeable. I can’t say enough about the quality of your product, and we plan on using it for at least the next 15-20 years. Thanks,

Pat Johnson
Arvada, CO

Andy & Diane T.

After visiting local home shows and the “traveling spa road shows” that come periodically I was very disillusioned as the sales reps all seemed slimy and evasive when I asked specific questions about the construction, setup and placement of the spa. So I continued my search online and found Wind River Spas, who happened to be local. My wife and I visited the showroom and had all our questions answered immediately, most importantly there was no pressure to buy, just a presentation of “this is what we have to offer and why we think ours spa is superior to others”. The whole experience from selection to delivery was just as promised and the price was as competitive as the other less forthcoming dealers.

Andy & Diane T.
Arvada, CO

Tad and Jean House

Rick, We use the spa all the time and sometimes multiple times a day. We are really happy with our choice and would still be looking if we hadn't found you. We knew nothing about o-zone filtration and with my health were really not wanting to sit in chemicals. You explained the process very well and put our minds at ease. The guys that installed it were very nice and well informed. They showed us everything we needed to know on how to maintain the tub. I would tell anyone looking for a spa to talk to you. Thanks again.

Tad and Jean House
Arvada, CO

Tad & Jean House

Wind River Spas told us about ozone filters and we were excited. We are very "green" and didn't like the idea of sitting in chemicals. After researching some more on the internet, we ordered our tub. It was finished on time, delivered on time, and the guys showed us everything we needed to know about the maintenance. Rick has called and e-mailed several times to make sure we were happy with thew spa and to see if we had any questions. I would recommend Wind River Spas to anyone looking for a hot tub, especially if you want fewer chemicals in your life. We use it daily.

Tad & Jean House
Arvada, CO

Marc Rupp

We love our new Wind River Spa! It was well worth the wait and we're using it daily. Your folks (Tyler and gang) did an awesome job with the delivery and setup of the spa. They were a pleasure to work with and were conscientious about their work. Once the spa was filled, it rose to temperature at exactly the time they said it would. We used it that night and were thrilled with the performance. I'd highly recommend your company and your service. You all exceeded my expectations and the quality of the product is outstanding. Thanks again for your follow up. Sincerely,

Marc Rupp
Arvada, CO

Joe Chinburg

My wife and I love our new"to us" spa. It looks and works great.The entire experience was very positive and I will be highly recommending Wind River Spas to anyone that is looking. The 2 guys, I don't know their names, that delivered the tub were great. They were very professional, helpful, and knowledgeable.  I am very impressed with the care they used to make sure the tub was just the way that I wanted it. He went through the bucket of supplies and made sure I had no questions about anything. I cant imagine a better experience. Please extend my thanks again to all the people involved in my spa, and delivery team. Thanks.

Joe Chinburg
Arvada CO

Gary and Nancy Harvey

Rick, Gary and I wanted to say what a wonderful business you have in Wind River Spas.  Our spa was installed on August 6th.  We had some concerns on getting the old spa out, but your installers were so professional and very efficient.  The old came out and the new was in within minutes it seemed.  The sales process with Tyler was great as well.  You have a terrific team.   We would recommend anyone interested in a spa to come to Wind River Spas.  

Gary and Nancy Harvey
Arvada, CO

Chad & Laura Weldon

Rick, We absolutely love the spa!  Someone in our family uses it every day.  All of our children are athletes and the spa has been very helpful in dealing with some of the aches and pains associated with their sports.  Its also been good to just hang out together with them as a family at the end of the day.  However my favorite time to use the tub is first thing in the morning when they are all still asleep!  The tub has been hassle free and we have had no issues.  Thanks for making a quality tub!

Chad & Laura Weldon
Arvada, CO

James Buff

We're really happy to have a local option when ordering a custom spa.  We like that Wind River Spas are built for Colorado's winters, and that if there are any problems the spa can be serviced by a local technician.  We were impressed with the price and how much customization we were able to do.  The price was great and we would definitely recommend Wind River Spas! Thanks!  

James Buff
Arvada, CO

Jeff & Lisa Glenn

Hello Rick! We are loving our new spa from Wind River!!!! The sales staff and delivery guys were all fantastic. We will always recommend your spas over the competition hands down!

Jeff & Lisa Glenn
Arvada, CO

Mike Madigan

The Wind River crew did a very professional job both removing our old hot tub and installing our new spa. Kyle & Co. are magicians with their slides and slings. No hits, no nicks, no errors! Really good at what they do. We love the new tub, especially how quiet it is. Thanks, you guys.  

Mike Madigan
Arvada, CO

Rick Crandall

It's been a week now since we received our new Wind River Spa and I wanted to take just a second to share our complete satisfaction with how we were treated every step of the way. It was important to me to use a Colorado company if I could because I was certain my experience would be as important to you as it was to me. I was right. It all started with Zach at the showroom who was generous with his time and made sure we understood everything about the choices we had in building our own spa. He never tried to sell us more than we needed but made us comfortable with the process and smarter along the way. And then Wind River crew that showed up at the house to take out our old hot tub and deliver the new was amazing! The day they came there was about a foot of snow on the ground at our house yet from the minute they got out of the truck until the moment they left they were smiling and making sure we were educated on filling and using our new spa and their positive attitude on a less than desirable day made us all feel better!! And oh yea, we've been using the spa for almost a week now and we LOVE IT!!! It is everything we hoped for and more and we sure are seeing the kids and grandkids more often!!!! Thank you Wind River Spas for building the perfect spa for us.

Rick Crandall

Eric and Debbie Mortag

"We shopped all the hot tub stores in town and decided to settle on the best.  Totally sold on Wind Rivers Spas as our only choice brand, we purchased the Mesa and were pleased working with Rick and the Wind River Team." Thanks  

Eric and Debbie Mortag
Aurora CO

Diego Coig

Thank you! We are extremely happy with the service and experience. You have proven that you and your team do what they say they are going to do.

Diego Coig

Roger Carollo

Dear Rick: A Huge thanks to you and WindRiver Spas for continuing to work with me thought my journey for a new spa. If you recall, I contacted you in September of this year knowing that my previous spa of 13 years had sprung a leak (my own negligence). We talked about alternatives and I new that I wanted a new spa. So I sought out on a quest for the best buy for my money. I decided in October to purchase a spa thru Costco.com mainly because I believed I was getting more spa for the dollar. I was getting a larger spa, 60 jets and two pumps at a price that WindRiver, as well as other dealers, couldn’t beat. I was reluctant to make such a large purchase on-line, so I tracked down the similar spa at a local dealer, viewed it and was sure it was a great deal. I was wrong. I’m glad that you kept a professional position with my initial decision and glad that I could contact you in November after living with the Costco spa for a month. It wasn’t a great deal for the money and it wasn’t the spa for me. The only silver lining was that I could return my spa so I could get the WindRiver spa with the features that I want. Here’s the difference in my WindRiver Journey Spa: The jets are truly therapeutic. My Journey has 20 jets many of which are aimed at working the back muscles which I often find sore. The prior spa did have more (60) jets, but who cares. They were all the same output, and wimpy. I also love that you showed me the whirlpool jet in your showroom – that will be my savior many days. Its truly a customized spa for me, which is a unique offer from WindRiver. Working with you I could get the features I wanted, at a great price. And appreciate the incredibly quick manufacturing interval so that I can already be enjoying my spa. Lower chemical use with your full time filtration and ozonator system. My wife already loves the clarity of the water and the lack of any chemical smell or experience when using the spa. Energy efficient – I have a PV solar system and monitor electric consumption fairly closely. I’m certain that the WindRiver Spa will save me electric costs in the long run. Your support and team. I cannot thank you as well as the installers (Bob & team) for working with me and ensuring my satisfaction. Thanks – Happy Holidays An extremely happy WindRiver customer

Roger Carollo
Arvada, CO

Dave & Janet Cavallier

Rick, I'm glad that you emailed us as we were going to email you. My wife said that your delivery crew was absolutely top notch. They set up the tub within an hour or so with no problems at all. They were very attentive to her wishes and set up went off without a hitch. The electrician was excellent also. We have already enjoyed the tub twice today and plan to revisit before going to bed. Waking up to a soak in the tub was a wonderful way to start the day. After yesterday's flight in from DC and the pain from arthritis the soak in the tub was nice. Thanks for your great service and we are extremely happy with the tub.

Dave & Janet Cavallier
Arvada, CO

Tom & Lana Tullos

Rick, Thanks to the dedication of your hard working employees everything went extremely smooth on the delivery. We thank you for the time each of you spent with us; yourself, Matt and Justin made us feel comfortable with our decision to buy your product. We have just used it once this morning because last night it just wasn’t quite up to temperature. If we do have any questions or concerns we will contact you for assistance. Thanks again,

Tom & Lana Tullos
Arvada CO

Jonathan Thompson

Rick - thanks for the follow-up. I spoke with Nelson shortly after the delivery to tell him what a great crew you have. They did an amazing job placing the tub just where I wanted it and Harold was awesome with the electric and explanation of how everything worked. We've spent the past two nights in the tub and absolutely LOVE it. Thanks for having a great product, great company, and great employees. Regards,

Jonathan Thompson
Arvada, CO

Pat Johnson

Hi Rick, Thanks for following up so quickly on our new installation. This is the 4th hot tub we’ve owned, so I feel like I’m an experienced customer. The Wind River spa is by FAR the best we’ve ever been in. We purchased the Sierra, with 34 jets and enjoy the different configurations of the seating pattern. The electrician you recommended did a great job of changing our 220 from a 3 wire system to a 4 wire system, and he even replaced another breaker we were having trouble with. Your manual is very complete and I learned some things about the details of the pumps and systems that I didn’t know before. Everyone we’ve worked with from your company with has been very pleasant and knowledgeable. I can’t say enough about the quality of your product, and we plan on using it for at least the next 15-20 years. Thanks,

Pat Johnson
Arvada, CO

Andy & Diane T.

After visiting local home shows and the “traveling spa road shows” that come periodically I was very disillusioned as the sales reps all seemed slimy and evasive when I asked specific questions about the construction, setup and placement of the spa. So I continued my search online and found Wind River Spas, who happened to be local. My wife and I visited the showroom and had all our questions answered immediately, most importantly there was no pressure to buy, just a presentation of “this is what we have to offer and why we think ours spa is superior to others”. The whole experience from selection to delivery was just as promised and the price was as competitive as the other less forthcoming dealers.

Andy & Diane T.
Arvada, CO

Tad and Jean House

Rick, We use the spa all the time and sometimes multiple times a day. We are really happy with our choice and would still be looking if we hadn't found you. We knew nothing about o-zone filtration and with my health were really not wanting to sit in chemicals. You explained the process very well and put our minds at ease. The guys that installed it were very nice and well informed. They showed us everything we needed to know on how to maintain the tub. I would tell anyone looking for a spa to talk to you. Thanks again.

Tad and Jean House
Arvada, CO

Tad & Jean House

Wind River Spas told us about ozone filters and we were excited. We are very "green" and didn't like the idea of sitting in chemicals. After researching some more on the internet, we ordered our tub. It was finished on time, delivered on time, and the guys showed us everything we needed to know about the maintenance. Rick has called and e-mailed several times to make sure we were happy with thew spa and to see if we had any questions. I would recommend Wind River Spas to anyone looking for a hot tub, especially if you want fewer chemicals in your life. We use it daily.

Tad & Jean House
Arvada, CO

Marc Rupp

We love our new Wind River Spa! It was well worth the wait and we're using it daily. Your folks (Tyler and gang) did an awesome job with the delivery and setup of the spa. They were a pleasure to work with and were conscientious about their work. Once the spa was filled, it rose to temperature at exactly the time they said it would. We used it that night and were thrilled with the performance. I'd highly recommend your company and your service. You all exceeded my expectations and the quality of the product is outstanding. Thanks again for your follow up. Sincerely,

Marc Rupp
Arvada, CO

Joe Chinburg

My wife and I love our new"to us" spa. It looks and works great.The entire experience was very positive and I will be highly recommending Wind River Spas to anyone that is looking. The 2 guys, I don't know their names, that delivered the tub were great. They were very professional, helpful, and knowledgeable.  I am very impressed with the care they used to make sure the tub was just the way that I wanted it. He went through the bucket of supplies and made sure I had no questions about anything. I cant imagine a better experience. Please extend my thanks again to all the people involved in my spa, and delivery team. Thanks.

Joe Chinburg
Arvada CO

Gary and Nancy Harvey

Rick, Gary and I wanted to say what a wonderful business you have in Wind River Spas.  Our spa was installed on August 6th.  We had some concerns on getting the old spa out, but your installers were so professional and very efficient.  The old came out and the new was in within minutes it seemed.  The sales process with Tyler was great as well.  You have a terrific team.   We would recommend anyone interested in a spa to come to Wind River Spas.  

Gary and Nancy Harvey
Arvada, CO

Chad & Laura Weldon

Rick, We absolutely love the spa!  Someone in our family uses it every day.  All of our children are athletes and the spa has been very helpful in dealing with some of the aches and pains associated with their sports.  Its also been good to just hang out together with them as a family at the end of the day.  However my favorite time to use the tub is first thing in the morning when they are all still asleep!  The tub has been hassle free and we have had no issues.  Thanks for making a quality tub!

Chad & Laura Weldon
Arvada, CO

James Buff

We're really happy to have a local option when ordering a custom spa.  We like that Wind River Spas are built for Colorado's winters, and that if there are any problems the spa can be serviced by a local technician.  We were impressed with the price and how much customization we were able to do.  The price was great and we would definitely recommend Wind River Spas! Thanks!  

James Buff
Arvada, CO

Jeff & Lisa Glenn

Hello Rick! We are loving our new spa from Wind River!!!! The sales staff and delivery guys were all fantastic. We will always recommend your spas over the competition hands down!

Jeff & Lisa Glenn
Arvada, CO

Mike Madigan

The Wind River crew did a very professional job both removing our old hot tub and installing our new spa. Kyle & Co. are magicians with their slides and slings. No hits, no nicks, no errors! Really good at what they do. We love the new tub, especially how quiet it is. Thanks, you guys.  

Mike Madigan
Arvada, CO

Mary West-Smith

04/02/2018 We did a lot of research prior to deciding on Wind River Spas and all of the glowing reviews we read proved to be accurate. As prior hot tub owners, we were very well aware of a lot of the problems hot tubs owners can run into.  We love our new Wind River spa - it is all we had hoped for an more. We are equally impressed with the quality of the product and the people who work for Wind River. All of the folks we dealt with were so helpful, professional, and informative. From our initial visit to the showroom to the delivery of the spa, we could not have asked for a better experience. Both my husband and I have some pretty significant back problems related to spinal injuries and surgeries. We also are facing general aches and pains from getting older (not that old yet, but we know that this is not going to get better in the future). We have been using our hot tub every day since it arrived and both of us have noticed that we feel better and have been sleeping better. As prior hot tub owners, we were well aware of some of the major problems hot tub owners face - leaks that can not be repaired, the cost to run many hot tubs, and the difficult task of draining and cleaning some hot tubs. Wind River spas are designed to solve the leak and cleaning issues and are so well insulated that they are much less expensive to operate. Based on our experiences with our old hot tub, we had given up on having a hot tub. But as we started having more physical problems, and after my physical therapist suggested that using a hot tub would likely help with my recovery and rehab from an additional recent back surgery, we decided to try to find a hot tub company that built a high-quality product that would not have the types of problems we had with our old hot tub. We were sold on Wind River when we discovered that these spas are constructed so that if there is a leak, it can be easily fixed. They are also well built for our Colorado climate and are very well insulated for much lower energy use. We have also been quite impressed with the design - the number of powerful jets and their locations provide for a full body massage, including our necks, which is something our old hot tub did not have. We have already recommended Wind River Spas to friends who are starting to think about getting a hot tub. I tell them to not waste their time looking at other companies - just head to the Wind River showroom and be prepared to be impressed. Thanks.

