Testimonials

Wind River is by far the best hot tub Dealer in Colorado. Outstanding quality and customer service. An amazing service department. They will always have my business.

Rick, I'm glad that you emailed us as we were going to email you. My wife said that your delivery crew was absolutely top notch. They set up the tub within an hour or so with no problems at all. They were very attentive to her wishes and set up went off without a hitch. The electrician was excellent also. We have already enjoyed the tub twice today and plan to revisit before going to bed. Waking up to a soak in the tub was a wonderful way to start the day. After yesterday's flight in from DC and the pain from arthritis the soak in the tub was nice. Thanks for your great service and we are extremely happy with the tub.

Hi Rick, Thanks for following up so quickly on our new installation. This is the 4th hot tub we’ve owned, so I feel like I’m an experienced customer. The Wind River spa is by FAR the best we’ve ever been in. We purchased the Sierra, with 34 jets and enjoy the different configurations of the seating pattern. The electrician you recommended did a great job of changing our 220 from a 3 wire system to a 4 wire system, and he even replaced another breaker we were having trouble with. Your manual is very complete and I learned some things about the details of the pumps and systems that I didn’t know before. Everyone we’ve worked with from your company with has been very pleasant and knowledgeable. I can’t say enough about the quality of your product, and we plan on using it for at least the next 15-20 years. Thanks,

Wind River Spas told us about ozone filters and we were excited. We are very "green" and didn't like the idea of sitting in chemicals. After researching some more on the internet, we ordered our tub. It was finished on time, delivered on time, and the guys showed us everything we needed to know about the maintenance. Rick has called and e-mailed several times to make sure we were happy with thew spa and to see if we had any questions. I would recommend Wind River Spas to anyone looking for a hot tub, especially if you want fewer chemicals in your life. We use it daily.

Rick, Gary and I wanted to say what a wonderful business you have in Wind River Spas.  Our spa was installed on August 6th.  We had some concerns on getting the old spa out, but your installers were so professional and very efficient.  The old came out and the new was in within minutes it seemed.  The sales process with Tyler was great as well.  You have a terrific team.   We would recommend anyone interested in a spa to come to Wind River Spas.  

Hello Rick! We are loving our new spa from Wind River!!!! The sales staff and delivery guys were all fantastic. We will always recommend your spas over the competition hands down!

I love working with everyone at Wind River Spas from sales to installation. There has not been a day since installation that we have not enjoyed time in our new Keystone spa! Our friends have also loved a nice soak, especially with temps in the low 20's. The spa construction seems to be as advertised in its excellent quality. I've owned other brands and will not buy anything other than Wind River Spas but do not expect to need to for many years to come!

04/02/2018 We did a lot of research prior to deciding on Wind River Spas and all of the glowing reviews we read proved to be accurate. As prior hot tub owners, we were very well aware of a lot of the problems hot tubs owners can run into.  We love our new Wind River spa - it is all we had hoped for an more. We are equally impressed with the quality of the product and the people who work for Wind River. All of the folks we dealt with were so helpful, professional, and informative. From our initial visit to the showroom to the delivery of the spa, we could not have asked for a better experience. Both my husband and I have some pretty significant back problems related to spinal injuries and surgeries. We also are facing general aches and pains from getting older (not that old yet, but we know that this is not going to get better in the future). We have been using our hot tub every day since it arrived and both of us have noticed that we feel better and have been sleeping better. As prior hot tub owners, we were well aware of some of the major problems hot tub owners face - leaks that can not be repaired, the cost to run many hot tubs, and the difficult task of draining and cleaning some hot tubs. Wind River spas are designed to solve the leak and cleaning issues and are so well insulated that they are much less expensive to operate. Based on our experiences with our old hot tub, we had given up on having a hot tub. But as we started having more physical problems, and after my physical therapist suggested that using a hot tub would likely help with my recovery and rehab from an additional recent back surgery, we decided to try to find a hot tub company that built a high-quality product that would not have the types of problems we had with our old hot tub. We were sold on Wind River when we discovered that these spas are constructed so that if there is a leak, it can be easily fixed. They are also well built for our Colorado climate and are very well insulated for much lower energy use. We have also been quite impressed with the design - the number of powerful jets and their locations provide for a full body massage, including our necks, which is something our old hot tub did not have. We have already recommended Wind River Spas to friends who are starting to think about getting a hot tub. I tell them to not waste their time looking at other companies - just head to the Wind River showroom and be prepared to be impressed. Thanks.

6/1/13 My first contact with WindRiver Spas was over the phone. Rick answered my call. He asked what I was looking for. I told him that I had back problems and was interested in power jets not huge numbers of jets. He carefully explained how therapeutic the WindRIver tub was and invited me to the showroom. Now this is my 4th hot tub, so I have seen a few hot tub operations. When my wife and I walked into WIndRIver, we were amazed by the showroom. Just hot tubs...no barbeque's or pool tables or patio sets...just hot tubs. A real first class showroom! Rick introduced himself and showed us the the tubs. I wanted something small for a deck off of our bedroom. We looked at several possible tubs. There was no hype or high pressure from Rick. He just wanted to take care of us in a most professional manner...and he did. He came out to our home to inspect the deck to be sure it would be safe. He recommended adding an additional support , which I did. A week later the tub was delivered by WindRiver. The delivery men were polite and they knew what they were doing. The hot tub was up and running within an hour! It has been a couple of months now since delivery. Rick has called and emailed twice to make sure we were happy with the tub and it was working well. Gayle and I have completely enjoyed the "WindRiver" experience! Professional, polite and experts at what they do. As far as we are concerned their high level of service and quality of their tubs cannot be topped. We know how important referrals are to any business. Rick and WindRIver will get our referrals, for sure.  