Mary West-Smith

Rick & Roberta Smischny

Dear Wind River Spas: We just wanted to take a minute to tell you how pleased we have been with the spa we purchased from Wind River Spas. We have had it for over a year and still enjoy it very much. From the beginning, dealing with you and your company was completely different than the other companies we had visited. The was no pressure from your sales staff, just good honest advice and you can't beat the "try it before you buy it" approach. We have recommended your company to friends and family who are considering purchasing a spa and we will continue to do so in the future. Thanks again.

Rick & Roberta Smischny

Dave & Lynn Padgett

9/17/12 Rick, We just returned from a week in Pebble Beach and played way too much golf. Lynn and I enjoyed our first tubing last night. It was wonderful. Tonight we're going to chill a bottle of champagne and enjoy some more. Your delivery team was very professional and your service and product is second to none! Thanks

Dave & Lynn Padgett

Mark & Gayle Eskanos

6/1/13 My first contact with WindRiver Spas was over the phone. Rick answered my call. He asked what I was looking for. I told him that I had back problems and was interested in power jets not huge numbers of jets. He carefully explained how therapeutic the WindRIver tub was and invited me to the showroom. Now this is my 4th hot tub, so I have seen a few hot tub operations. When my wife and I walked into WIndRIver, we were amazed by the showroom. Just hot tubs...no barbeque's or pool tables or patio sets...just hot tubs. A real first class showroom! Rick introduced himself and showed us the the tubs. I wanted something small for a deck off of our bedroom. We looked at several possible tubs. There was no hype or high pressure from Rick. He just wanted to take care of us in a most professional manner...and he did. He came out to our home to inspect the deck to be sure it would be safe. He recommended adding an additional support , which I did. A week later the tub was delivered by WindRiver. The delivery men were polite and they knew what they were doing. The hot tub was up and running within an hour! It has been a couple of months now since delivery. Rick has called and emailed twice to make sure we were happy with the tub and it was working well. Gayle and I have completely enjoyed the "WindRiver" experience! Professional, polite and experts at what they do. As far as we are concerned their high level of service and quality of their tubs cannot be topped. We know how important referrals are to any business. Rick and WindRIver will get our referrals, for sure.  

Mark & Gayle Eskanos

Abby Locke

12/31/2013 We made this purchase almost one year ago. I always see reviews of items right after someone has gotten an item. I wanted to give my review after we had gotten this Hot tub and had been owners for over a year. THIS IS THE BEST PURCHASE EVER!! My husband says that every time we go in it. I just say, every Day I use it, yes I am in it every day, "AAAWWWwwwwwwwwwwww." We got this Hot tub two months after I had gone through my second lumbar fusion. I knew that I needed it for my recovery. I needed it to help with my pain management. It exceeded my expectations and more. When Rick came to our house to discuss his line of Hot tubs, he was extremely helpful in our making our decision. He gave us a suggestion on what he felt would work best for our needs. We picked a model that was TWO STEPS UP for the one he felt would work for us. In other words there was no pressure from him for us to purchase. I chose his company because of the quality of the Hot Tub for Colorado weather. We have had friends,Children, Grandchildren and a 71 year old grandmother also enjoy our Hot tub. Tonight after Christmas shopping, decorating and cooking dinner, which had me on my feet for 3x longer than usual there was a light at the end of my pain tunnel, my HOT TUB. I give it a rating of a BAZILLION out of ten. Owners of a little over a year and still as thrilled 12 hrs after it was filled and turned on. Rick and his staff did a fantastic job of getting us into this marvelous tub.

Abby Locke

Richard Greenlee

7/12/2014 Rick and the employees of Wind River Spas are excellent. Words really cannot describe the level of quality customer service they have provided. From walking into the showroom to getting into the spa after install they exceeded my expectations. We had an appointment at another "retailer" all set for later in the afternoon we went into Wind River. After researching and watching the videos on line we decided to check out this locally owned and operated business. There was absolutely no pressure to purchase. We could have walked out at any time. We did not want to. The experience was that good. For a little more than we would have paid for a different spa at a different retailer we were able to get a CUSTOM spa built for Colorado not California. Chemical Free to boot! I can go on and on about the spa and the employees that poured the pad, the subcontractor that ran the electric, the owner (seriously, when was the last time you had direct contact with the owner? At any time day or night? Not an exaggeration). If you buy from somewhere else you will be greatly disappointed that you passed up the opportunity to have the best spa you could have. Truly an amazing company and exceptional product.

Richard Greenlee

David & Sharon Dalgleish

Let me thank you and the entire"Wind River" team for a great experience ,from the free site visit, wet test and great crane delivery and the electrical.We could not be happier with the total experience. We enjoy the fact that we are as chemical free as possible. Regards and Thanks,

David & Sharon Dalgleish

Scott & Maureen Barnes

“We arrived in Colorado from Arizona recently. We have a home with a deck that needed a Spa, so we shopped quite a bit for the right solution. Wind River stood out from the start and in the end was head and shoulders above the other options. The Spa is wonderful – every little detail is done right, it’s such a luxury to slip into on a cold Colorado evening - and it’s built for the Colorado weather by people that understand what that means. The team behind it is great – knowledgeable, professional and went above and beyond to make sure we were happy.  Buying local paid off for us and we highly recommend Wind River Spas.”

Scott & Maureen Barnes

Clifford Douglas

I waited for a little while to post my review so I would have a more objective view of my purchase. I have now owned my Wind River hot tub for six months and I must say I am thoroughly delighted that I purchased my hot tub from Wind River. It is easy to maintain, it looks good, it's comfortable, it has a unique feature that we love (whirlpool seat) the cost to purchase and to run is more than fair, I get awesome comments from my friends and family and frankly it is one of the best purchases I have ever made. One of the most awesome features of Wind River tubs (the one my wife and I purchased) is the whirlpool seat. I can't say enough about that feature as it is so relaxing and the recliner seats and the other seats are just as awesome. We looked for a couple months for a hot tub before we made our selection and that was the same day we saw the Wind River hot tub. It was different, this was the only one with the whirlpool seat we saw out of literally over a hundred. I was also impressed with it being a local company (created, built and sold) which means the money more or less stays in our community and it's developed for our Colorado environment to help it last longer than many of the tubs mass produced from out of state. They put more into their product than the national chains. That's frankly awesome in my opinion. But on top of that is everything I looked at about Wind River was positive. They have NO bad reviews. You also have people who have had one Wind River, come back and buy a second one. (when they have moved or replaced their old one after twenty plus years) That's fantastic. They go a step above everyone else in my opinion. The owner is really a nice guy and he'll try his best to fit you into what you like and need. Take it from me, (I'm one of the biggest skeptics you'd ever meet) if you are considering a hot tub, go to Wind River, you'll be glad you did. They make a quality product and they will go out of their way to make sure your happy. I can't say enough about how happy we are regarding our purchase.

Clifford Douglas

Rick Crandall

It's been a week now since we received our new Wind River Spa and I wanted to take just a second to share our complete satisfaction with how we were treated every step of the way. It was important to me to use a Colorado company if I could because I was certain my experience would be as important to you as it was to me. I was right. It all started with Zach at the showroom who was generous with his time and made sure we understood everything about the choices we had in building our own spa. He never tried to sell us more than we needed but made us comfortable with the process and smarter along the way. And then Wind River crew that showed up at the house to take out our old hot tub and deliver the new was amazing! The day they came there was about a foot of snow on the ground at our house yet from the minute they got out of the truck until the moment they left they were smiling and making sure we were educated on filling and using our new spa and their positive attitude on a less than desirable day made us all feel better!! And oh yea, we've been using the spa for almost a week now and we LOVE IT!!! It is everything we hoped for and more and we sure are seeing the kids and grandkids more often!!!! Thank you Wind River Spas for building the perfect spa for us.

Rick Crandall

Eric and Debbie Mortag

"We shopped all the hot tub stores in town and decided to settle on the best.  Totally sold on Wind Rivers Spas as our only choice brand, we purchased the Mesa and were pleased working with Rick and the Wind River Team." Thanks  

Eric and Debbie Mortag
Aurora CO

Dan Snook

10/12/2015 Hi Rick, Everything went great with the spa installation. The team that came up was very professional. Right from the start they put me at ease, letting me know it would be easy for them to get the spa off the truck and into place. My electrician wasn't able to come until Saturday morning, so they were very thorough explaining what I would need to do. I had already downloaded the users manual, so I was able to follow the instructions really well. They were a great team! I'm really happy with the spa. Here's a few things that really stood out though. - the cover and lifter work really well - much easier than I had expected - the control panel was a lot easier than I thought it would be - I can even read it without my glasses! - the ability to open and close jets is a great feature also. I am very pleased with your company. From meeting you at your Englewood location and placing an order, all of the way through installation, you have all done top notch work. I really feel that I've got a whole lot more of a spa than I had anticipated at a lower cost than I had planned! Thanks again for everything!

Dan Snook

Mac Macsovits

5/8/2021 I can't say enough good things about WR Spas. From the moment I walked into your showroom, to delivery, you all have been top notch. The crew that delivered and installed the spa were professional, courteous, and explained the start-up process for the spa. It is working fine and we look forward to enjoying our new WR Spa for a very long time.

Mac Macsovits

Pat Flood

Thanks for the Great Service! I recently purchased one of your spas from your Lafayette factory. I quickly noticed how helpful everyone was from when I first visited your facility to when the crew delivered and installed the spa. I owned a Hot Springs spa in the past and was disappointed with some of the people that I dealt with over the years. Mike (sales) was extremely helpful and if Mike wasn't available someone else was always able to help me on the spot. The three man crew that picked up my old spa and delivered my new spa were very careful to not damage any of my landscaping and had to work very hard to locate the spa in my backyard. They were a great group of guys and even helped me move a gate in order to get the spa into the backyard. I also appreciated the efficiency of how everything ran like clockwork from start to finish. Thanks again for the superior service. I will definitely pass the word on to my friends and associates as to the excellence of your operation.

Pat Flood

Terri and Norman

11/20/09 Rick, We've now enjoyed the hot tub for almost two months and the more we use it the more we love it. It is so much better than our previous spa which we had for 12 years --and we had thought we had gotten the best back then. Now we know what the best is. It has such powerful jets and quiet operation. The water has stayed clean and clear even with a lot of use. We are so glad we went with your company. Thanks,

Terri and Norman

Terri Groh

10/20/11 Rick - I did lots of research and was very impressed with your spa & approach before I ever came in. After meeting you and getting so much of your time & advice, I am even more convinced this is a solid purchase. And because it is such a major purchase, and there is so much out there, that convincing and peace of mind is quite an accomplishment. You are very good at what you do. Thank you.

Terri Groh

Kenny Matthews

1/22/2014 When we first contacted Wind River, we were on a tight budget and not even sure if we’d be able to afford a refurbished model. Rick was able to get us into a brand new spa within our budget AND we were able to customize it to exactly what we wanted. In addition to a great product and exceptional service, we really appreciate that it is all done locally.  We know if there is ever a problem, we won’t have any issues getting it fixed. Wind River is truly incredible. They are our spa peeps FOR LIFE!

Kenny Matthews

Jan and Jean Lund

2/3/2014 Rick, Our new hot tub in action.  Thank you for superior service, installation, follow up and a customized tub at an unbeatable price.

Jan and Jean Lund

Greg & Marysue Huckabee

2/4/2014 “We are loving the spa.  Your delivery guys were great.....very helpful, pleasant and did a great job. Once again we are pleased with our purchase and will continue to recommend your company to friends and neighbors.”

Greg & Marysue Huckabee

Michael & Elisha Bains

10/5/14 Rick, you should be proud of your company and your product. I had a good experience with the two gentlemen that installed our perma-shim and that installed our spa (same two guys).  And, the electrician was a nice guy and quite professional.  He found the best way to run the electrical that was the most cosmetically appealing. The electrician said he's been working with you for over twenty years, and Kyle, the head of the delivery crew said that he's been with you for almost four years. That shows that people like working for your company. The spa appears to be very well made and designed. The maintenance thus far is super simple. The water is clean with no foam and no chemical smell -- a vast difference from my previous two spas. The jet power is outstanding and the lighting and wine buckets are subtle but wonderful features. Our experience with Wind River Spas, you, and your entire team was exceptional -- truly a turnkey process with a outstanding final result.

Michael & Elisha Bains

George and Laraine Topakas

2/28/16 My experience: We purchased our hot tub three years ago and have nothing but praises for the buying process and your product.  There is never a smell of chlorine, and the tub has been totally reliable until recently.  I called and received very courteous help from Justin via the phone which seemed to fix the problem. He was always available or returned my calls very quickly and had a positive and helpful attitude. The problem recurred two weeks later and he immediately sent Tom, a technician, to find and remedy the problem.  Tom was also very courteous and efficient.  The circulating pump was replaced and the spa is working as intended. This is my second hot tub.  You took away the old one and the installation of the new one was faultless.  It is nice to deal with a local firm and very helpful and friendly people.  I would gladly recommend your firm. We have enjoyed many evenings and nights relaxing in the spa, enjoying the stars and moon (we live in the foothills) letting the warm water and jets melt away our tensions and sore muscles.

George and Laraine Topakas

Dave Williams

10/20/2016 “I owned a 15 year old Tiger River Bengal spa that developed leaks a few years back that could never be repaired.  I started looking for a new spa this summer. I looked at all of the major brands including a replacement from Tiger River for my current spa.  In my research I came across Wind River Spas.  What intrigued me was the Wind River spas were built in Colorado and specifically designed for Colorado weather.  I filled out the customer inquiry and received some info on specific design features of the Wind River Spas targeted at top performance in Colorado. I called in to discuss models and talked to Rick.  My needs were more for therapeutic and personal use for my wife and myself.  Rick recommended the Journey Duo as a medium priced spa that was comparable in size to my Tiger River.  He also recommended I visit the showroom to see one in person.  I live in Boulder so the Lafayette factory/showroom was nearby. The visit to the factory sold me on the deal.  I am an engineer and former manufacturing manager.  I went for a tour and the workmanship, attention to detail and overall design made my decision on the spot. WRS helped install my spa and hired a crane to remove my old spa and install the new on a roof top deck.  The installation crew was excellent and very helpful.  It took 90 minutes from arrival of the spa until it was installed, filled and running. Rick and the people at WRS were extremely helpful and courteous.  Everything was on schedule and Rick personally contacted through the process and after the spa was installed to make sure I was completely satisfied. My spa has lived up to all of my expectations.  I would highly recommend WRS to anyone looking for a new spa.” Thanks Rick,

Dave Williams

Howard G

08/03/2018 Rick, Now that our spa deck is back together after removing our old Hurricane Spa and replacing it with a Vail Spa, I wanted to share with you why we came back to Wind River Spas. We purchased our first spa for our current home from you in October of 1998. Yes, we purchased our first spa almost twenty years ago this October and due to both the way it was built and the outstanding service we received from your staff over the years, our investment lasted as long as it did. As a retired civil engineer, my life has always revolved around spreadsheets to organize and evaluate data. The below graph documents the cumulative cost to maintain our spa over the past 20 years - costs shown are related to repairing the spa and not chemicals or other items associated with owning and maintaining a spa. Note that the first service call we made to Wind River Spas was almost eight (8) years after purchasing it. Speaking with your service personnel, I was told that our Hurricane spa outlived its design life by at least a decade! I doubt any other manufacturer of spas can make that claim regarding the overall quality and longevity of their products. I must tell you that the removal of our old spa and the installation of our Vail spa was flawless and your team of installation specialists were both professional and a delight to have at our home. Once the spa was ready to enter later that day, both my wife and I were so pleased we finally decided to replace our old spa as the features of the new spa are amazing! The spa heated up so quickly and was ready to enjoy several hours after I finished filling it. The below photos give you an idea of both the setting of our spa and our view. We both can’t thank you enough for providing our home with a great product and service. Also, your website clearly out shines the two spa manufactures we initially were looking at. The content of your website - videos, instructions and ability to look at various spa colors and jet configurations made Wind River Spas the unambiguous choice. We look forward to another 20 years in our Wind River Spa. Respectfully,  

Howard G
Boulder, CO

Rick & Diana Witherspoon

We bought our spa with Wind River and love it. The jets are strong and there are plenty of them. Wind River’s customer service can’t be beat. We felt like our business was valued from sale to install to follow up. If you have questions, they are there for you. If you live in Colorado, it’s really nice to use a local company who understands our needs. Highly recommend.  

Rick & Diana Witherspoon
Boulder, CO

Richard M.

07/07/2020 I would just like to say how very pleased I have been with my Wind River spa! 20yrs ago (4/22/2000) I purchased my one and only Wind River XL 15 on the recemendation of Rick Hallett. Wonderful salesman and very knowlageable. Today (7/7/2020) I am changing the water and filter for the ? time. Only had one problem in all these years. Tonight we will enjoy it again. I would recomend Wind River and Rick to anyone and everyone.

Richard M.

Jack Wimmer

8/24/14 Everything about our experience with your Wind River Spas has been first rate and positive. Rick, the owner, personally made the purchasing process easy and pressure-less. The installation crew was excellent. They were extremely efficient, coordinated perfectly with the crane that we needed to place the tub on our deck, with our electrician to make sure everything worked properly, and with us, to make sure we understood how to operate our tub, and how to get the most enjoyment from it. Post installation follow up has been excellent as well. For us, selecting a hot tub was an important decision. First, our home in Breckenridge is at an elevation of about 10,700 ft, requiring a product designed to perform well, in that harsh environment. Next since we rent our home when we are not personally using it, we needed a tub that would be very inviting for our guests, and would look great, and be extremely reliable with regular use. I am pleased to say, that after 2 years of use we believe the Wind River spa we selected has really hit the mark at every level. It has proven easy to use and maintain, providing a great après ski experience in winter, and a relaxing spot to wind down the day in summer. We have had no problems with it at all, and our utility bills have been quite reasonable, even through this past winter which was one of the harshest on record. It even it comes with a rubber ducky! We are very happy with our purchase, and can enthusiastically recommend Wind River to others.

Jack Wimmer

Mark Mrky

07/10/2020 Wanted to say how happy I am with the new tub. Jets are great, stereo sounds awesome and the ice cooler is a nice touch. Tyler was awesome to work with and your delivery guys were great! 5 stars all the way. Thanks again to you and your staff.

Mark Mrky

Clint and Leigh

11/05/2019 Rick, Thank you very much for all your help. The guys that brought the spa over to my house were some of the most professional guys I have had the pleasure of working with. They got the spa installed exactly the way I wanted it, and made sure that I was completely satisfied before they left. They also ensured the area was absolutely cleaned up from all of their equipment and packaging materials before they left. I couldn't have been any happier with the way everything went. We got the hot tub all hooked up and it is everything we were hoping for. Thank you again for the quality of the hot tub, and the professionalism in which your company handles all it's business.

Clint and Leigh

Steven Harris and Family

07/13/2020 The Wind River spa we just purchased is the dream come true our family has been waiting for. From sales to set-up to finally dipping our toes in, everything went really smoothly. It is an awesome feeling each time we get in to relax. We enjoy watching the lights, listening to the waterfall and feeling the jets. All our aches and pains seem to melt away. Sincerely,

Steven Harris and Family

Ron and Kendra Tempest

11/29/2020 We love our spa and use it daily! The delivery was super fast and the start up was even faster. Wind River Spas is a great company to work with and we highly recommend buying your spa from them.

Ron and Kendra Tempest

Bob and Robbie

2/12/12 Hi Rick Even though the weather has been frightful and the evenings have come with 12 degree temperatures, we still have enjoyed our new spa. We are so happy to have found Wind River Spas. Having had spas in Florida, none compared to our new Wind River. Every detail is perfect from the jet placement, configuration of the seats, convenient hand holds , neat ledges for our feet and on and on. The process of buying our spa from our informative trip to the sales office, to the installation crew, was effortless and extremely timely. It was very neat to watch your talented crew work in the snow to get our spa quickly unloaded, installed and running. Each person we dealt with was polite, informed and on time. We look forward to years of enjoyment in our new spa! We thank you.

Bob and Robbie

Reid Grandchamp

12/07/2018 Rick, Just a quick note to say thank you and tell you about a customer service experience from the Lafayette location. We purchased an Aspen model in 2016 and one of the big reasons was that you guys were local and were highly regarded for customer service. We thought this might come in handy if we ever had any problems with the spa in the future and this proved to be true when I noticed an ozonator failure today. I went over to the Lafayette location which is less than 5 miles from my home and spoke with Kevin, who I remembered from when he moved our spa to our new home. He took a few minutes to educate me on what my spa was doing without even having to come look at it. As a hot tub novice, I can also say how nice it was being able to access the internals and change out parts so easily. From start to finish I had this repaired in an hour including my trip to the Lafayette store. In addition to having a top notch product you seem to have great people working for you and that is hard to find as a customer. Thank You,

Reid Grandchamp

Bob & Laura Hartzman

Nov 8, 2017 Hi Rick, Laura and I wanted to say "Thank You" and what a great team you have. They were prompt, courteous, skilled and knowledgeable about getting hot tubs moved in and out. Kyle and the rest of the guys deserve a "Job Well Done" !!

Bob & Laura Hartzman

Jeff Rosen

Hi Rick, This is our 4th hot tub - our 1st in Colorado. It is by far the best we've ever had. And the audio system is amazing!  Thanks for making such a quality product. Jeff Rosen Castle Rock

Jeff Rosen

Ben & Sue B.

Sue and I couldn’t be more pleased with the hot tub. Our original motivation for the purchase was therapeutic; hoping to alleviate the aches, pains, and arthritis creeping up on us as we get older. We’ve both worked some hot tub time into our daily routine and were just discussing this morning what a positive impact we feel it has already had for each of us. It has also been a delight taking a soak and watching the sunset over the open space. Our only regret is not making this purchase sooner! As for the installation, your crew was on time, personable, and professional. They answered a couple of questions for us and helped us finalize the best orientation for the tub. We have nothing but positive things to say about that team of three. I’m sorry I didn’t commit their names to memory, but I’m sure you know who they were. Thanks again for everything. Regards, Ben & Sue B. Castlerock, CO

Ben & Sue B.

Todd & Sheryl Slechta

2/8/10 Rick, My wife Sheryl and I purchased a hot tub from Wind River Spas last February. We are coming up on our one year and have loved it! There is rarely a night that goes by, summer or winter when we don’t sit and soak under the stars. It has been a wonderful investment and we are “tubbers” for life it would seem.

Todd & Sheryl Slechta

Ric Ross

2/8/13 Hi Rick- been up skiing, just wanted to let you know install went well,nice team set up with no problems!! Each gent knew their task and I was impressed for sure! New tub is amazing and all works well!! New technology is truly amazing! Your doing a fine job with this brand. Regards and thanks to all!!

Ric Ross

Don & Allene Hanam

9/30/13 Rick, Allene and I are very pleased with our new hot tubs. Justin could not have done a better job for you in explaining the workings/advantages of a Wind River Spa. Being in sales myself I appreciated how he did not try to tear down the other folks but spent the time explaining your product to us. Taking on the effort to get the tub to us quickly was very nice but the quality that we saw in the product and Justin's knowledge were our decision makers not the fact that we got the tub so quickly. Nelson and his team were extremely professional and once again product knowledge showed in the way they went about their job and their customer interface could not have been better. The electrician that was here was also very impressed with the speed, knowledge and skills shown by Nelson. Thanks again for a Great experience. We will advise our friends of the positive meeting and quality of your product and your team.

Don & Allene Hanam

Michelle & Steve Fleet

9/5/2014 Our experience with Wind River was fantastic from the moment we walked into the showroom until we were sitting in our new spa! Everyone we dealt with was knowledgeable, professional and dependable. We couldn't be happier. Thanks for following up,

Michelle & Steve Fleet

Larry and Amy Jaeger

8/24/2016 I would highly recommend Wind River Spas as our experience with them exceeded our expectations. We visited several Spa dealers and ended up at Wind River as our last stop and glad we did. From the sales person to the delivery crew to the follow up after the sale we were pleasantly surprised with the whole experience. We love our new Spa!.

Larry and Amy Jaeger

Rumsey Tirrill

5/11/2018 Rick, I used the hot tub for the first time this morning and It was awesome! The young man that went over the instructions that was in charge of the install was a great help. I was surprised when he said he would be willing to stay at my house until the tub filled up and he would start it. I told him no thank you and that shows a deep dedication to your company. That young man deserves a raise. While in my hot tub I will be reading up and watching videos about my Wind River hot tub. Thanks again for all the follow up and the great work you guys do. PS: I do know that young man is your son and he did a great job. Sincerely,

Rumsey Tirrill

Chad & Debra White

12/17/2018 My wife and I stopped by Wind River spas on a Saturday afternoon to take a look at their selection. Our house had a wind river spa from previous owner that was about 13 years old. The owner, Rick Hallett, was there that day and was very gracious with his time answering our many questions about the newer models. I really appreciated Rick’s patience and his candid responses regarding wind river spas vs. other products on the market. There wasn’t any pressure to upsell us to more than what we wanted or needed. These guys make a great product that is priced right vs. other hot tubs on the market. Rick’s crew also did a great job removing the old spa and installing the new one. Definitely recommend Wind River for future spa purchase!

Chad & Debra White

Paige Kruse

I am thoroughly enjoying my new hot tub. It is what I look forward to on the drive home from work. Your staff was wonderful, from sales to installation. Your having an electrician available was especially convenient. You had everything set up to make the process effortless on my part. Thank you! I really am happy with everything. Can’t wait for the first snow! Thanks, Paige Kruse Englewood, CO

Doug Compton

The crew that delivered the tub was great.  Professional friendly and made sure the tub was set where we needed it. It is always great to see the part of the business most people deal with be so professional.

Doug Compton
Centennial, CO

Sarah & Brian Mervak

We are loving our spa, have been in it every day since it was installed!  It's a wonderful way to relax and unwind at the end of the day. The installation crew did a great job, it was a bit of a challenge getting it under the deck, but all went smoothly!

Sarah & Brian Mervak

Jeff & Tami Baird

4/2/10 Rick: The spa is Incredible. Consider this a testimonial for you guys. Installation --Like clockwork. Just like you said. Bought new patio dining set today to go with it. Tub has already improved our lives. Sat in it for 5 1/2 hours off and on last night. Could not be happier -- worth every penny. Rick, You are a pro. Thank you for everything. We are very happy customers. Would be more than willing to refer people to you. I know they will be taken care of, like we were. We will have a fire again tonight and the tub. 100 degrees is perfect for us.

Jeff & Tami Baird

Bill and Alice Tringl

9/20/10 Hi Rick: We are enjoying our new Wind River Spa very much. This spa is a luxury compared to our previous one. The color combo works well, I like looking at it from my kitchen window. Delivery was flawless, the crew was polite, clean and knowledgeable. The crew cleaned up everything before they left. They had work to do and they did a fine job. The steps are a great addition and I feel safe using them. Thank You for all your good service.

Bill and Alice Tringl

Bruce and Kristi

8/5/12 Two things are rare in business: Quality, and Integrity. As a company and as individual personnel, Wind River Spas has both. Rick – the owner of the company – spent over an hour in the showroom answering our many questions with patience and in a no-pressure manner. We had questions about the install – he answered them and made recommendations. We had concerns about the suitability of our site – he came out to our home and personally surveyed the situation! As an engineer, you better believe I looked into how spas are designed and built and I am here to tell you that there is only ONE rational choice: Wind River. There are less expensive spas out there – forget it. Wind River spas are reasonably priced and very well engineered and built for the long-term – especially for high-altitude Colorado. We were ‘wowed’ at every step of the process and we, literally daily, enjoy the soothing comfort of our new spa. My favorite feature on the spa? Sounds a bit silly but I absolutely love the 2 jets that massage your feet! There is absolutely nothing like it – truly heaven on earth!

Bruce and Kristi

Jim and Mary Nichols

3/6/13 Rick Our Wind River Spa is one of the best investments we have made. The Wind River staff was great to work with from our first interest to the delivery of the product. They made sure that every detail went smoothly and that our spa was ready to enjoy worry free within a day of installation. The minimal chemical design of Wind River Spas is a huge plus. We have not only enjoyed the therapeutic benefits of the spa, but have found that it has created valuable family time.

Jim and Mary Nichols

Jack Smith

12/12/2014 Rick, I have to begin by telling you that I have had a spa for the last 14 years and that this spa was part of the sale when I purchased my home. I had never owned one before and was somewhat excited about having one. Fast forward 14 years, the old one gave out and prior to it giving out, I had grown tired of dealing with its up keep. Multiple covers due to the dog, countless chemicals and filter changes and given its size and shape, not a lot of interest in using it since it only had 8 jets. This summer it became time to either replace it or just get rid of it. So my research began since I had never actually purchased one before. I spent hours researching on the web, stopping by retail shops, etc. Then one day I found your companies you tube videos about how your spas are different. I watched all of the videos you have and called you up. Justin is the sales person I spoke with and after talking with him I came by your showroom on Galapago and had a longer discussion with Justin, I explained to him that I had a budget number and was going to have to stick to it. This led us to the refurbished side of your business. There was nothing in stock at the time, but we agreed to keep in touch and he would let me know when something came in. Late last month, I was checking back in with Justin and he gladly informed me that a few had come in. So after meeting with him again and going through the inventory, I was able to select one that was in my price range. We scheduled the wet test and delivery and we received our spa on Friday the 21st of November. The spa is working great and is everything I had hoped for. The pickup and delivery guys were fantastic, very courteous and were on time. They were efficient in their duties all the while entertaining my banter. Justin was and continues to be very professional and attentive and it is clear that customer service is very important to him. I own a service business and this alone is what makes or breaks a business since quality of customer service is what sets you apart. Please look up my order to see who picked up and delivered and make sure they know that I appreciate their level of service. Since the delivery, I stopped in one Saturday to pick up some chemical and although Justin was not there, the person that helped me was just as fantastic. Since I have been working with your company, I continue to tell my story to anyone that will listen as I have built my business on referrals and I fully appreciate the value in building good customer relationships. Job well done to you and everyone at Wind River Spas!