Let me thank you and the entire"Wind River" team for a great experience ,from the free site visit, wet test and great crane delivery and the electrical.We could not be happier with the total experience. We enjoy the fact that we are as chemical free as possible. Regards and Thanks,

It's been a week now since we received our new Wind River Spa and I wanted to take just a second to share our complete satisfaction with how we were treated every step of the way. It was important to me to use a Colorado company if I could because I was certain my experience would be as important to you as it was to me. I was right. It all started with Zach at the showroom who was generous with his time and made sure we understood everything about the choices we had in building our own spa. He never tried to sell us more than we needed but made us comfortable with the process and smarter along the way. And then Wind River crew that showed up at the house to take out our old hot tub and deliver the new was amazing! The day they came there was about a foot of snow on the ground at our house yet from the minute they got out of the truck until the moment they left they were smiling and making sure we were educated on filling and using our new spa and their positive attitude on a less than desirable day made us all feel better!! And oh yea, we've been using the spa for almost a week now and we LOVE IT!!! It is everything we hoped for and more and we sure are seeing the kids and grandkids more often!!!! Thank you Wind River Spas for building the perfect spa for us.

We have had other spas, but this was our first new purchase. Show room was incredible. You can try before you buy. Built for you the design and process for Colorado great. 3 Weeks and delivered. Works great and we love the simple care use and use of the tub. Highly recommend to anyone looking for a new spa. Kent & Danell Kalcevic Bennett, CO

10/12/2015 Hi Rick, Everything went great with the spa installation. The team that came up was very professional. Right from the start they put me at ease, letting me know it would be easy for them to get the spa off the truck and into place. My electrician wasn't able to come until Saturday morning, so they were very thorough explaining what I would need to do. I had already downloaded the users manual, so I was able to follow the instructions really well. They were a great team! I'm really happy with the spa. Here's a few things that really stood out though. - the cover and lifter work really well - much easier than I had expected - the control panel was a lot easier than I thought it would be - I can even read it without my glasses! - the ability to open and close jets is a great feature also. I am very pleased with your company. From meeting you at your Englewood location and placing an order, all of the way through installation, you have all done top notch work. I really feel that I've got a whole lot more of a spa than I had anticipated at a lower cost than I had planned! Thanks again for everything!

Wind River was our first hot tub purchase, and we spent months researching brands and options for what would be the centerpiece of our patio. We started our shopping by attending a Spa Expo in Denver but were disappointed—high pressure sales and learned very little other than most brands were sold through distributors and not factory-direct.  Then we conducted a detailed internet search and were impressed with Wind River’s reputation and product options and quality.  We then visited Wind River in Lafayette and spent over an hour reviewing spa features, sizes, and options. We asked dozens of questions and Kevin was very patient and thoughtful in providing answers. We also scheduled an on-site visit where we became more comfortable with how the tub would deliver and fit into our patio. We also visited the Englewood showroom, and Zach helped us with our final decision. We ordered our hot tub a few days later and it delivered in less than a month… We were so impressed with the Wind River sales and delivery team, it’s family operated business and focus on its design for Colorado. We’ve had our tub for a week and just LOVE it!!! Well done Wind River!

I had shopped around for about a year and felt confident that Wind River was the way to go. Everyone I dealt with throughout the process made it easy for me. Your online resources have been very helpful. Great crew for the delivery too. Extremely knowledgeable, appreciated that. Beautiful tub and working well so far. Thanks again, Laurie Frain

10/20/11 Rick - I did lots of research and was very impressed with your spa & approach before I ever came in. After meeting you and getting so much of your time & advice, I am even more convinced this is a solid purchase. And because it is such a major purchase, and there is so much out there, that convincing and peace of mind is quite an accomplishment. You are very good at what you do. Thank you.

2/4/2014 “We are loving the spa.  Your delivery guys were great.....very helpful, pleasant and did a great job. Once again we are pleased with our purchase and will continue to recommend your company to friends and neighbors.”

10/20/2016 “I owned a 15 year old Tiger River Bengal spa that developed leaks a few years back that could never be repaired.  I started looking for a new spa this summer. I looked at all of the major brands including a replacement from Tiger River for my current spa.  In my research I came across Wind River Spas.  What intrigued me was the Wind River spas were built in Colorado and specifically designed for Colorado weather.  I filled out the customer inquiry and received some info on specific design features of the Wind River Spas targeted at top performance in Colorado. I called in to discuss models and talked to Rick.  My needs were more for therapeutic and personal use for my wife and myself.  Rick recommended the Journey Duo as a medium priced spa that was comparable in size to my Tiger River.  He also recommended I visit the showroom to see one in person.  I live in Boulder so the Lafayette factory/showroom was nearby. The visit to the factory sold me on the deal.  I am an engineer and former manufacturing manager.  I went for a tour and the workmanship, attention to detail and overall design made my decision on the spot. WRS helped install my spa and hired a crane to remove my old spa and install the new on a roof top deck.  The installation crew was excellent and very helpful.  It took 90 minutes from arrival of the spa until it was installed, filled and running. Rick and the people at WRS were extremely helpful and courteous.  Everything was on schedule and Rick personally contacted through the process and after the spa was installed to make sure I was completely satisfied. My spa has lived up to all of my expectations.  I would highly recommend WRS to anyone looking for a new spa.” Thanks Rick,

07/07/2020 I would just like to say how very pleased I have been with my Wind River spa! 20yrs ago (4/22/2000) I purchased my one and only Wind River XL 15 on the recemendation of Rick Hallett. Wonderful salesman and very knowlageable. Today (7/7/2020) I am changing the water and filter for the ? time. Only had one problem in all these years. Tonight we will enjoy it again. I would recomend Wind River and Rick to anyone and everyone.

This is the second Wind River Spa that I own…one for my home in Littleton and now one in Breckenridge to replace a leaking Caldera Spa that was unfixable. I highly recommend WRS for quality, reliability , and super easy ongoing maintenance with much less chemicals.

Kevin was awesome! He clearly explained all the options for personalizing our spa, was very patient and personable. He was the reason we purchased from Wind River. Set up crew did a great job! They were friendly and professional. Communication regarding any questions as well as making sure we were satisfied was stellar. We looked at 3 retailers when purchasing our spa Wind River was definitely the best!

11/29/2020 We love our spa and use it daily! The delivery was super fast and the start up was even faster. Wind River Spas is a great company to work with and we highly recommend buying your spa from them.

Wind River Spas has been a great experience. The delivery crew are polite, personable young men. They took great care with my spa and property and made sure the spa was place just where I wanted it.

Nov 8, 2017 Hi Rick, Laura and I wanted to say "Thank You" and what a great team you have. They were prompt, courteous, skilled and knowledgeable about getting hot tubs moved in and out. Kyle and the rest of the guys deserve a "Job Well Done" !!

Wind River Spas is exceptional in their products and personalized service. Cody came out to service our tub and went above and beyond. There are many companies out there from which to choose, certainly, but the BEST choice is definitely WRS!

Sue and I couldn’t be more pleased with the hot tub. Our original motivation for the purchase was therapeutic; hoping to alleviate the aches, pains, and arthritis creeping up on us as we get older. We’ve both worked some hot tub time into our daily routine and were just discussing this morning what a positive impact we feel it has already had for each of us. It has also been a delight taking a soak and watching the sunset over the open space. Our only regret is not making this purchase sooner! As for the installation, your crew was on time, personable, and professional. They answered a couple of questions for us and helped us finalize the best orientation for the tub. We have nothing but positive things to say about that team of three. I’m sorry I didn’t commit their names to memory, but I’m sure you know who they were. Thanks again for everything. Regards, Ben & Sue B. Castlerock, CO

9/30/13 Rick, Allene and I are very pleased with our new hot tubs. Justin could not have done a better job for you in explaining the workings/advantages of a Wind River Spa. Being in sales myself I appreciated how he did not try to tear down the other folks but spent the time explaining your product to us. Taking on the effort to get the tub to us quickly was very nice but the quality that we saw in the product and Justin's knowledge were our decision makers not the fact that we got the tub so quickly. Nelson and his team were extremely professional and once again product knowledge showed in the way they went about their job and their customer interface could not have been better. The electrician that was here was also very impressed with the speed, knowledge and skills shown by Nelson. Thanks again for a Great experience. We will advise our friends of the positive meeting and quality of your product and your team.

5/11/2018 Rick, I used the hot tub for the first time this morning and It was awesome! The young man that went over the instructions that was in charge of the install was a great help. I was surprised when he said he would be willing to stay at my house until the tub filled up and he would start it. I told him no thank you and that shows a deep dedication to your company. That young man deserves a raise. While in my hot tub I will be reading up and watching videos about my Wind River hot tub. Thanks again for all the follow up and the great work you guys do. PS: I do know that young man is your son and he did a great job. Sincerely,

They are great to work with very polite and professional from Sales to install not to mention their spas are fantastic!

We are loving our spa, have been in it every day since it was installed!  It's a wonderful way to relax and unwind at the end of the day. The installation crew did a great job, it was a bit of a challenge getting it under the deck, but all went smoothly!

8/5/12 Two things are rare in business: Quality, and Integrity. As a company and as individual personnel, Wind River Spas has both. Rick – the owner of the company – spent over an hour in the showroom answering our many questions with patience and in a no-pressure manner. We had questions about the install – he answered them and made recommendations. We had concerns about the suitability of our site – he came out to our home and personally surveyed the situation! As an engineer, you better believe I looked into how spas are designed and built and I am here to tell you that there is only ONE rational choice: Wind River. There are less expensive spas out there – forget it. Wind River spas are reasonably priced and very well engineered and built for the long-term – especially for high-altitude Colorado. We were ‘wowed’ at every step of the process and we, literally daily, enjoy the soothing comfort of our new spa. My favorite feature on the spa? Sounds a bit silly but I absolutely love the 2 jets that massage your feet! There is absolutely nothing like it – truly heaven on earth!

09/21/2018 Going into buying a hot tub, I literally knew nothing about the industry or the products. There is a A LOT of ways to buy a hot tub in today’s market from online retailers, big box stores to numerous “boutique” hot tub stores in strip malls in surrounding neighborhoods. All local retailers like to tell you they have the best hot tub on the market, all for various reasons. Being a first time hot tub buyer, it worried me also buying one online, as you literally have no support after buying the tub, in regards to any general questions you might have. I have a very analytical mind and like to do a lot of research before buying a product. I found that there is not much available in way of comparison between brands when doing research, i.e. there is no consumer reports for hot tubs. Also, numerous brands are all made by the same manufacture, so how do you know the difference between the tub your looking at? This drove me bonkers, as it was up to me to talk with retailers and determine which product I felt was best for me. The reason we picked Wind River Spa’s, was the I felt they offered the most transparency of any hot tub retailer in the area. You can go online and watch numerous videos on the operation of the tub, how the tub is built and see exactly what type of components go into the tub itself. Since your buying something that has numerous moving parts and is filled with water full time, you know its only a matter of time before something breaks. Its AWESOME that Wind River sells all components online, so you can determine the true cost of owning a tub, when that time comes (which shouldn’t be for long time) you know what your getting yourself into. Also being a Colorado native, I found it very comforting buying from local company, that not only sells it tubs in Colorado, but manufactures them here also. It is also comforting knowing the tub is made in Colorado, for the Colorado climate. We also picked Wind River Spa’s for the sales experience. When we went into the showroom, we meet with Rick the owner. One thing I found interesting is most hot tub stores, don’t have the shells off the tubs in the showrooms exposing how the tub was made. Rick walked us directly over the tub in the showroom, which was fully exposed underneath and explained how all the components work. He did not try to pressure us into buying one particular tub and in fact told us that Wind River hot tubs are made the same from the cheapest to the most expensive model (it was just whatever add-ons and size that makes a price difference). Going through the buying process he answered all my e-mails and texts (which is not always easy when dealing with me). We also found it very beneficial having Rick come out to our house and explain how the wiring of the tub works and best location for the tub. We had also thought about purchasing the extended warranty and Rick in fact told me to wait to see how the tub performs while under warranty and said we can add the extended warranty at anytime prior to standard warranty expiring. The delivery staff did a good job explaining how the tub works and how to maintain the tub. Cannot say enough about the company, its owner and employees. It was quite a refreshing experience, especially in an industry that is somewhat hard to understand. Great job Wind River Spas!!!