Jack Smith

Andrew Luft

09/21/2018 Going into buying a hot tub, I literally knew nothing about the industry or the products. There is a A LOT of ways to buy a hot tub in today’s market from online retailers, big box stores to numerous “boutique” hot tub stores in strip malls in surrounding neighborhoods. All local retailers like to tell you they have the best hot tub on the market, all for various reasons. Being a first time hot tub buyer, it worried me also buying one online, as you literally have no support after buying the tub, in regards to any general questions you might have. I have a very analytical mind and like to do a lot of research before buying a product. I found that there is not much available in way of comparison between brands when doing research, i.e. there is no consumer reports for hot tubs. Also, numerous brands are all made by the same manufacture, so how do you know the difference between the tub your looking at? This drove me bonkers, as it was up to me to talk with retailers and determine which product I felt was best for me. The reason we picked Wind River Spa’s, was the I felt they offered the most transparency of any hot tub retailer in the area. You can go online and watch numerous videos on the operation of the tub, how the tub is built and see exactly what type of components go into the tub itself. Since your buying something that has numerous moving parts and is filled with water full time, you know its only a matter of time before something breaks. Its AWESOME that Wind River sells all components online, so you can determine the true cost of owning a tub, when that time comes (which shouldn’t be for long time) you know what your getting yourself into. Also being a Colorado native, I found it very comforting buying from local company, that not only sells it tubs in Colorado, but manufactures them here also. It is also comforting knowing the tub is made in Colorado, for the Colorado climate. We also picked Wind River Spa’s for the sales experience. When we went into the showroom, we meet with Rick the owner. One thing I found interesting is most hot tub stores, don’t have the shells off the tubs in the showrooms exposing how the tub was made. Rick walked us directly over the tub in the showroom, which was fully exposed underneath and explained how all the components work. He did not try to pressure us into buying one particular tub and in fact told us that Wind River hot tubs are made the same from the cheapest to the most expensive model (it was just whatever add-ons and size that makes a price difference). Going through the buying process he answered all my e-mails and texts (which is not always easy when dealing with me). We also found it very beneficial having Rick come out to our house and explain how the wiring of the tub works and best location for the tub. We had also thought about purchasing the extended warranty and Rick in fact told me to wait to see how the tub performs while under warranty and said we can add the extended warranty at anytime prior to standard warranty expiring. The delivery staff did a good job explaining how the tub works and how to maintain the tub. Cannot say enough about the company, its owner and employees. It was quite a refreshing experience, especially in an industry that is somewhat hard to understand. Great job Wind River Spas!!!

Andrew Luft

Gary Houser

11/6/2018 Dear Rick, I'd like to thank you, the owner of Wind River Spas. Thank you Rick for producing such a well-designed hot tub - chemical free, high efficiency, therapeutically purposed, overwhelming warranty, beautiful cosmetics of shell, skirting and jet layout, meticulous construction and long-term durability of components. Thank you Rick for manufacturing these spas in Colorado (Lafayette) and employing Coloradoan to make them. Thank you Rick for running such an ethical, honest and well-managed company. Thank you Rick for treating your employees so well which was evidenced in the way your staff performed that delivered and placed our hot tub - they were happy, confident, experienced, respectful and professional problem-solvers who obviously enjoyed working for Wind River Spas. Finally, thank you Rick for the way you treated my wife and me in assisting us to understand the reasons for the superiority of your products, in the ease of purchasing our spa, in the ethical way you dealt with us, in the delivery and set-up of our spa and in your accessibility and in the follow-up your kindly provided.

Gary Houser

Cathy and Harvey Kamionka

12/26/2018 We had been thinking about purchasing a spa since this summer, and before visiting Wind River we looked at products from their competitors. We were really having a hard time making a decision until we walked into the Wind River Spas showroom. Tyler greeted us immediately, answered all of our questions, and we walked out feeling great about our purchase. Customer service has been top-notch, delivery was on-time and friendly, and we love our new spa! We will recommend Wind River Spas to all of our (now jealous) friends and neighbors.

Cathy and Harvey Kamionka

Vern & Sue

12/23/13 Thanks Rick! what a smooth and professional experience. We were greeted by Justin at the showroom who shows us the ins and outs of these wonderful Hot Tubs, which ended up in a home inspection to determined the best place to put the spa. Before Rick left that day he had handled everything from the electrician to the carpenters to reinforce our upper deck. All we can say is how pleased we are with the customer service and of course the spa. Top of the line. Thanks again Wind River Spa. For a job well done.

Vern & Sue

Sean D. Bergeman

05/07/2020 We couldn't be happier with our Wind River Spa. Being able to build the spa online and get pricing in advance was incredibly useful. We contacted Wind River with several questions before and after we placed our order, the people at Wind River were very responsive and answered all of our questions. They were able to deliver it to us in Colorado Springs in remarkable time. Since we have gotten it, everyday has been like a vacation in our backyard. Thank you so very much, we will recommend you over and over again.

Sean D. Bergeman

Jimmy, Beth, Logan and Malia Butterfield

4/17/2017 Hey Rick! We are excited that we chose Wind River and enjoy our fountain of youth every night! Keep doing what you do, it is a wonderful thing!

Jimmy, Beth, Logan and Malia Butterfield

Jim Dougan/Debra Gage

12/1/2014 Rick, The Vitalizer...one year later. I'm impressed! Everything your company has advertised regarding the merits and ease of operation of your hot tubs we've found to be true. Debra and I use our Vitalizer 2-3 times weekly for an hour at a time (sometimes longer). We're both active outdoors people...returning home to our Vitalizer after mountain biking, skiing, tennis, hiking, etc is always a treat. We both work and play hard; sitting in our tub with strong jets massaging tired muscles while enjoying a glass of wine is something we never tire of. It helps that the La PLata Mountains rise in the backdrop. As advertised, your set-up crew arrived at our home outside of Cortez on time. They efficiently went about their work setting up the tub while our electrician did his simple install. The crew stayed to answer our questions and demonstrate the tub's operation. The free delivery of a Colorado-made tub was one of the factors that clinched the deal when we were considering our options. The quality of the tub and the price could not be beat. We have only needed to change the water once in the past year. A teaspoon of shock after each soak has been the ONLY maintenance....simply amazing! No added chemicals, no chlorine smell....only clean, clear, therapeutic waters! Thanks, Rick. It has been a pleasure working with you and your staff.

Jim Dougan/Debra Gage

Zach, Cody

10/07/2020 This may be a long review, but I really wanted to detail our great experience with Wind River. After moving we decided a new hot tub was in order. Left a 20 year old Jacuzzi behind at the old house. First place we went was to a “tent sale”. That was an appropriate name since it was like a circus. Incredibly overpriced hot tubs and a salesman who was a “clown”. High pressure to the max. So, I began an online search. First thing that bothered me was a lack of online pricing except at the “big box” stores. And almost every unit at those places were out of stock and I REALLY had concerns about some freight truck just dropping a super heavy spa in the driveway and leaving. So, a company that would deliver the spa was important to me. I had heard of Wind River many times since I am a Colorado native. I always thought they would be way out of my price range due to their reputation. Surprise, surprise! The wife and I “built” a spa on their website and at the end there was the exact pricing. Affordable for our budget and way lower than at the “tent sale circus”. So, we placed the order and put down the refundable deposit. With everyone stuck at home there is a waiting line for spas. And a refundable deposit was obviously a win win situation. Wanting to see the spas in person we went to the showroom in Englewood a couple of weeks later. Glad we did since we found my wife is short and had trouble stepping into the spa we chose even with the stairs. We talked to the sales rep on the floor and downgraded to a smaller spa. Simple, easy and no argument even though the spa we changed into was much less expensive than the one we originally ordered. A couple of weeks spent pouring a concrete pad and having the electrical installed and we were ready and waiting for our delivery. I thought I would call to let them know we were ready in case they had any cancellations, and we were in luck. Rick Hallett, the owner, said just that morning he had received an email from a customer wishing to put off their delivery for three weeks. He went to the trouble of changing the production order so our spa could be built and delivered almost a month earlier than originally scheduled. It is definitely a good idea to call Wind River if you are prepared early, they just might be able to move up your delivery date. Had several email conversations with Rick before the delivery and he was always super responsive and answered all my questions. The delivery itself went incredibly smoothly. The delivery crew consisted of Rick’s son Zach (discovered this truly is a family business) and another young man named Cody. They were friendly, efficient and had the spa placed in no time. We began filling while my electrician, who was onsite for the delivery, hooked up the spa. Then Zach went through a really comprehensive explanation of the control panel and answered any questions we had as the spa went through its startup sequence and Cody assembled the cover lifter. I would highly recommend purchasing the cover lifter…the cover itself is extremely well made with really thick foam and isn’t a light piece of equipment to move around if you’re older like we are. The spa itself is fabulous as well as beautiful! The jets are super powerful compared to my old Jacuzzi. The seating areas are well designed and comfortable. We have used it every night since it was delivered, and the water is still crystal clear with just following the instructions of adding a teaspoon of the dy-chlor. To sum it all up you can’t go wrong buying a spa from Wind River. This has probably been the best experience we have ever had in purchasing a fairly large ticket item. Thanks Rick, Zach, Cody and the entire Wind River gang that made our spa possible

Zach, Cody

David Friedentag

4-11-09 Mr. Rick Hallet Wind River Spas Dear Rick, Once again your company and employees have exceeded my expectations. I bought my hot tub in December of 2004. I did extensive research and studied many hot tubs, spas and companies. Your company won my business not only because your sales staff because of the exceptional product you build here in Colorado. When I came into your office on Galapago Street, Justin Nickerson never tired to “sell” me a hot tub. He instead spent a leisurely 2 to 2.5 hours speaking with me about my needs, explaining to me my options, showing me your product line and sharing his personal expertise and insights with me about your products. I felt no pressure or desperation from Justin to sell me a tub. I left feeling like a valued visitor and potential customer. Once I decided to buy my hot tub the choice was easy. I felt confident that I had made the best choice possible. You personally came to my home to check out my potential placement, gave me suggestions and set up delivery of my new purchase. Since then I have been extremely happy with my purchase. I still use my tub three to four times a week. I find the maintenance and care trouble free. I have sent several friends to you to buy tubs but that is not why I am writing my letter today. I wanted to also tell you how pleased I am with my recent service call. I recently developed a small leek and was loosing water. When I called your office I again spoke to Justin who remembered my purchase and me. He took the time to look up my records, he explained my options, discussed what was covered by my warranty and scheduled my appointment. Justin assured me the problem would be fixed and that Tim would “Take good care of me”. Having spent hours waiting for Comcast and Qwest on service calls, I was expecting the worst. I had visions of expensive repairs, weeks to get my tub back in working order and hours waiting on a service man to show during the “window” of time given to me…my heart was sinking. On the day of my appointment Tim called to say he was on his way, showed up early and went right to work. He was confident and worked efficiently. He identified the problem and had it fixed in less than an hour. He cleaned up his workspace and gave me directions on when to fill my tub. My tub is again full and fully functioning but best of all your company covered the repairs with no hassle or efforts to extract additional dollars out of me, the consumer. I am so pleased that I have found a company with integrity and honesty. I love my tub and am very thankful for the way you run your business. Thanks a million you guys ROCK!!!!

David Friedentag

Jason

8/30/09 Rick, Just got out of the hot tub! Thank you for taking care of me once again and I wanted you to know that your crew did an excellent job on delivery. They answered all of my questions and I think the installation of the tub went very smoothly which is a credit to you and your staff. Matt installed the lights for the ice bucket and the tub looks very cool at night. I am planning on having my neighbors over soon for a Fall get together and I will be sure to recommend them to you if they are interested in a Hot Tub. Best of luck to you and I hope your business continues to keep growing in the future-you have a great product!

Jason

Bob and Sallie

9/2009 Rick, The delivery and installation went extremely well. Matt & Bob did an excellent job, the coordination with the electrician went smoothly, and Matt explained the operation and maintenance of the spa very thoroughly, and everything works perfectly. Thanks for all your help, and we are certainly glad we have a Wind River Spa!

Bob and Sallie

Dennis and Susan Cuff

8/7/10 Rick, We are enjoying the new hot tub every evening. It is exactly what we needed to soothe our aches and pains. We go to bed and sleep well after a good soak in the spa. Your crew was on time and quickly installed everything just the way we wanted it. Harold did an excellent job, too. Everybody was very helpful and gave us great instruction. We are very happy with our purchase and look forward to many years of enjoyment in our spa.

Dennis and Susan Cuff

Jack Hailey

4/5/11 Hey Rick, Just wanted to drop you a line to express how happy I am with my spa purchase. I began my search mid 2008, and Wind River Spas was my first stop. I really liked what I saw, but the spas were a little more than I was planning on spending, so I started looking around. Well, after seeing what was out there, and what other people were asking for much inferior spas, I decided to come back to Wind River. Man, am I glad I did. I'm going on three years now, and have had absolutely no trouble with the spa. I'm in it almost every night. I am not only in love with my spa, your customer service is second to none. In fact, I remember calling right after it was installed to ask about proper maintenance, you were the one that answered, and you spent a very long time with me on the phone explaining every aspect of care and maintenance. Not once did you sound impatient. I hung up the phone knowing I had chosen the right company. If the owner is willing to spend that kind of time with me, that impressed me. Since then, I have spoken to numerous people at Wind River and everyone shares your dedication to excellent customer service. And, speaking of maintenance, it has been ten times easier than I ever dreamed. Plain and simple, I'm convinced Wind River Spas has the absolute best product and customer service on the planet. I sing your praises ever night when I get in, and all my friends sing my praises when they get in. They all say it's by far the best spa they've ever been in. Thank you, Thank you, Thank you

Jack Hailey

Chuck and Bev Schmidt

4/7/11 To anyone who is thinking about purchasing a spa they most definitely should look at "windriver" spas. The construction and quality of the spas is the best I've seen. We looked at a lot of spas and the sales, service and installation was far better then anyone else. It was a enjoyable experience all the way not just in the sales room. We couldn't be happier with are purchase. Thanks for a great product.

Chuck and Bev Schmidt

Tim & Crosby Troha

6/8/11 Rick – Just a note of thanks, it’s been almost a year since we bought our tub and we love it. It stays super clean and just works right all the time. I wish every home product could be as easy.

Tim & Crosby Troha

Lance and Lou Wheeland

6/28/11 Hi Rick, Your delivery team did an excellent job today. They even put my fence back in place which was not part of the deal. They were not only on time--they were early. The electrician showed up as promised, and everything is working great. We are just headed off to bed after our first night soaking in our very own Windriver Spa. I love the fact that you are a local manufacturer and your customer service is beyond compare.We are looking forward to years of enjoyment. Thank you for your hard work, your customer service and your commitment to quality. It's really nice to have a "friend" in the Spa business.

Lance and Lou Wheeland

Clark E. Wasson

6/30/11 Rick: Just wanted to thank you and your people for everything you have done. We love our Wind River Spa and you made our Fathers Day one we will never forget. Our kids and grandkids loved it and to say Trish and I love it. Everyone associated with your organization has been wonderful to us and believe me we will pass this on to all our friends. Again, thanks to you and your people. Hope we don’t wear this Spa out in the first 6 months of ownership…….We are in it all the time.

Clark E. Wasson

Tony Perez

1/19/12 My experience with the Wind River family and all aspects of the spa purchasing process from beginning to current has been truly remarkable (including electrical work). The reason I don't say, "End" is because, as a first time spa owner, Wind River has continued to be available to me in answering ALL my questions without making me feel like there is such thing as a “stupid question”. Each step was a learning process for me and the Wind River team was very helpful. Whether it was Rick consulting on the needs/expectations of my spa purchase, Nelson managing all logistics, Kyle/Josh/R.J. completing site prep, installation/final setup and everyone being available for follow up on any needs I have, they have been there for me. Not only did they complete the spa portion for me but, with their relationship with Southwest Electrical Contractors (Harold), it made the electrical work seamless in completing the circle. Trust me, I’m sure I had the ever so famous “puff cloud” filled with questions marks above my head like Willy Coyote after running off the cliff, when Kyle explained maintenance/chemicals/cleaning but, he was very patient and went over everything in detail. Although there are many other much cheaper options nationwide, my confidence in the quality, craftsmanship and customer service of the Wind River family/product is second to none. I’m proud to say that I feel part of the Wind River family as a purchaser and have continued to brag to many friends/family about my phenomenal experience with the Wind River team. They are the undisputed spa experts and definition exceptional. They are truly only choice one should consider when looking to invest in a spa. And for that, I’m extremely thankful and appreciative to the Wind River family. Thank you Rick, Nelson, Kyle, Josh, R.J, Harold and Wind River…

Tony Perez

Don WeaverDon Weaver

3/15/13 I now own 2 Windriver spas. The first one was purchased in 2009 for my loft in downtown Denver. It is located on a new private rooftop deck in LoDo. Sitting in the tub there are great views of the city skyline as well as Coors Field one block away. I had such a great experience dealing with Rick and company at Windriver, I decided to replace my Cal-Spa at my place in Frisco in 2012. Again picking out a new tub was a pleasure and everyone made the delivery to the mountains extremely easy. They arranged the crane to put the tub on my new deck and the delivery personnel helped place the tub so the view would be enjoyable from all seats in the tub. After a few months the tub needed a couple items fixed. I called thinking it would take a couple weeks for a service tech to arrive. Windriver was at my place the next day and repaired the unit while I was skiing. Being a small business owner I deal with hundreds of different vendors. Unfortunately, most vendors do not understand customer service like Rick and Windriver. From the quality of the products to the great customer service, Windriver sets itself apart from the other spa manufacturers. I regularly recommend Windriver to anyone that is thinking about purchasing a hot tub. It is not surprising I have 2 friends with Windriver Spas.