12/23/13 Thanks Rick! what a smooth and professional experience. We were greeted by Justin at the showroom who shows us the ins and outs of these wonderful Hot Tubs, which ended up in a home inspection to determined the best place to put the spa. Before Rick left that day he had handled everything from the electrician to the carpenters to reinforce our upper deck. All we can say is how pleased we are with the customer service and of course the spa. Top of the line. Thanks again Wind River Spa. For a job well done.

Fantastic delivery service by team Wind River. All the guys worked hard together to make sure we were totally satisfied. Totally pleased with every aspect of our hot tub purchase from the initial experience in the showroom by Zach, to final delivery. First class operation from top to bottom. Highly recommend to anyone interested in purchasing a hot tub.

4/17/2017 Hey Rick! We are excited that we chose Wind River and enjoy our fountain of youth every night! Keep doing what you do, it is a wonderful thing!

12/1/2014 Rick, The Vitalizer...one year later. I'm impressed! Everything your company has advertised regarding the merits and ease of operation of your hot tubs we've found to be true. Debra and I use our Vitalizer 2-3 times weekly for an hour at a time (sometimes longer). We're both active outdoors people...returning home to our Vitalizer after mountain biking, skiing, tennis, hiking, etc is always a treat. We both work and play hard; sitting in our tub with strong jets massaging tired muscles while enjoying a glass of wine is something we never tire of. It helps that the La PLata Mountains rise in the backdrop. As advertised, your set-up crew arrived at our home outside of Cortez on time. They efficiently went about their work setting up the tub while our electrician did his simple install. The crew stayed to answer our questions and demonstrate the tub's operation. The free delivery of a Colorado-made tub was one of the factors that clinched the deal when we were considering our options. The quality of the tub and the price could not be beat. We have only needed to change the water once in the past year. A teaspoon of shock after each soak has been the ONLY maintenance....simply amazing! No added chemicals, no chlorine smell....only clean, clear, therapeutic waters! Thanks, Rick. It has been a pleasure working with you and your staff.

10/07/2020 This may be a long review, but I really wanted to detail our great experience with Wind River. After moving we decided a new hot tub was in order. Left a 20 year old Jacuzzi behind at the old house. First place we went was to a “tent sale”. That was an appropriate name since it was like a circus. Incredibly overpriced hot tubs and a salesman who was a “clown”. High pressure to the max. So, I began an online search. First thing that bothered me was a lack of online pricing except at the “big box” stores. And almost every unit at those places were out of stock and I REALLY had concerns about some freight truck just dropping a super heavy spa in the driveway and leaving. So, a company that would deliver the spa was important to me. I had heard of Wind River many times since I am a Colorado native. I always thought they would be way out of my price range due to their reputation. Surprise, surprise! The wife and I “built” a spa on their website and at the end there was the exact pricing. Affordable for our budget and way lower than at the “tent sale circus”. So, we placed the order and put down the refundable deposit. With everyone stuck at home there is a waiting line for spas. And a refundable deposit was obviously a win win situation. Wanting to see the spas in person we went to the showroom in Englewood a couple of weeks later. Glad we did since we found my wife is short and had trouble stepping into the spa we chose even with the stairs. We talked to the sales rep on the floor and downgraded to a smaller spa. Simple, easy and no argument even though the spa we changed into was much less expensive than the one we originally ordered. A couple of weeks spent pouring a concrete pad and having the electrical installed and we were ready and waiting for our delivery. I thought I would call to let them know we were ready in case they had any cancellations, and we were in luck. Rick Hallett, the owner, said just that morning he had received an email from a customer wishing to put off their delivery for three weeks. He went to the trouble of changing the production order so our spa could be built and delivered almost a month earlier than originally scheduled. It is definitely a good idea to call Wind River if you are prepared early, they just might be able to move up your delivery date. Had several email conversations with Rick before the delivery and he was always super responsive and answered all my questions. The delivery itself went incredibly smoothly. The delivery crew consisted of Rick’s son Zach (discovered this truly is a family business) and another young man named Cody. They were friendly, efficient and had the spa placed in no time. We began filling while my electrician, who was onsite for the delivery, hooked up the spa. Then Zach went through a really comprehensive explanation of the control panel and answered any questions we had as the spa went through its startup sequence and Cody assembled the cover lifter. I would highly recommend purchasing the cover lifter…the cover itself is extremely well made with really thick foam and isn’t a light piece of equipment to move around if you’re older like we are. The spa itself is fabulous as well as beautiful! The jets are super powerful compared to my old Jacuzzi. The seating areas are well designed and comfortable. We have used it every night since it was delivered, and the water is still crystal clear with just following the instructions of adding a teaspoon of the dy-chlor. To sum it all up you can’t go wrong buying a spa from Wind River. This has probably been the best experience we have ever had in purchasing a fairly large ticket item. Thanks Rick, Zach, Cody and the entire Wind River gang that made our spa possible

Everything about my experience buying a Wind River Spa as surpassed expectations. From Kevin in the Lafayette showroom helping us decide what's right for us, the many different options you have, getting to do a wet test in your main showroom, which is beautifully arranged, getting a video of my spa being "born", the friendly and competent delivery experience, and your post-sales support. We just love our new spa, and we now understand why everyone who has a Wind River says they are the best spa you can buy in Colorado.

It was obvious that Tom knows his business and cares for his customers. When you add to that the fact that wind River spas are excellent in quality you have a unbeatable combination.

9/2009 Rick, The delivery and installation went extremely well. Matt & Bob did an excellent job, the coordination with the electrician went smoothly, and Matt explained the operation and maintenance of the spa very thoroughly, and everything works perfectly. Thanks for all your help, and we are certainly glad we have a Wind River Spa!

4/7/11 To anyone who is thinking about purchasing a spa they most definitely should look at "windriver" spas. The construction and quality of the spas is the best I've seen. We looked at a lot of spas and the sales, service and installation was far better then anyone else. It was a enjoyable experience all the way not just in the sales room. We couldn't be happier with are purchase. Thanks for a great product.

6/30/11 Rick: Just wanted to thank you and your people for everything you have done. We love our Wind River Spa and you made our Fathers Day one we will never forget. Our kids and grandkids loved it and to say Trish and I love it. Everyone associated with your organization has been wonderful to us and believe me we will pass this on to all our friends. Again, thanks to you and your people. Hope we don’t wear this Spa out in the first 6 months of ownership…….We are in it all the time.

6/25/13 Dear Rick We've now used the tub the past three nights — with great success and much enjoyment. The variety of jets on each of the seats has been fun to experiment with. But the biggest thing we've noticed is that we've slept well and awakened refreshed after a hot tub in the evening before going to bed. When you told me you hot tubbed every night, I doubted I would be doing the same, but now that I've experienced such great nights of sleep, I think I will be copying your habit!! I am also impressed with the many smart design elements of your hot tub; they are much better than anything we've experienced before. If you need a reference, we'd be happy to join the list of satisfied new users! With warm regards.

12/2/13 Hi Rick, We love the hot tub! The installation - both electrical and the tub itself - went really great, and we were soaking in the tub on that very cold night last week! We love everything about it, especially the easy care and convenience of the operations. We absolutely love the tub! Thanks, and have a great Thanksgiving!

5/12/14 We are very happy with the decision to purchase our second hot tub through Wind River Spas. Rick and his team are very knoweldgeable and helped us pick out a tub that worked very well for us. We liked that Wind River Spas is manufactured here in Colorado and have a great inventory to test out and choose from. They were very easy to work with and the delivery and set up of the tub was a very smooth process. With winter still hanging on, as of May 12, 2014, with several inches of snow falling, it's great to soak after shoveling and clearing snow off tree limbs. We absolutely love our new hot tub! Thank you Rick and Wind River Spas!

5/15/16 "We are thrilled with our Wind River Spa! We paid almost the same as a Costco hot tub...and we had a professional installation, better design and build quality, and it's made here in Colorado! You can't go wrong with Wind River Spas!"

09/01/2018 Hello Rick, We got our beautiful new hot tub yesterday! This is our second Wind River tub. We didn't look anywhere else because my husband appreciates how easy it is to service. We got the biggest one with lights and music so our adult kids will come home to play with us! I wanted to let you know how much we appreciated the service we got from your entire team. Zach was the first person we worked with at the showroom. He was so helpful and thorough. Who knew there are so many details to know about a hot tub?! Then Nick helped me finalize our decision on just the right tub. He was very patient with my indecision. These guys assured me the music thing was worth it, and easy to use. It's so cool! The delivery guys were great! Marcos, Stash and Zach (I may getting a name wrong.) worked with us to get the new tub set up just right. And they graciously worked with the guy buying our old tub. And one more thing for you. Your refund policy was really helpful. Most companies don't let you cancel up to the day before delivery on a custom product. Thankfully, we didn't have to use it, but it was down to the last day for us. We were arguing with our insurance company about payment. It all worked out, but I did have to keep assuring my husband that we'd only paid $50 and the order was cancelleable. Thank again for a terrific experience.

10/02/2019 WOW!...This hot tub is so fabulous and mostly for reasons I never thought of – family time. Since it was installed we have been out there, as a family, every night before bed. Great discussions with the kids (ages 9 and 12)! It slows us all down, relaxes us, and we simply connect and have great down time, together. Thank you Wind River!

2/01/2020 We love the new spa and working with you and your team has always been a great experience. Our first Wind River Spa lasted 14 years, it wasn't pretty towards the end but still ran great. I’ve attached a picture for your site.

11/14/2020 I wanted to take a quick minute to share my experience with the hot tub delivery team and electrician Wind River recommended. The spa delivery team was absolutely amazing as they had the tub placed and assembled within 45 minutes. They were very courteous, conscious about cleaning up the area after installation, and very thorough to ensure we understood everything about the tub. Highest praise for your team as we were very impressed. Second, Tyson, the electrician, did a fabulous job in navigating difficult walls inside our home to hook up the electrical. He spent almost five hours ensuring everything was correctly hooked up and the tub was in working order. Again, I am so impressed with Tyson's professional approach to his work and commitment to the customer. Rick, thank you! The entire experience was efficient and on point. Kudos to your leadership and your team's professional approach. Kind Regards,

01/21/2021 My wife and I did out research for our first spa purchase and decided to check out Wind River Spas. Zach met us as we walked in and provided us a very clear and straightforward explanation of the design and manufacturing method used by Wind River Spas including the uniqueness of their spas as compared to other manufactures in the industry. Zach was so very professional and never spoke disparagingly about the competition which we appreciated. We ordered the spa on the spot and found every step of the process to be efficient, simple and professional with continual communication from Rick and his team. The spa was delivered last week and once again a pleasurable experience. We are enjoying our spa on a daily basis! Needless to say, my wife and I are extremely happy with our spa and the experience with Wind River Spas. Don’t even bother going anywhere else – they are the only place to go.