Don Weaver

Tim Ditzler

6/25/13 Dear Rick We've now used the tub the past three nights — with great success and much enjoyment. The variety of jets on each of the seats has been fun to experiment with. But the biggest thing we've noticed is that we've slept well and awakened refreshed after a hot tub in the evening before going to bed. When you told me you hot tubbed every night, I doubted I would be doing the same, but now that I've experienced such great nights of sleep, I think I will be copying your habit!! I am also impressed with the many smart design elements of your hot tub; they are much better than anything we've experienced before. If you need a reference, we'd be happy to join the list of satisfied new users! With warm regards.

Tim Ditzler

Kelly Church

9/9/13 Wind River tubs are great! Rick and his team were easy to communicate with and all of our questions were answered promptly. We love our new spa and love that there is such minimal chemical use. We never have that icky chlorine feeling on our body when we get out of the tub and there is never that chemical smell that most spas have. As we worked through installing a spa in a small Denver yard, Rick was great to provide feedback and help coordinate and answer questions about the concrete and the electrical. The process was easy and I would highly recommend working with Wind River.

Kelly Church

Nancy Byers

11/25/13 Polite, professional, competent service and a competitive product made right here in Colorado – that’s why we bought a Wind River hot tub. Why did we wait so long?

Nancy Byers

Matt & Jenny Spampinato

12/2/13 Hi Rick, We love the hot tub! The installation - both electrical and the tub itself - went really great, and we were soaking in the tub on that very cold night last week! We love everything about it, especially the easy care and convenience of the operations. We absolutely love the tub! Thanks, and have a great Thanksgiving!

Matt & Jenny Spampinato

Cesqua Rasmussen

2/1/14 From the moment I found a chemical free, Colorado weather withstanding, Colorado born company, I knew I had found the best place to buy a spa. The referrals for electricity adjustments and trenching for such were great guys: affordable, professional, efficient! The men who delivered and set up my spa were no less! I would add helpful and informative to their list. The tub itself, has changed my life!!! I have a very physical job and being in the tub is my favorite part, and sometimes my favorite parts, of the day! And thanks for the rubber duckie 😉 I love the fact that I was able to customize the seats to all have different jets and even a seat with no jets. I use every one! I love my spa. Thank you.

Cesqua Rasmussen

Miles & Marilyn Silverman

4/10/2014 Our Wind River Hot Tub is by far the best hot tub we have ever been in. It is intelligently designed; from the ozone filter which requires no chemicals, to the wonderful placement of the jets, to the hand grips that really are helpful. The tub is truly a joyous experience as well as extremely therapeutic. All of the people at Wind River have been a pleasure to work with. They are knowledgeable, helpful and courteous. We highly recommend Wind River Spas to anyone that is looking to buy a hot tub. We can assure you that you cannot find a better hot tub or better people to work with. We are happy to speak to anyone about our experience with Wind River! Sincerely,

Miles & Marilyn Silverman

KC & Steve Yobst

5/12/14 We are very happy with the decision to purchase our second hot tub through Wind River Spas. Rick and his team are very knoweldgeable and helped us pick out a tub that worked very well for us. We liked that Wind River Spas is manufactured here in Colorado and have a great inventory to test out and choose from. They were very easy to work with and the delivery and set up of the tub was a very smooth process. With winter still hanging on, as of May 12, 2014, with several inches of snow falling, it's great to soak after shoveling and clearing snow off tree limbs. We absolutely love our new hot tub! Thank you Rick and Wind River Spas!

KC & Steve Yobst

Kalli & Dustin

1/22/2015 We purchased our first ever spa from Wind River after researching and visiting a variety of companies and brands. The team at Wind River Spas was patient, helpful and overall great to work with, and being a Colorado based company where all production and service is done locally made our decision easy. The team did an excellent job communicating with us and setting expectations regarding the spa selection, delivery and follow up. And the spa is awesome. Exactly what we ordered and incredibly comfortable and relaxing. We love relaxing in the chemical free environment, and would definitely purchase from Wind River again.

Kalli & Dustin

Steve Earley

12/14/2015 Rick, We have been loving the new spa! Thanks to you and your team for making it a pleasant experience. We originally purchased the spa that you just replaced back in 1993, when you were known as Spa Exchange.

Steve Earley

Ron Ruggiero

5/15/16 "We are thrilled with our Wind River Spa! We paid almost the same as a Costco hot tub...and we had a professional installation, better design and build quality, and it's made here in Colorado! You can't go wrong with Wind River Spas!"

Ron Ruggiero

Neil & Julie De Silva

5/31/2016 We had a wonderful experience with Wind River Spa during the purchase and installation of our Spa. Rick was very detailed, and extremely responsive to all our questions during the sales process. The Wind River crew who poured the concrete pad was timely, professional and very courteous. The Spa installation team went out of their way to prevent having to cut tree branches by climbing a tree and putting rope around branches to move the Spa in to the backyard. The spa is functioning nicely as expected with no issues. I would highly recommend Wind River Spa’s for anyone looking for a quality product and reliable service

Neil & Julie De Silva

Cam Vuksinich

08/31/2018 The experience with your crew couldn’t have been better. You have consistently exceeded expectations, and have set the bar so high with your customer service that I doubt that anyone will ever match the standard of excellence that you’ve achieved. 10++ We thank you and your team!

Cam Vuksinich

Steve and Carol Davis

09/01/2018 Hello Rick, We got our beautiful new hot tub yesterday! This is our second Wind River tub. We didn't look anywhere else because my husband appreciates how easy it is to service. We got the biggest one with lights and music so our adult kids will come home to play with us! I wanted to let you know how much we appreciated the service we got from your entire team. Zach was the first person we worked with at the showroom. He was so helpful and thorough. Who knew there are so many details to know about a hot tub?! Then Nick helped me finalize our decision on just the right tub. He was very patient with my indecision. These guys assured me the music thing was worth it, and easy to use. It's so cool! The delivery guys were great! Marcos, Stash and Zach (I may getting a name wrong.) worked with us to get the new tub set up just right. And they graciously worked with the guy buying our old tub. And one more thing for you. Your refund policy was really helpful. Most companies don't let you cancel up to the day before delivery on a custom product. Thankfully, we didn't have to use it, but it was down to the last day for us. We were arguing with our insurance company about payment. It all worked out, but I did have to keep assuring my husband that we'd only paid $50 and the order was cancelleable. Thank again for a terrific experience.

Steve and Carol Davis

Shelly and Chris Jones

10/29/2018 We are loving our new hot tub!!! You are all amazing at Wind River Spas!!! You made our decision easy with no buyers remorse! 🙂 Your staff is knowledgeable, kind and helpful. The guys that removed and delivered our spas were so helpful and gracious. I will certainly be recommending your company to anyone in the market for a new spa. My favorite part of working with you is that you never tried to up sale anything. You presented all the options and allowed us to choose the right spa for us and our budget. We are super happy with our choice….and we didn’t break the bank! Thank you again for all you did for us! Sincerely,

Shelly and Chris Jones

Happy Customer from Denver

06/12/2019 “Windriver Spas is a top notch outfit, providing an easy buying experience, excellent customer service and a smooth installation. We are enjoying our new hot tub and will be customers for life. We highly recommend this company to anyone looking to get a quality product form a local company."

Happy Customer from Denver

Hope Ketnor

10/02/2019 WOW!...This hot tub is so fabulous and mostly for reasons I never thought of – family time. Since it was installed we have been out there, as a family, every night before bed. Great discussions with the kids (ages 9 and 12)! It slows us all down, relaxes us, and we simply connect and have great down time, together. Thank you Wind River!

Hope Ketnor

Shamus M

10/14/2019 Rick and his team at Wind River Spas were phenomenal to work with from start to finish. Not only were they incredibly knowledgeable, they know their value and we now do too! Very happy with the product & customer service.

Shamus M

Sincerely, Matt Harutun

1/29/2020 Rick, Thank you for the wonderful hot tub! Attached is a photo of it surrounded by the pergola we built and the newly hung bistro lights. We couldn't be more excited. The purchasing experience was fantastic and the delivery was seamless. Keep up the great work!

Sincerely, Matt Harutun

Andy Rodgers

2/01/2020 We love the new spa and working with you and your team has always been a great experience. Our first Wind River Spa lasted 14 years, it wasn't pretty towards the end but still ran great. I’ve attached a picture for your site.

Andy Rodgers

The Berry Family

03/25/2020 We are so thankful that we were able to scramble and successfully get our install completed last month. Thanks to Wind River Spas our “Stay at Home” order will be much less stressful! We’ve used the spa everyday since it was installed (30+) and absolutely love it! I think our 4 year old asks to use it the most! Even prior to the stay at home order, our spa had become a tranquil space to reconnect with each other. Thank you so much for helping us get our spa in such a timely manner. The quality of the spa is better than we expected and love the addition of the audio. Your installation crew was fantastic! The hot tub was a perfect fit, just barely! Tyson was reasonable and efficient and definitely worth recommending to others. We look forward to adding a 2nd spa to our home on the mountains. We’re hoping this summer. Best regards,

The Berry Family

Vicki Manton

09/10/2020 I want to let you know how impressed I am with the product you make and the amazing service I had from Tim. I love having my spa especially during Covid. Since I cant vacation in Puerto Vallarta I've nicknamed my spa " Playa Vallarta” ! Thanks for another year of great relaxing!

Vicki Manton

Carole Jennings

11/14/2020 I wanted to take a quick minute to share my experience with the hot tub delivery team and electrician Wind River recommended. The spa delivery team was absolutely amazing as they had the tub placed and assembled within 45 minutes. They were very courteous, conscious about cleaning up the area after installation, and very thorough to ensure we understood everything about the tub. Highest praise for your team as we were very impressed. Second, Tyson, the electrician, did a fabulous job in navigating difficult walls inside our home to hook up the electrical. He spent almost five hours ensuring everything was correctly hooked up and the tub was in working order. Again, I am so impressed with Tyson's professional approach to his work and commitment to the customer. Rick, thank you! The entire experience was efficient and on point. Kudos to your leadership and your team's professional approach. Kind Regards,

Carole Jennings

Mike and Lori McCoy

01/04/2021 Let me start by saying that from start to finish, our experience at Wind River has been nothing short of exceptional. From the day we walked into your showroom, we have had nothing but a positive experience with you and your staff. You answered all of our questions and definitely over-delivered. We absolutely love our new hot tub. The design and ergonomics are outstanding. The fact that there are basically no chemicals involved was a huge plus and a major factor in our purchase. Being locally owned and operated was important as well. But in the end, it’s about the product and your product is head and shoulders above the competition. Being able to have a semi-custom design where we can pick our own options such as model, jet packages, lighting packages etc. was also a major value add over other “pre-packages” brands. And even with all of the difficulties businesses are experiencing during this pandemic, your crew delivered on exactly the target date. We had our hot tub the day before New Year’s Eve and rung in the new year in style. All the little things like the “being born” video just added to our enjoyment and buying experience. Thank you. We are now customers for life.

Mike and Lori McCoy

Liv Haugen

01/16/2021 I just wanted to let you know that we are in love with our spa! Thank you so much for helping me through all my questions and concerns. Your install team was really great and very professional. Your referred electrician was great to work with too. We have spent a LOT of time in the tub and I am just so happy! It is easy to maintain and it is very clear you put a lot of thought into the design. I couldn’t be happier!

Liv Haugen

Bob Golden

01/21/2021 My wife and I did out research for our first spa purchase and decided to check out Wind River Spas. Zach met us as we walked in and provided us a very clear and straightforward explanation of the design and manufacturing method used by Wind River Spas including the uniqueness of their spas as compared to other manufactures in the industry. Zach was so very professional and never spoke disparagingly about the competition which we appreciated. We ordered the spa on the spot and found every step of the process to be efficient, simple and professional with continual communication from Rick and his team. The spa was delivered last week and once again a pleasurable experience. We are enjoying our spa on a daily basis! Needless to say, my wife and I are extremely happy with our spa and the experience with Wind River Spas. Don’t even bother going anywhere else – they are the only place to go.

Bob Golden

Dwayne and Melody

1/16/17 Rick, We love our spa. I just want to say that we are impressed again by Wind River Spas. 12 years ago we purchased a spa and we were very impressed with the customer service at that time. Here we are 12 years later... I am even more impressed this time because some companies can get it right once. Only a few can do it right consistently. I have recommended Wind River several times and everyone that purchased a spa was as happy as we are. Thanks for building and delivering the best spa in Colorado.

Dwayne and Melody

Jim Burt

4/17/15 Hi Rick, I did want to take a moment to commend you on the delivery crew. They were both very professional, helpful and efficient in the delivery of the spa. Bobby took the time to go over the basics of the spa with me, and I would give both of them very high marks. I know how difficult it is to higher dedicated professional people to do the job you need to have completed, as I too find struggle to find competent employees and then keep them. Please pass along my satisfaction to the crew and let them know how much I appreciate all they did in delivering our new spa. BTW, I am also very pleased with the appearance of the “reconditioned spa”. It looks completely new, and it is difficult to convince anyone looking at it that the unit is not new. Good job Wind River Spas, I can give you very high marks all the way around.

Jim Burt

Randy and Mary Hensley

4/22/2014 Rick, We are loving our hot tub and have been in it almost every morning and evening. Everything from our visit to your showroom to the installation has been great. We were so impressed with Tyler's knowledge when we came in and we love the fact that we don't have to put a bunch of chemicals in the tub. Your personal contact to see if we had any questions before and after the install was very much appreciated and a nice personal touch. We are looking forward to many years of relaxation. Best Regards,

Randy and Mary Hensley
Englewood, CO

Thanks, Paige Kruse

11/1/2015 I am thoroughly enjoying my new hot tub. It is what I look forward to on the drive home from work. Your staff was wonderful, from sales to installation. Your having an electrician available was especially convenient. You had everything set up to make the process effortless on my part. Thank you! I really am happy with everything. Can’t wait for the first snow!

Thanks, Paige Kruse

Luke & Adriana Wieczorek

3/31/2014 Rick, We could not be more pleased with our new hot tub! Soaking this past winter on cold nights under the snow fall was exactly what we dreamed of when we purchased it, and coming out of it feeling clean (but not like we just sat in a soup of chemicals – unlike the mountain condo we stayed at for a ski trip – gosh we’re spoiled now J Thanks again!

Luke & Adriana Wieczorek

Gene Maine

4/17/2015 I’m an engineer, so it goes without saying I’m a little OCD and tend to do a lot of research before purchasing any major items (to the annoyance of my family). Wind River Spas are by far the best match for what I was looking for in the tub. And this is my second one. I communicated directly with the owner who was extremely responsive. We were able to agree on the features, the price and the delivery and the installers went above and beyond the call of duty hauling the tub into my basement through the window well. Cannot recommend these guys enough and will definitely do business with them again.

Gene Maine

Peter & Elizabeth Cousins

7/23/2015 Hi Rick, Thank you for the information! Everything has been working great! I got the deck all put back together and it fits the spot perfect. Your recommendation for where it should go and how to orient it was spot on!! The kids have put it to use everyday since install, sleep over with friends, after swim practice, and just hanging out all seem to be good times for them to get wet! Thanks for all your help.

Peter & Elizabeth Cousins
Erie, CO

Greg & Tina Wetzbarger

5/13/2018 Rick your crew was outstanding!!! We went with Wind River because of your exceptional reviews and Customer Service, you exceeded our expectations 10 fold. From Kevin staying a little after closing on a Friday afternoon, to Ray, Zach, and the big fella with dread locks and the helper they brought along.....5-Star. You should be very proud of the guys representing you in the face of the Customer. As Colorado Natives, we could not be happier with the choice we made choosing an OUTSTANDING Colorado company. Kudos on another VERY SATISFIED CUSTOMER!

Greg & Tina Wetzbarger

Christopher Johnson

5/28/2014 Our experience working with Wind River was great. Professional, smooth, and overall fun.

Christopher Johnson

Jim & Carol Hunsaker

10/3/2014 “My wife and I just moved into a new home and one of the first things we did was to contact Rick Hallet at Wind River Spas about getting a new Wind River spa. We had purchased two spas from Wind River previously (one was smashed by a very large tree falling on it or it would have been fine for years to come). We “had” to leave the spa for the purchaser of our previous residence and so getting a new one was a very high priority for us. We had a rather unique setting that we wanted to use and Rick came to visit and advise us on doing that. He determined what we needed to do and we selected our spa. From custom order to installation took only a couple of weeks. The team that arrived with the spa got right to work and the installation was very quick and smooth – though it took some hard work on the team’s part to put the tub in our “perfect spot” – a natural rock flat area with a concrete pad on the edge of our “cliff”. I was surprised to find that the new one was even better than the one we had before. The jets had been updated and are much easier to adjust and turn on and off, the control panel has some really nifty LED lighting, the sound deadening works even better, and the fit and finish are exact. We have been using the spa every day and all is as it should be. We may never need another spa but we will always feel confident that we can rely on Rick Hallet and Wind River for our supplies, advice, and continued good will. I checked out spas all over the country before selecting Wind River and I don’t think there is a better spa out there and I am just as sure that there is no better customer service!”

Jim & Carol Hunsaker

Dave and Teri Bruce

12/15/2014 Our 2011 hot tub was damaged in a house fire this past January and because we enjoyed the first tub so much, there was no question in our mind about wanting to replace it with another from Wind River Spas. We have been very satisfied with the service and product quality - buying from a Denver-based company that services what it sells is important to us. Living in the foothills, we thoroughly enjoy a good soak overlooking the Front Range! Thanks,

Dave and Teri Bruce

John Prymak

12/19/2015 Hi Rick, All is well with the tub. Very pleased with the product and your whole team ... from the sales staff, delivery crew and service team. Certainly will recommend Wind River to everyone. Thanks again !

John Prymak

Eddie Mize and Heather Hairgrove

6/27/2017 Hi Rick! I wanted to tell you about our experience with Wind River from our initial call through delivery and set up today. Justin came out initially and was so helpful and walked me though all the options and a thorough description of the process, the tubs, the options, and what to expect. He was very friendly and made me feel right at ease and well informed. Kyle and Mike delivered our spa today. They were fantastic! The old spa had to be removed through an obstacle course around the house and the new one brought in the same way. They were amazing to get it through there so deftly. They set it up in a tremendous thunderstorm and were so helpful and friendly. Kyle explained everything and again I felt well informed and at ease. It did not work right away so they called the service manager and he came right up and diagnosed the issue (it was our faulty wiring where the old electrician messed up the wiring in the breaker box). He was great too and explained it and showed me everything and fixed the issue (I can not recall his name but what a great customer service person). The hot tub looks great and the team were wonderful! I will be telling everyone I know about this awesome experience! This surpassed our high expectations based on the stories from our friends that have used Wind River before. Thanks so much to the whole team!

Eddie Mize and Heather Hairgrove

John & Ginger Kennedy

8/16/2017 Dear Wind River Team, Our daughter, sons and grandsons twisted our arms until we agreed to check into having a hot tub installed, several days of on-line window shopping and a few trips to local spa dealers did not make us hot tub owners. One stop at Wind River Spas and one hour with Tyler was all that it took for us to make our decision. By the way it has been one of our best decisions, next to, moving to Evergreen Co. From the initial site visit, area prep (by yours truly), pouring of the pad, final install, which required crane to get the tub close to the pad, we were soaking in the tub in less than 30 days. Everyone is happy! The Wind River team has been absolutely great to work with on all fronts, sales, service and management support. Best decision by far to purchase from the manufacturer, take their tour and rest / soak assured.

John & Ginger Kennedy

Kim and Christina

11/4/2017 Our Wind River Spa is as amazing as it looks. The quality of the spa and the service that we’ve experienced are as stellar as our views, and we could not be happier with our investment and our choice of spa companies. From the folks that helped us choose the best model for our setting, to the super-strong and friendly guys that delivered and set it up, to the follow-up support we’ve received, the team at Wind River Spas is truly outstanding.Thank you all for surpassing our expectations.

Kim and Christina
Evergreen, CO

Brad Borgman

12/08/2018 We love it! Impressed with the blue tooth speakers and the control panel interface ease of use. The guys were also great! Thanks for all your help. Its fantastic!

Brad Borgman

Dan Szmyd

10/25/2019 This is our second Wind River Spa. The first one was purchased 13 years ago so decided it was as time for an upgrade. After doing the research & price shopping again I determined that Wind River was the best tub comparing the quality & features of all the others out there. Rick & his team deliver a quality product backed by superior customer service. The delivery team is top notch. They do an amazing job getting the tub safely through some tight spaces into its well placed spot. Rick came up with the deck design configuration for it after his sight visit when we purchased our first spa. I still start every morning sitting in the Adirondack seat of the spa looking out into the mountain side. This morning the electric was out for two hours with over a foot of snow sitting on the cover of the tub. When the electricity came back on, I immediately went out to check the temperature of the tub. It was 102-right where I had it set. The improvements made in the last 13 years including the amazing insulating quality are well noted.

Dan Szmyd
Evergreen, CO

Matt Kessler

1/15/2018 Our house in the mountains is on well water, and even with prefiltering the water to fill up the tub, it had come in quite murky. I let the filtering system and ozonator run for 36 hours, and when I came back the water was crystal clear. I would recommend Wind River Spas to anyone with well water that needs significant filtering before hot tubbing.

Matt Kessler

Scott & Gail Applekamp

8/10/2015 Rick, Victor, Nick, & John just left and I wanted to let you know that they were extremely professional and handled our hot tub with skill and care that I'm sure will result in years of happy use and no nicks, dents, or chips, that I'm sure you've experienced on installation at one time or another over the years. They really exhibited "teamwork" when rolling the tub on the cart up and around the path and again when lowering and positioning the tub for it's spot. Victor really communicated well throughout the installation and all 3 showed interest in what Gail and I thought as far as how it finally sat on the pad and any questions regarding installation. They called like you said they would, they called a second time getting on hwy 24 giving us time to have the electrician arrive at a perfect time, and they did a great job moving and installing the tub. Thanks for a great experience in evaluating, selecting, and receiving our spa. From the resources you have on your website, the people in the showroom, and the delivery crew you did a great job! Thank you,

Scott & Gail Applekamp

Jason Bennett

Rick, I Just wanted to say Thank You for a great buying experience, it was so refreshing dealing with quality sales people, service techs and an owner who takes the time to check in on his clients. We have been loving the spa and as you promised everything was installed according to schedule. I would be more than happy to recommend Wind River Spas to my friends and family. You have a built a quality product and exceeded my expectations, thanks again.

Jason Bennett

Todd & Jo Douglas

Rick, The hot tub is intuitively designed so no questions on use thus far. It is also by far the healthiest feeling, smelling water we have experienced in a hot tub due in large part to the ozonation process rather than chlorine purification. We are in medicine and therefore can doctor recommend your units as more optimally therapeutic than other tubs, even ones that have after market ozonators.

Todd & Jo Douglas

Matthew & Patricia Stanek

Dear Wind River Spas, I am just dropping this note to thank you for the great spa that we selected. Your service has been outstanding from the sales room where we met Rick (the owner) to the delivery crew who did an unbelievable good job wheeling the hot tub down my rock walkway and setting it up on the patio. We have been enjoying the spa for 2 months and love it! Thanks again for the outstanding service and product, Matthew & Patricia Stanek Sedalia, CO

Matthew & Patricia Stanek

Bob K

Wind River Spas proves there is still a business that delivers a great product and where customer service drives its action. I would give them 5 stars for their product and customer service. Tub damage was noticed shortly after installation. One phone call and a couple of pictures later, Wind River said it would send a new tub, without me even saying a word. There was no push back. Wind River accepted full responsibility, apologized for the issue and put me in the front of the line for building a new custom tub to replace the damaged one. They did everything to remove the old one, and replaced it with the new one. I just added water and turned it on. Right from the initial install, there was excellent communication from delivery reminders to reaching out on day of delivery (which was on time). There was also follow up communication, making sure everything was to my satisfaction during deliver/install and to answer any questions relating to use and operation. This continued for the reinstall as well. The tub itself (Steamboat model) is great, it has been easy to use and maintain. The jets are well placed with good options and strong streams of water/air for hydrotherapy. Control console is easy to understand and use, and the lighting options provide great functionality. I would highly recommend Wind River Spas for its great product, excellent customer support, and willingness to honor its promises and guarantees.

Bob K
Fraser Colorado

Mrs and Mr Leach

9/7/2016 My husband and I did lots and lots of research before buying our first hot tub and decided (based on the excellent design features and recommendations from others) that the local Colorado made Wind River Spas hot tub was the choice for us. Not only did people we talk to rave about the product, they also couldn't say enough about how good the customer service was. In addition, Wind river Spas hot tubs are specifically designed for the Colorado climate and are built locally in Colorado. We can also attest that the product, warranty and customer service is excellent. We've owned our original hot tub for over 6 years and still absolutely love it. It is still going strong and operating smoothly. We've only experienced one problem with the tub which was immediately and seamlessly fixed under the warranty. The wind river spas hot tubs are designed so they can easily be serviced and repaired if needed unlike most hot tub designs. Also you can extend the warranty for a modest price so your investment is protected for life if you wanted. This also shows the confidence and pride Wind River Spas has in their products. No other hot tub brand provides such an option or has as good a warranty based on our research. As a result we just bought a second Wind River hot tub for a vacation home. With Rick's guidance, we changed the jet configuration somewhat which is another applaudable feature of this product. To sum it up, we strongly recommend wind river hot tubs to anyone in the hot tub market! Thank you Rick and your team at Wind River Spas for always taking care of us so well and for providing such excellent products and customer service. We will be loyal to you and your brand forever because you are simply the best!

Mrs and Mr Leach

Matt Leach

02/24/2020 Rick We certainly have been enjoying the Spa, no questions thus far. Thank you for the outstanding customer service and the great product. I will gladly recommend your company to anyone that I know who may be in the market for a new spa. I have half a dozen Spa stores within a mile of my house, I'm glad I drove the 60 miles to do business with you.

Matt Leach

Charles D. Gallagher

Hello Justin, This letter is a follow up to our hot tub purchase from the Spa Exchange. We have had it filled with water for (10) days now. I am so happy with the quality and design of our Wind River Spa I wanted to write a few words of appreciation. What prompted me to purchase a Wind River Spa was the way it was constructed which I was able to evaluate in your showroom as there was a spa with a cutaway on display. The insulated panels, the insulation type on the underside of the shell, the material used for the bottom surface, the shell and the plumbing all looked of good quality and assembled with care. The control panel, which controls the entire operation of the hot tub, was very straightforward to wire. In short, I like the design and assembly of the Wind River Spas. I filled our tub on Thursday December 23rd, the temperature at our house was 8 degrees Fahrenheit. At 10:00 pm the tub was at 102 degrees, the temperature I had set. Using the hot tub at this temperature I would of expected tot see a drop in the water temperature due to the ambient air temperature. The hot tub maintained 102 degrees in a surrounding air temperature close to 0 degrees. With that said, the heater is designed for Colorado conditions. Lastly, it is obvious that there has been some thought put into the design (size and efficiency) of the pump and jet systems as the flow rate and pressure from these systems is optimized and pleasing to be in. I have and will continue to recommend to people considering a hot tub purchase to go to your showroom and check out your spas. The Turnkey Concept of a hot tub purchase that you guys use is the way to go. When I say this, I am referring to the initial sale, the site visit you guys do, the delivery and startup, the laminated maintenance and reference sheets provide at delivery, and lastly the follow up, all of which were done. When people buy a hot tub, many don't think through to the startup, you guys have this covered and this is a very useful service. Your selection of spas and accessories is very complete. You guys do a good job.

Charles D. Gallagher

Sandy and Cliff McRae

Thanks so much to Nathan and his amazing crew. Because a crane could not be used to install our spa, they had to slide it down the hill on to a lower deck, across the lower deck, up a flight of stairs onto the upper deck and then set it on a platform below the level of the deck. They did all this in snow! Before that, they had to remove our old hot tub through the same route. Nathan proved that he was the man who could figure out how to make it work. Again, thanks to Nathan and his crew for their very hard work under difficult conditions. I think they could install a spa just about anywhere! We absolutely love this spa and highly recommend Wind River.

Sandy and Cliff McRae

Jeff & Charlotte Cosgrove

5/2/09 Hi Rick: It is 10:30 on Wednesday night and we just enjoyed the inaugural hour in our wonderful new Journey Wind River Spa! Our thanks to Nelson for initially helping us find what would fit our needs. Our thanks to you for taking the time to come out and solve the issues we had and our thanks to Bob, Josh and Jeff, your great crew, who did a fantastic installation job! We are convinced we will enjoy our new spa for many years to come and thank all of you for making this possible. Please keep in touch and feel free to use us as a reference for future customers.

Jeff & Charlotte Cosgrove

Brittany Allomong & Erik Gasner

2/23/13 We were excited to work with Wind River Spas for our second hot tub. Our previous tub from them went for almost twenty years! Our new one far exceeded our expectations in every way. The technology has come far and makes for a wonderful product when applied to these great tubs. We had an excellent customer service from start to finish with installation. Thanks to all who helped at Wind River Spas.

Brittany Allomong & Erik Gasner

Lisa & Michael Carr

11/13/13 Hi Rick, I wanted to send a note and photo to let you know how much we love our Wind River Spa. We have used it 5-6 days a week for almost 3 months now and are very happy with it! We have the Sierra model but added a few extra jets, which is one thing we absolutely loved - the ability to customize this to our specific needs. As an avid runner and hiker, the calve jets that we added are some of my personal favorites. It's been so nice to spend family time from our spa - my kids love the light and waterfall, and of course practicing cannonballs and underwater flips! We have had a few guests comment that it is the nicest hot tub they have ever been in. We will recommend Wind River without hesitation. Thank you for being such a great company - great product and great customer service.

Lisa & Michael Carr

Kit Mitchell

4/3/2014 Wind River Spas has been the go-to choice for our spa needs since my wife and I made our first spa purchase nearly 20 years ago. Rick and his staff are knowledgeable and attentive to their customer’s interests and have always worked with us to find the best product to match our lifestyle and budget. All of our Wind River Spas have been simple to operate, easy to maintain and durably withstand the outdoor rigors presented by our Colorado foothills climate.

Kit Mitchell

Andrea and Karl Decker

6/12/2015 I am a returning Wind River Spa owner and extremely happy with the service during sales, delightful delivery crew, and best spa experience overall. My husband is a first time owner and has enjoyed the no chemical odor and the flexibility of the jets and seat accommodations. We look forward to our tub time every day!