1/16/17 Rick, We love our spa. I just want to say that we are impressed again by Wind River Spas. 12 years ago we purchased a spa and we were very impressed with the customer service at that time. Here we are 12 years later... I am even more impressed this time because some companies can get it right once. Only a few can do it right consistently. I have recommended Wind River several times and everyone that purchased a spa was as happy as we are. Thanks for building and delivering the best spa in Colorado.

4/17/15 Hi Rick, I did want to take a moment to commend you on the delivery crew. They were both very professional, helpful and efficient in the delivery of the spa. Bobby took the time to go over the basics of the spa with me, and I would give both of them very high marks. I know how difficult it is to higher dedicated professional people to do the job you need to have completed, as I too find struggle to find competent employees and then keep them. Please pass along my satisfaction to the crew and let them know how much I appreciate all they did in delivering our new spa. BTW, I am also very pleased with the appearance of the “reconditioned spa”. It looks completely new, and it is difficult to convince anyone looking at it that the unit is not new. Good job Wind River Spas, I can give you very high marks all the way around.

4/22/2014 Rick, We are loving our hot tub and have been in it almost every morning and evening. Everything from our visit to your showroom to the installation has been great. We were so impressed with Tyler's knowledge when we came in and we love the fact that we don't have to put a bunch of chemicals in the tub. Your personal contact to see if we had any questions before and after the install was very much appreciated and a nice personal touch. We are looking forward to many years of relaxation. Best Regards,

3/31/2014 Rick, We could not be more pleased with our new hot tub! Soaking this past winter on cold nights under the snow fall was exactly what we dreamed of when we purchased it, and coming out of it feeling clean (but not like we just sat in a soup of chemicals – unlike the mountain condo we stayed at for a ski trip – gosh we’re spoiled now J Thanks again!

5/13/2018 Rick your crew was outstanding!!! We went with Wind River because of your exceptional reviews and Customer Service, you exceeded our expectations 10 fold. From Kevin staying a little after closing on a Friday afternoon, to Ray, Zach, and the big fella with dread locks and the helper they brought along.....5-Star. You should be very proud of the guys representing you in the face of the Customer. As Colorado Natives, we could not be happier with the choice we made choosing an OUTSTANDING Colorado company. Kudos on another VERY SATISFIED CUSTOMER!

Choosing our hot tub was a great experience. We wanted a local business to support and in case of any future possible maintenance issues. The delivery crew were AWSOME! Friendly, careful and problem solving. From beginning to end, the process was seamless!

Wind River delivered and set up our tub last week where we live on a mountain lot. The crew, led by Dominic, was so synchronized and efficient that it was amazing watching them. They off-loaded the spa on its side on a sled to drag up our flagstone walkway. They took such great care to roll out an extremely long runner to protect the stone. The crew looked like they were moving stones for the pyramids in Egypt. Slowly and carefully, they pushed/pulled the spa on its sled (avoiding using a crane) up to its resting place on the upslope deck on our house. Once positioned, they slowly let it down. Immediately, the crew went into a fast break with each member doing what they were trained to do to set up the tub and then check out the entire system for me. I was so impressed with the professionalism of the crew and the quality of the tub. We are so happy that it arrived just before the snow up here. BTW, I am unrelated to WR and was provided no incentive or remuneration to write this review. Simply, WR is the best spa manufacturer here in CO. And, if you don't believe me, just look at the reviews online. Many thanks, guys. Kevin Mullin Evergreen, CO

12/15/2014 Our 2011 hot tub was damaged in a house fire this past January and because we enjoyed the first tub so much, there was no question in our mind about wanting to replace it with another from Wind River Spas. We have been very satisfied with the service and product quality - buying from a Denver-based company that services what it sells is important to us. Living in the foothills, we thoroughly enjoy a good soak overlooking the Front Range! Thanks,

8/16/2017 Dear Wind River Team, Our daughter, sons and grandsons twisted our arms until we agreed to check into having a hot tub installed, several days of on-line window shopping and a few trips to local spa dealers did not make us hot tub owners. One stop at Wind River Spas and one hour with Tyler was all that it took for us to make our decision. By the way it has been one of our best decisions, next to, moving to Evergreen Co. From the initial site visit, area prep (by yours truly), pouring of the pad, final install, which required crane to get the tub close to the pad, we were soaking in the tub in less than 30 days. Everyone is happy! The Wind River team has been absolutely great to work with on all fronts, sales, service and management support. Best decision by far to purchase from the manufacturer, take their tour and rest / soak assured.

10/25/2019 This is our second Wind River Spa. The first one was purchased 13 years ago so decided it was as time for an upgrade. After doing the research & price shopping again I determined that Wind River was the best tub comparing the quality & features of all the others out there. Rick & his team deliver a quality product backed by superior customer service. The delivery team is top notch. They do an amazing job getting the tub safely through some tight spaces into its well placed spot. Rick came up with the deck design configuration for it after his sight visit when we purchased our first spa. I still start every morning sitting in the Adirondack seat of the spa looking out into the mountain side. This morning the electric was out for two hours with over a foot of snow sitting on the cover of the tub. When the electricity came back on, I immediately went out to check the temperature of the tub. It was 102-right where I had it set. The improvements made in the last 13 years including the amazing insulating quality are well noted.

1/15/2018 Our house in the mountains is on well water, and even with prefiltering the water to fill up the tub, it had come in quite murky. I let the filtering system and ozonator run for 36 hours, and when I came back the water was crystal clear. I would recommend Wind River Spas to anyone with well water that needs significant filtering before hot tubbing.

8/10/2015 Rick, Victor, Nick, & John just left and I wanted to let you know that they were extremely professional and handled our hot tub with skill and care that I'm sure will result in years of happy use and no nicks, dents, or chips, that I'm sure you've experienced on installation at one time or another over the years. They really exhibited "teamwork" when rolling the tub on the cart up and around the path and again when lowering and positioning the tub for it's spot. Victor really communicated well throughout the installation and all 3 showed interest in what Gail and I thought as far as how it finally sat on the pad and any questions regarding installation. They called like you said they would, they called a second time getting on hwy 24 giving us time to have the electrician arrive at a perfect time, and they did a great job moving and installing the tub. Thanks for a great experience in evaluating, selecting, and receiving our spa. From the resources you have on your website, the people in the showroom, and the delivery crew you did a great job! Thank you,

Rick, I Just wanted to say Thank You for a great buying experience, it was so refreshing dealing with quality sales people, service techs and an owner who takes the time to check in on his clients. We have been loving the spa and as you promised everything was installed according to schedule. I would be more than happy to recommend Wind River Spas to my friends and family. You have a built a quality product and exceeded my expectations, thanks again.

Wind River Spas proves there is still a business that delivers a great product and where customer service drives its action. I would give them 5 stars for their product and customer service. Tub damage was noticed shortly after installation. One phone call and a couple of pictures later, Wind River said it would send a new tub, without me even saying a word. There was no push back. Wind River accepted full responsibility, apologized for the issue and put me in the front of the line for building a new custom tub to replace the damaged one. They did everything to remove the old one, and replaced it with the new one. I just added water and turned it on. Right from the initial install, there was excellent communication from delivery reminders to reaching out on day of delivery (which was on time). There was also follow up communication, making sure everything was to my satisfaction during deliver/install and to answer any questions relating to use and operation. This continued for the reinstall as well. The tub itself (Steamboat model) is great, it has been easy to use and maintain. The jets are well placed with good options and strong streams of water/air for hydrotherapy. Control console is easy to understand and use, and the lighting options provide great functionality. I would highly recommend Wind River Spas for its great product, excellent customer support, and willingness to honor its promises and guarantees.

02/24/2020 Rick We certainly have been enjoying the Spa, no questions thus far. Thank you for the outstanding customer service and the great product. I will gladly recommend your company to anyone that I know who may be in the market for a new spa. I have half a dozen Spa stores within a mile of my house, I'm glad I drove the 60 miles to do business with you.

For such a big project it is getting a new hot tub in Wind River spas made it extremely easy. The staff was friendly and professional, and the tub looks amazing. The whole process from initial conversation to final delivery was very enjoyable.

Been a customer Wind River many years and have owned two of their hot tubs. Always been happy with their products and service.

Thanks so much to Nathan and his amazing crew. Because a crane could not be used to install our spa, they had to slide it down the hill on to a lower deck, across the lower deck, up a flight of stairs onto the upper deck and then set it on a platform below the level of the deck. They did all this in snow! Before that, they had to remove our old hot tub through the same route. Nathan proved that he was the man who could figure out how to make it work. Again, thanks to Nathan and his crew for their very hard work under difficult conditions. I think they could install a spa just about anywhere! We absolutely love this spa and highly recommend Wind River.

11/13/13 Hi Rick, I wanted to send a note and photo to let you know how much we love our Wind River Spa. We have used it 5-6 days a week for almost 3 months now and are very happy with it! We have the Sierra model but added a few extra jets, which is one thing we absolutely loved - the ability to customize this to our specific needs. As an avid runner and hiker, the calve jets that we added are some of my personal favorites. It's been so nice to spend family time from our spa - my kids love the light and waterfall, and of course practicing cannonballs and underwater flips! We have had a few guests comment that it is the nicest hot tub they have ever been in. We will recommend Wind River without hesitation. Thank you for being such a great company - great product and great customer service.

7/1/2015 Rick, I wanted to tell you that your installation team (Bobby, Ray and Nick) did an excellent job! They had to remove a heavy, old Marquis spa from our deck and the workload didn't phase them. We were relieved that we didn't have to hire a crane to do the job. They set up our new Vitalizer in a timely manner and explained all the details of operation. They were all courteous, hard working, and efficient! We really appreciated all of their efforts in installing our new spa. We have really been enjoying our new hot tub. I love the color combinations of the Tuscan Sun interior and Teak skirt. I was also glad I could pick the color of my cover. I chose the tan because it would show less dirt/pollen than a darker color. We ended up buying a floor model because it was the perfect size I had been looking for, not too big and not too small and was the color that I would have selected if I had one ordered one. We are so pleased with your company and our new Wind River Spa.

Testimonials08/16/2018 Rick, I cannot overstate how delighted we have been with everything related to this spa purchase. Every single employee we have met was as professional as they come - polite, thoughtful, practical, and exceedingly helpful. We had a couple of snags getting delivery coordinated with our landscaping company and your team was on top of everything, constantly checking in to make sure our needs were being met. And the tub itself is perfect in every way. The thoughtful design and simple maintenance give us comfort knowing that everyone from our 80+ year-old parents to our teenage children can all safely and properly use the spa. We have been enjoying it almost every day! We almost didn’t stop by your showroom because we assumed that, based on the outstanding testimonials and quality marketing, your spas would be outside of our price range. We were thrilled to find that your prices were very competitive for a superior product. We are recommending you to everyone we know. Congratulations on your outstanding business and THANK YOU!

12/31/2013 Hi Rick, The hot tub is terrific. We have really enjoyed it. The installation crew did a great job. Here is a photo of my daughter, son in law and grandson warming up after playing in the snow. They are from Florida! Thanks for the follow up.