Andrea and Karl Decker

Bre Lipinski

7/1/2015 Rick, I wanted to tell you that your installation team (Bobby, Ray and Nick) did an excellent job! They had to remove a heavy, old Marquis spa from our deck and the workload didn't phase them. We were relieved that we didn't have to hire a crane to do the job. They set up our new Vitalizer in a timely manner and explained all the details of operation. They were all courteous, hard working, and efficient! We really appreciated all of their efforts in installing our new spa. We have really been enjoying our new hot tub. I love the color combinations of the Tuscan Sun interior and Teak skirt. I was also glad I could pick the color of my cover. I chose the tan because it would show less dirt/pollen than a darker color. We ended up buying a floor model because it was the perfect size I had been looking for, not too big and not too small and was the color that I would have selected if I had one ordered one. We are so pleased with your company and our new Wind River Spa.

Bre Lipinski

Brian and Sandy Beatty

1/22/16 We absolutely love our Wind River spa. We are very impressed with the quality of the workmanship and most importantly that it is a Colorado company and built to withstand the winter cold. We were very impressed with Tyler at the showroom and also liked the fact that he made a home visit to check out all of the details of the delivery and placement of our spa. Rick continued to reach out to us after we placed the order to see if we had any questions prior to the delivery of our spa as well as following up after delivery. We required electrical work for our installation and Wind River coordinated to have Harold, the electrician, be here when the spa was delivered. Having a combined delivery team and electrician made for a seamless, easy installation of our spa. The Wind River delivery and installation team were very professional and friendly and they have worked frequently with Harold. It is a great experience when the electrician (not a Wind River employee) knows the delivery team and the product so well. We would recommend Wind River spa to anyone.

Brian and Sandy Beatty

Jeff & Lisa Chevalier

09/10/2018 We purchased the original tub in 2004 and were so happy with its performance that we purchased another Wind River. Nick and the install team were great - you have a first class team.

Jeff & Lisa Chevalier

Melissa Menter

Testimonials08/16/2018 Rick, I cannot overstate how delighted we have been with everything related to this spa purchase. Every single employee we have met was as professional as they come - polite, thoughtful, practical, and exceedingly helpful. We had a couple of snags getting delivery coordinated with our landscaping company and your team was on top of everything, constantly checking in to make sure our needs were being met. And the tub itself is perfect in every way. The thoughtful design and simple maintenance give us comfort knowing that everyone from our 80+ year-old parents to our teenage children can all safely and properly use the spa. We have been enjoying it almost every day! We almost didn’t stop by your showroom because we assumed that, based on the outstanding testimonials and quality marketing, your spas would be outside of our price range. We were thrilled to find that your prices were very competitive for a superior product. We are recommending you to everyone we know. Congratulations on your outstanding business and THANK YOU!

Melissa Menter
Greenwood Villiage

Randy and Brenda Schuute

12/31/2013 Hi Rick, The hot tub is terrific. We have really enjoyed it. The installation crew did a great job. Here is a photo of my daughter, son in law and grandson warming up after playing in the snow. They are from Florida! Thanks for the follow up.

Randy and Brenda Schuute

Dan Deasy

02/24/2014 Rick: I really appreciate you reaching out to us. I am thrilled my buddy many years ago told me about you folks and I never forgot the name Wind River. Now we're ready to make this awesome purchase. You ought to know that before I left my home with Laura, I told her we were not buying at the first place we stopped. We started with you folks because of the old buddy of mine. We made that drive down Santa Fe Drive to your place and I was so impressed, the decision was easy. That is a testament to your product, your staff, and the feel we had. The great thing is a neighbor stopped by today who is in the same market -- I told him my story and sent him your way. I'm sure he'll make a visit soon! And by the way, Tyler was fantastic. Patient and informative. A salesman? Yes. But it's easy to sell a good product!! And he represents you folks very, very well.

Dan Deasy

Dan Deasy

4/1/2014 Hi Rick: We are ELATED! The delivery could not have gone more smoothly. I received a call about 20 minutes before the guys were to arrive and they were right on time. Courteous and professional was the crew, and I made sure to give them a tip that was easily going to over lunch for their hard work. I received a nice talk on the operation of the spa, which I really appreciated. The electrician, Shane LaGrange, was fantastic. He was professional and personable. Now I realize that he is not an employee of yours, but I can tell you he is worth using in every job you have! I am a lawyer by trade Rick. I deal with customer service every single day and I can tell you I am not so sure I have EVER encountered a more professional outfit than yours. If you ever need a guy who teaches trial lawyers across the county how to speak in public to sing your company's praises, just say the word. Thank you so much!

Dan Deasy (and happy wife Laura)

The Shrader Family in Highlands Ranch

09/12/2016 Hey Rick! We absolutely love our new spa! We use it every single day (multiple times a day on most days) and couldn't be happier. Had our family over for a spa party and they all loved it as well. We comfortably put 7 people in our Telluride spa. Love getting in at night and gazing at the stars. Thanks to you and your great team!

Gabe

Steve Howard

12/13/2016 Rick, we love our new Wind River spa. the entire experience was fantastic. We very much appreciate the fact our new spa was manufactured in Colorado to meet the demands of the Colorado climate. The Wind River warranty speaks to the quality and craftsmanship you and your team put into your product. I highly recommend your company to anyone who is in the market for a new spa.

Steve Howard

Dave & Melonie

4/17/2021 Hi Rick, Love the new tub. The raw wood exterior is awesome. Glad we did that. It's a unique touch that so far everyone has admired. Still smells like fresh cut lumber 5mo later. We're dialed in now and it's exactly what we hoped. Another WR winner!! So, Thanks!

Dave & Melonie

Mark Nicastle

Testimonials6/7/2018 Rick, I wanted to drop you a quick line and say thanks for the great service and product. I did a lot of research as to where I wanted to buy our next spa. Your company was the stand out winner for many reasons. That research got me in your doors. After I came in a few months ago, I was greeted by a great sales group solidifying that I made the correct choice in choosing Wind River. You should know I made more than one trip to the store before deciding to purchase, I had conversations with more than one sales person. Each sales employee was the same...a great representative of your product and organization. My wife and I love our spa and our experience with your company. I've told a few people I work with about our experience and will tell many more in the future. Thanks Much

Mark Nicastle

Sandy Sandoval and Tom Harrell

Rick, Here are a couple of pictures. One is of the crane bringing our new spa over our house and the other is of the spa sitting on our back deck in the snow! Looks out over the beautiful mountains up here at 9500 feet in altitude. Your delivery crew was so nice and they were very informative. When the control panel went out this past week after a 10 hour planned power outage, Tom replaced it in a timely manner. We truly love our new Wind River Spa. It has felt like we have gone from an old VW to a new Mercedes! Kudos to your whole company for tremendous customer service. As a native Coloradoan, I am so impressed that the unit is made in Colorado and even has Croc headrests! Thank you again,

Sandy Sandoval and Tom Harrell

Graham K

Went shopping for a new spa after my old one needed an expensive repair again. Initial research was done on the web (and yelp) - we needed a 2 person spa and do not like the "lounger" design that most spas in this category have. I found what looked like an optimal design on their web page in the "The Mesa" which they advertise as a 4-5 person spa but fits in basically the same footprint as our previous 2 person lounger. Also, I *really* like the fact that replacement parts can be ordered on their website. My previous spa was a total hassle to get parts for. So anyway - next step was to visit the showroom. Ugh. Here comes the hard sale, right? Wrong. Tyler was nothing but helpful, no pressure, and very well informed about his products (and the industry). I decided to purchase the spa after seeing it there in person - it certainly looked like the type of design we were after - no precast "lounger", more room to move around, and very deep compared to our current 2 person spa. Tyler visited our site (west of Idaho Springs, not a place that Denver dealers generally consider "local") to make sure that the delivery could be done without a crane, and it could be. The installation crew was OUTSTANDING! They were careful, deliberate, worked extremely well as a team, and they got our old tub out and the new one in without a single hitch - and it wasn't an installation that I would consider "easy", these guys worked very hard, but they were having a good time. Also, they knew the product inside and out (quite literally), helped with electrical hookup where they could, explained all the features (all of the members of the team on the same message), and made sure everything was A-OK before leaving with nothing on our site left over but the new tub, no empty boxes, no paper, no plastic, nothing from the old tub left over - completely clean. 6 hours later that puppy was hot and I am extremely happy with our purchasing decision. Despite only being about 3 inches wider and 4 inches longer than our old 2 person tub, this thing feels 3 times as large because of the design of the shell. Time will be the ultimate proof point, but so far - I am very impressed with this company, their people, and their product. If you live in the Denver area and are looking for a spa, put this place on your list of dealers to visit for sure.

Graham K

Curt and Jill Workman

We are SO happy with our new hot tub!! Thanks to Tyler for his wonderful help and patience in helping us decide what was best to fit our needs (and wants). All of our questions were answered and everything was explained in detail. Thanks also to Victor and Nick for the excellent installation service. We are very happy with Wind River Spas!

Curt and Jill Workman

Jeff Mosgrove

Our spa is working swimmingly.  Thank you for checking in. And thank you for delivering such a great product. Your crew were all great too.

Jeff Mosgrove

Tom Miller

Our New Wind River Spa was delivered on the original date we were promised, by three of your set up crew members. Everything was hassle free including removal of our old spa. We've had it for ten days and have used it every day. Oh ya, your employees were all very friendly and answered our questions. Thanks,

Tom Miller

Mike & Susan, McNevin

We absolutely love our new Wind River hot tub. The delivery went flawless, and your crew moved the old tub to a spot on the upper patio where it will be easiest to show it to sell it. Your delivery guys were great. Nice, polite, young men who truly know how to work as a team. Tyson Schaetzle, your recommended electrician, came about the same time as the tub, and did an amazing job of running the power to the new tub. He was in and out in very little time. Thank you again for everything.

Mike & Susan, McNevin

David and Kori

My Wife and I have been discussing purchasing a Spa for the past number of years and decided this was the year we were going to invest. I spent a good amount of time investigating different manufacturers of spas as well as talking with owners of spas for recommendations. One common theme of my investigation was the problems many of the owners experienced with their spas. From breaking down to not heating properly, etc. Additionally, in talking with some of Spa Stores, I felt like I was buying a used car, not sure what I was getting. So, using good old common sense and logic, we decided to go with Wind River Spas. We were looking for value and longevity in our spa purchase and Wind River made the most sense. Their Sales Staff was friendly, knowledge, and most importantly, not pushy. They stayed in constant contact with us, even after installation, (which was easy). Highly recommend Wind River to anyone who is serious about purchasing a spa and want it to last. I love the Slogan "Made in Colorado for Colorado" This alone speaks volumes on their product. Sincerely,

David and Kori

Robert Williams

I have owned a Wind River Spa for about three months and I love it. Every aspect of the purchase and ownership of the spa has been great. The staff at Wind River are all very courteous and knowledgeable about their products. Having owned a spa in the past I had a lot of questions and each employee I talked to was patient and gave me clear and informative answers. The crew delivering the spa was terrific. They were very careful setting the spa up and they spent time showing me the features of the spa and being sure that I understood everything from properly filling the spa through the initial use of the spa. I had one minor issue with the spa shortly after I got it, I called Wind River and told them about it, and they quickly had a service man out to my house and he fixed the issue. There are a lot of spas and spa retailers around but what I especially like about Wind River Spas is the complete package they offer which includes everything from manufacturing the spa through service after the sale. Their own employees are involved with each step of the process resulting in no middle men or sub contractors to deal with. I continue to use my spa four or five times a week. So far, my only challenge with the spa is deciding whether I like using it more in the morning or the evening.

Robert Williams

Bob Williams

I am loving my spa. It is perfect for my needs and it has exceeded all of my expectations. You have a high quality product and a very competent staff! Your crew did a great job delivering the spa and were very conscientious and courteous. Here is a picture of my spa and my view. From my deck and in the spa I can see all the way from the Red Rocks Amphitheater to Pikes Peak. So while I am enjoying the spa I can also enjoy the view.

Bob Williams

Dan & Kim Hubbard

Thank you Rick and Windriver Spas for such a great experience from our initial meeting through installation. Before I called Windriver, I had been very confused and discouraged when talking to other companies about selecting the right tub, where to put it, and how to get it installed properly. Rick personally visited our home, which is a service not provided by other hot tub dealers that I had spoken with. Rick showed me where the tub would be the most appealing and easy to access in our backyard patio space and he spent a lot of time thoroughly explaining the options and benefits of a Windriver Spa. It was a great experience to be working with a professional who has specialized in his business for. 23 years. My husband and I also went to Windriver's showroom and again Rick spent a lot of time showing us the various features and benefits and answered all of our questions. Also, Rick aligned me with the electrician and concrete contractors that we needed to utilize to get the space ready for the installation of the hot tub. They have been aligned with Rick for many years and were also knowledgable, responsive, and professional. The delivery and installation was also on the day promised and went seamlessly! Thanks again Rick and team for making this such a great experience.

Dan & Kim Hubbard

Joe and Laurie Turnage

WIND RIVER SPA FOR JOE AND LAURIE TURNAGETHANKS FOR A GREAT SPA EXPERIENCE and easy installation.

Joe and Laurie Turnage

Ken and Eva Sorensen

Hi Rick : Thanks for checking up on us. We are absolutely thrilled with the spa. It is everything we wanted. The whole buying experience has been great. Tyler was most outstanding. Very infomative, and professional. The concrete company, as well as the electrician were excellent and on time. Your installers did a great job. And were great at explaining the features of the tub. I will absolutely recommend Wind River Spas to anyone looking for the best of the best in spas. Thank you so very much,

Ken and Eva Sorensen

Joe & Laurie Turnage

Hi Rick! We are really enjoying the tub ... way beyond what we even thought ... we like the inside surface - friends have remarked that they don't feel like they are going to slip when they get in ... we enjoy the water fall feature and the view has been terrific ... we've even gotten up before dawn to view the sunrise ... yes - crazy, but what a great way to start the day. We will be in touch ... and again, we are VERY relaxed with our new tub!!!

Joe & Laurie Turnage

Tony & Jessica

When we walked into Wind River Spas, we walked in knowing very little about what we were buying, we were greeted by Rick who gave us a tour of the showroom and answered all of our questions about the spas as well as showed us our different options as far as colors, sizes and styles. After getting an education in what we were buying we felt very comfortable in making our purchase. The buying process was very pleasant and not once did we feel as if we were being pressured into anything. After we made our purchase, Rick came to our home and we examined the site for the new spa. A concrete pad was poured and the next day the spa along with a crane arrived at our home. The delivery and set-up of our new spa went perfectly the delivery crew was very professional and careful not to damage the property in any way. After they were done, all trash was removed from the site and the features and controls of the spa were again explained. I was given an explanation of how to start the spa after it had been filled and the next morning, after the water was warm, we were enjoying our new spa. A big thanks to Rick and the whole crew at Wind River Spas for making our first spa buying experience an exceptionally pleasant and easy one.

Tony & Jessica

Rev: Kevin Savage

Dear Rick, First of all I want to thank you so much for the wonderful service you and your company provided for me! Your the best! As you know this is our families second spa we have purchased from your company in the last 20 years. Our first spa lasted 20 years, Wow that is amazing. My brother searched out the other spa brokers in the Colorado area, and found out by comparison yours to be by far the best built. Being an ex-athlete I need to soak and relax in the therapeutic spa each day. I have shared with many in my church over the last few months how great your crew did in installing my spa and removing the former one. This used spa we bought from you is as new, what a great investment for our health. We will continually be blest by your wonderful product for many years to come! Yours truly,

Rev: Kevin Savage

Robert White

I'm a single guy living in Lakewood and Rick's company was referred to me by a friend. I have been nothing but ecstatic about the pre-sales, sales, installation, and support of my Wind River Stamina hot tub. It has been a very professional experience from beginning to end. I'm one of those techie guys - I never actually visited Rick's showroom - he came out to me with literature and samples and it was a done deal. All of the support I've needed has been promptly supplied by one of the techs with a telephone call or post installation visit, for example to install a hand rail. Everything that Rick told me turned out to be true. He informed me of valuable aspects of my deck construction that even the contractors did not know. I am very pleased with the results and would recommend WInd River Spas to anyone without reservation. Please feel free to call me 303-619-1048 if you have any questions! Regards,

Robert White

Mark & Annie Zarn

The tub is great! jets are well placed, the lights are cool, the seats comfortable. Your crew was very competent and friendly and everything seems to be working fine. We are both happy that we chose Wind River Spas to supply our new tub, and will recommend you to anyone who asks. Thanks again for the great product and service.

Mark & Annie Zarn

Gary & Susan Willis

Dear Wind River Spas: Wind River Spas and Nelson Torres are fantastic. Nelson’s knowledge about spas, his ability to share that knowledge, and his willingness to take the time to do so is exceptional. My husband and I looked at a great many spas, both before and after visiting Wind River Spas. We ultimately determined the Wind River hot tub was the best buy to be found. It is a very high quality spa with the best warranty to be had. That combined with the service offered by Wind River Spas was unbeatable. We highly recommend Wind River Spas to anyone. Our initial contact was extremely informative, the setup men were professional and courteous and a follow up call was made to us by Nelson to ensure our satisfaction. We rate Wind River Spas and Nelson Torres as Denver’s best.

Gary & Susan Willis

Alvin and Lori Mizner

My husband and I had visited several stores looking at all the different kinds of spas out there.  As he was doing some research we found Wind River Spas. He was very impressed by what he read. So we headed down to their Englewood store.  We both like the fact that Wind River Spas use very little chemicals in their spas. Which we saw as a HUGE plus!  My husband has a bad back which is why we were in the market for a spa. Zach greeted us when we walked into the store. He was so very kind and showed us all that their spas offer.  His knowledge of the spas was impressive and very thorough.  He also said we could come back to the store and try out a spa or two. We took advantage of that on a lovely day in March to visit the store.  Zach made sure we enjoyed our time there and made us feel very welcome.  Answering all of our questions and showing us the different features of the various spas.  Zach even drove down to our home to see the route to take to place the hot tub. Having had our hot tub for only a week we have thoroughly enjoyed it!  My husband uses it 3 times a day! I enjoy it the most in the evening with the lights and water fountain on. This is something we will use and enjoy for years to come. Thanks Zack and Rick for a wonderful spa and your outstanding customer service.

Alvin and Lori Mizner

Alvin and Lori Mizner

We have totally enjoyed our hot tub this past week!!! Tickled pink in fact! Alvin has been getting in it 3 times a day.  It's wonderful to relax in and warm up in, especially at night.  Our grandson loves the waterfall and all the cool lights! Which filter do you recommend for our spa? We would like to buy an extra one or two. Thanks again for a wonderful experience. With regards, Alvin and Lori Mizner

Alvin and Lori Mizner

Lori & Stan Stokke

Rick We are absolutely loving our new spa. It is everything and more that what we expected. We didn't realize how much we missed it when the old one had problems with the controls. We bought our 1st spa from Wind River in January of 2000. It ran beautifully until September of 2015. Never a problem but it did wear out, as things will do! The new spa is a dream and so many new features. We would never look at another spa manufacturer and tell anyone who will listen, how wonderful your product and services are! The removal of the old spa and installation of the new spa was flawless. This is a great company!

Lori & Stan Stokke

Adam Wiens

Thanks again to Wind River Spas. We bought our Steamboat model in the fall of 2016. Our WRS experience started with Tyler in sales. He was great and answered so many questions so we could make a pretty educated purchase, particularly on how WRS stacked up against the competition. The delivery process was seamless. I had our electrician present during the delivery and your team made it look easy. They even came back to make some minor cover adjustments for free since I changed my mind on the location of the lift. Our cabin is at 10,200 feet and in a pretty remote area outside Leadville Colorado and your team scheduled it quickly with no hassle. We have had no service issues since. The filtering system is no joke. I have numerous friends with hot tubs and they are always messing around with chemicals and adjusting treatments. I literally do nothing to our tub except changing/rinsing the filter as recommended and shocking it after each use, again as recommended. For times when we do not visit the cabin for 4-8 weeks, I simply add a floaty that slowly dispenses small round chlorine tablets so there is at least some treatment during long absences. I put the floaty on the lowers setting. If I used the tub weekly, there would be no need for the floaty. My water is crystal clear all the time and we even used well water to fill it. Amazingly simple to maintain. Recently, the tub freeze warranty was tested. It had been about 4-5 weeks since I was at the cabin. The power goes off frequently in this area. Normally everything resets and there are no issues. But, sometimes there are surges when it comes back on which can trip our hot tub breaker. I showed up last weekend and the tub was hovering around 32-33 degrees with nothing freezing. I was amazed. My guess is the power went off weeks ago. I flipped the breaker and the warmup cycle started right back up. By the next day I was enjoying the hot tub at a comfy 102 degrees with our amazing views of the Sawatch Range. Doesn’t get much better and I would highly recommend WRS to anyone! Thanks again to you, Tyler and your team.

Adam Wiens

Jeff Nowicki

Dear Rick, I just wanted to send you a note telling you how happy I am with my Breckenridge hot tub. I have owned it for more than six months and it is the best investment I have ever made. I use it approx. 3-4 times a week. It is so nice to relax in it after a long day at work. I use a computer all day and my neck gets sore and the spa takes that stiffness away. I also use it after working out or after skiing and the next day I feel great. I would like to Thank You for coming out to my house to inspect my patio and referring me to an electrician for the work to be done. Also, the setup and follow-up service (from Jason) afterwards was excellent. I also did the comparison shopping like you told me to do. The quality, service, and low maintenance on my tub is superior to the other brands. I got many extras on my tub that you end up paying more for from the competitors. I have no problem recommending my family and friends who are in the market for a hot tub. Thank you again,

Jeff Nowicki

Marsi Smith

We purchased this tub new in '97, just thought that I would write a review as we have since moved to another home and bought the '04 model of this tub. We used the tub for three years. We wanted to take the tub with us, but the buyers of our house wanted to buy the tub with the house, so we reluctantly sold it. Yes, it lived up to our expectations. We did have a problem, but we were taken care of to our satisfaction and under warranty. Would we do it again? Yes, and to prove it, we just did. Same updated version of the same model, from the same person (Rick Hallett, now the owner of Wind River Spas). The new model has updated Balboa controls, better pumps, a better ozonator, updated valves, a longer warranty, refined layout and misc. upgrades like LED lighting and waterfall. We really like the service from Wind River, the price (and value) compared to other spas, and the sales practices of the Spa Exchange (now simply Wind River Spas after the owner of the Spa Exchange bought the Wind River factory). The deal is simply $50 down when the order is placed, with the balance due at delivery. We have heard horror stories about other brands, expecially for service as well as sales practices, so we didn't even bother to shop other brands this time. The tubs are built to order, with a three week wait for our tub. As for features, we like vigorous massage (two two-speed 5 hp pumps through 48 jets, and one 1/15 hp continuous circulating pump) and the layout. The construction of the tub is top notch. I can't wait for ski season this year knowing what we have to come home to. I have no problem recommending Wind River Spas to anyone and have on several occasions.

Marsi Smith

Terri Thomson and Glenn Arnold

3/23/11 Rick I don't believe I responded to your note below. The installation team you sent were a great bunch of guys. They worked well together and was successful getting the old tub out and the new one in - working with my needs and interests in mind. The electrician did a great job and helped your team when needed. It seems to me that you have a well organized company from our initial sales meeting to the finish. It was a joy working with you and your team. We will definitely recommend WindRiver Spas for everyone looking for a new or replacement tub! Thanks for making this one of the easiest home improvements we've had.

Terri Thomson and Glenn Arnold

James T Clydesdale

6/10/11 I wish everyone delivered as much for MY money as Windriver does. I just wish I felt this good about every purchase I make. Your product, your price, your service and, your people are exceptional. Thanks again for making this so easy

James T Clydesdale

Skip Hlad

11/21/11 Rick, the electrical and tub delivery went great. The removal of our old tub; the setting of the new; the coordination between the electrical contractor and your delivery guys; the set-up and orientation went off like mission impossible. I had to go out of town for four days after it was delivered, so didn’t get to enjoy it until Friday. It was a long out of town stay knowing the new tub was waiting for me. It was awesome. Everything works perfectly, and it is even better than we could imagine. Thank you!

Skip Hlad

Keith & Lisa Reichert

11/29/11 Hey Rick The spa is everything I wanted it to be. The custom design you helped us with is wonderful. Purchasing the spa was stress free with no pressure, time line and install were perfect as well, (1 week wow). I could not have made a better choice than Wind River and believe me I looked. Thanks, it is nice to deal with an honest, professional company. There is no doubt that you put the customer first.

Keith & Lisa Reichert

Bud Glass

1/19/12 Hi Rick, I wanted to get in a month of use of our new Wind River Spa, then tell you what Nancy & I think of the spa and your company. First, I have to say that I thoroughly enjoyed meeting you personally and was very impressed with your knowledgeable and professional presentation of the details regarding the manufacturing and operation of the chemical-free Wind Wind River Spa. Once we toured your elegant showroom and reviewed spa options, we chose the spa most suited to our liking and to our deck environment. You explained every detail of the process from beginning to end, making everything easy to understand and not once did we ever feel pressured to purchase anything. Following our purchase, everything happened exactly as you stated and as you outlined in the purchase contract. The spa was delivered on the day it was promised and the delivery crew couldn't have been more helpful or nicer to work with. The spa is beautiful and performs beyond my expectations and I still can't believe how sparkling clear and odor-free the water remains after over a full month of near-daily use without using any chlorine or bromine. I no longer have any of the itching on my back following a long jet massage like I used to get with our old spa. It is wonderful. Purchasing our Wind River Spa from you was truly one of the best purchase experiences I can remember, bar none. I can honestly and whole heartedly recommend Wind River Spas to anyone looking for a high-quality, extremely efficient and state-of-the-art spa. I seldom ever give a glowing review of anything like this, because most of the time, once you get past the sales and talk ; it seems like no one follows through or really cares about quality, professionalism or integrity. You do care Rick, and as one business owner to another, you earned this favorable review. Regrets? I have only one. After 16 years of owning two other spas, I only wish I would have purchased the Wind River first.

Bud Glass

Chris Henshaw

3/12/12 Rick, We have been enjoying the tub. It is nice to not take a chem bath like before, the ozone system is great. And the cover and lift work easily enough that my daughter can handle it. We are pleased with the value that we received going with a reconditioned tub with many jets, vs. a new tub with very few.

Chris Henshaw

Adrian and Mary DeWald

4/17/12 Rick, Just wanted to let you know how much our family is enjoying our Windriver spa. Our many Thanks to you and your staff for being so informative, honest, and for your excellence in customer service. We are very happy with our spa & Made in Colorado. We can't believe how little maintenance it takes and still maintains crystal clear water and perfect temperature. Very minimal impact on our public service bill was an added bonus. Again thanks for all your help and for producing a great Colorado product. I know we will enjoy it for years to come. Use us as a reference anytime.

Adrian and Mary DeWald

Sandy Spencer

5/15/12 Dear Rick -- We are so glad to have a working hot tub in our beautiful patio and are even happier to have one of yours. We not only love the style and the features but especially like that it is virtually chemical free! Your staff was always so helpful and timely in all our dealings right down to the delivery crew. Thanks for making this all a pleasant experience.  

Sandy Spencer

Shawn & Danielle

5/21/13 We purchased our first house in 2008 and we really thought a hot tub would be a great addition to our backyard. We were young and just starting out and Rick worked with us to make it very affordable to get into a great spa. We sold that house in November 2012 and intended to bring the tub with us but the buyers loved it so much they wanted to buy the spa with the house. It was a hard winter without our Wind River but we just purchased another one in May and look forward to many great years in it. Wind River makes excellent spas and they stand behind their product. The employees (sales, service, delivery) are very knowledgable and care about making their customers happy. We love our Wind River and will never purchase another tub from anyone but Rick and his great staff at Wind River Spas.

Shawn & Danielle

Dave Leo

8/15/13 We love the spa! We use it at least once a day. Every time we use it we say it is one of the best investments we ever made. I heard nightmare stories about people buying used spas to save a few bucks and install it themselves, and I didn't want to deal with that mess. So I relied on Wind River to do everything - deliver, install, electrical, the works. The price was reasonable for the work and we got a great discount on a brand new spa for buying off-season. We definitely recommend Rick and Wind River Spas!

Dave Leo

Charles and Debbie Fishel

6/20/14 Rick and his staff were very professional and informative in our hot tub purchase. We are really enjoying our new hot tub and were very impressed with the courtesy and the helpful instructions from his installation team. They spent time in answering all our questions on operations and maintenance of new hot tub. I would definitively recommend Wind River Spas to my friends and neighbors.

Charles and Debbie Fishel

Lisa Caplin

10/17/2014 Our experience with Wind River Spas since the moment we walked in the door has been outstanding! Nelson was exceptional to work with, as was the crew that delivered the tub - and even Harold the electrician you referred us to. We couldn't be more pleased with the tub, and with the service provided. Thanks again!

Lisa Caplin

Dave Lilja

10/17/14 Hi Rick, Just thought you should know your installers Bobby and Victor were very proficient, courteous, and professional. Spa was delivered on time in great condition. Just got it today, and it's almost up to temperature. We can't wait to celebrate tonight. Here's a pic of our awesome backyard with its new spa, it's a perfect fit.. Thanks for the great buying experience.

Dave Lilja

Christie & Mark Hoff

7/28/2015 From the first time we walked in and Nelson showed us around we never felt pressured to buy. When we made the decision to buy everyone was very helpful. You have been extremely patient with us since we had to move our delivery so many times. The delivery guys were fantastic. They were very careful not to scratch or damage the shell. They were patient explaining everything to me. We absolutely love our spa. It was the best investment we have ever made!!!

Christie & Mark Hoff

Mike Melchior

4/12/2016 Just wanted to thank you and every one at wind river spas for doing such a great job. This is my second tub from wind river, the first one ran with zero issues for over 5 years and was still going strong when I replaced it. The new one has twice the jets and is every thing I have come to expect from wind river spas. It's refreshing to do business with a company that stands behind their product the way you do. You went above and beyond customer service assuring I got the option I wanted. Thank you once more and I look forward to doing business with you in the future.

Mike Melchior

Bill & Mary Todd

7/15/2016 I’m sending you an email to let you know that Mary and I are so happy with our Wind River Spa.. I don’t know if you remember or not but the last spa/Hot tub that we had, I owned that thing for 18 years. As you said yourself, thats an eternity for a hot tub. With that Spa I was constantly chasing the chemical balance of the thing, PH up, PH down, Algicide, Bromine, Etc. I tried my best to keep it in check but when we got out of it you could still feel the chemicals on your skin and we smelled like we just got out of a public pool. With our Wind River spa I do almost none of that stuff. We enjoy our spa almost every evening and when we get out I put a small amount or Dy Chlor in it and were good to go. Now when we get out our skin feels softer and there is no harsh chemical smell. Had I known that owning a Spa could be this easy I would have bought this 10 years ago.! Once again we want to say thanks to you and all the guys for giving us a great buying experience and an AWSOME SPA..! Thanks

Bill & Mary Todd

Gordon Seib

7/21/2016 Thank you for the follow up. You and your team was professional and very efficient. The tub is amazing. I love all the seating options and jet controls. My favorite is the adadirondack and whirlpool seat. Thanks for checking in on us. Respectfully,

Gordon Seib

Tara & Eric Byrnes

09/0502018 Hello Rick. Thanks for checking in. Everything is working great with our spa and we couldn't be happier. Thanks for providing such great service before, during and after our purchase. We will certainly recommend you to our friends.