09/12/2016 Hey Rick! We absolutely love our new spa! We use it every single day (multiple times a day on most days) and couldn't be happier. Had our family over for a spa party and they all loved it as well. We comfortably put 7 people in our Telluride spa. Love getting in at night and gazing at the stars. Thanks to you and your great team!

Testimonials6/7/2018 Rick, I wanted to drop you a quick line and say thanks for the great service and product. I did a lot of research as to where I wanted to buy our next spa. Your company was the stand out winner for many reasons. That research got me in your doors. After I came in a few months ago, I was greeted by a great sales group solidifying that I made the correct choice in choosing Wind River. You should know I made more than one trip to the store before deciding to purchase, I had conversations with more than one sales person. Each sales employee was the same...a great representative of your product and organization. My wife and I love our spa and our experience with your company. I've told a few people I work with about our experience and will tell many more in the future. Thanks Much

Rick, Here are a couple of pictures. One is of the crane bringing our new spa over our house and the other is of the spa sitting on our back deck in the snow! Looks out over the beautiful mountains up here at 9500 feet in altitude. Your delivery crew was so nice and they were very informative. When the control panel went out this past week after a 10 hour planned power outage, Tom replaced it in a timely manner. We truly love our new Wind River Spa. It has felt like we have gone from an old VW to a new Mercedes! Kudos to your whole company for tremendous customer service. As a native Coloradoan, I am so impressed that the unit is made in Colorado and even has Croc headrests! Thank you again,

We are SO happy with our new hot tub!! Thanks to Tyler for his wonderful help and patience in helping us decide what was best to fit our needs (and wants). All of our questions were answered and everything was explained in detail. Thanks also to Victor and Nick for the excellent installation service. We are very happy with Wind River Spas!

I can't say enough about the excellent experience we had with Wind River Spas. They really believe in Customer Services and it shows. From picking out our hot tub to the delivery, everything was so smooth and friendly. We are very pleased.

Our New Wind River Spa was delivered on the original date we were promised, by three of your set up crew members. Everything was hassle free including removal of our old spa. We've had it for ten days and have used it every day. Oh ya, your employees were all very friendly and answered our questions. Thanks,

I have owned a Wind River Spa for about three months and I love it. Every aspect of the purchase and ownership of the spa has been great. The staff at Wind River are all very courteous and knowledgeable about their products. Having owned a spa in the past I had a lot of questions and each employee I talked to was patient and gave me clear and informative answers. The crew delivering the spa was terrific. They were very careful setting the spa up and they spent time showing me the features of the spa and being sure that I understood everything from properly filling the spa through the initial use of the spa. I had one minor issue with the spa shortly after I got it, I called Wind River and told them about it, and they quickly had a service man out to my house and he fixed the issue. There are a lot of spas and spa retailers around but what I especially like about Wind River Spas is the complete package they offer which includes everything from manufacturing the spa through service after the sale. Their own employees are involved with each step of the process resulting in no middle men or sub contractors to deal with. I continue to use my spa four or five times a week. So far, my only challenge with the spa is deciding whether I like using it more in the morning or the evening.

WIND RIVER SPA FOR JOE AND LAURIE TURNAGETHANKS FOR A GREAT SPA EXPERIENCE and easy installation.

When we walked into Wind River Spas, we walked in knowing very little about what we were buying, we were greeted by Rick who gave us a tour of the showroom and answered all of our questions about the spas as well as showed us our different options as far as colors, sizes and styles. After getting an education in what we were buying we felt very comfortable in making our purchase. The buying process was very pleasant and not once did we feel as if we were being pressured into anything. After we made our purchase, Rick came to our home and we examined the site for the new spa. A concrete pad was poured and the next day the spa along with a crane arrived at our home. The delivery and set-up of our new spa went perfectly the delivery crew was very professional and careful not to damage the property in any way. After they were done, all trash was removed from the site and the features and controls of the spa were again explained. I was given an explanation of how to start the spa after it had been filled and the next morning, after the water was warm, we were enjoying our new spa. A big thanks to Rick and the whole crew at Wind River Spas for making our first spa buying experience an exceptionally pleasant and easy one.

The tub is great! jets are well placed, the lights are cool, the seats comfortable. Your crew was very competent and friendly and everything seems to be working fine. We are both happy that we chose Wind River Spas to supply our new tub, and will recommend you to anyone who asks. Thanks again for the great product and service.

My husband and I had visited several stores looking at all the different kinds of spas out there.  As he was doing some research we found Wind River Spas. He was very impressed by what he read. So we headed down to their Englewood store.  We both like the fact that Wind River Spas use very little chemicals in their spas. Which we saw as a HUGE plus!  My husband has a bad back which is why we were in the market for a spa. Zach greeted us when we walked into the store. He was so very kind and showed us all that their spas offer.  His knowledge of the spas was impressive and very thorough.  He also said we could come back to the store and try out a spa or two. We took advantage of that on a lovely day in March to visit the store.  Zach made sure we enjoyed our time there and made us feel very welcome.  Answering all of our questions and showing us the different features of the various spas.  Zach even drove down to our home to see the route to take to place the hot tub. Having had our hot tub for only a week we have thoroughly enjoyed it!  My husband uses it 3 times a day! I enjoy it the most in the evening with the lights and water fountain on. This is something we will use and enjoy for years to come. Thanks Zack and Rick for a wonderful spa and your outstanding customer service.

Thanks again to Wind River Spas. We bought our Steamboat model in the fall of 2016. Our WRS experience started with Tyler in sales. He was great and answered so many questions so we could make a pretty educated purchase, particularly on how WRS stacked up against the competition. The delivery process was seamless. I had our electrician present during the delivery and your team made it look easy. They even came back to make some minor cover adjustments for free since I changed my mind on the location of the lift. Our cabin is at 10,200 feet and in a pretty remote area outside Leadville Colorado and your team scheduled it quickly with no hassle. We have had no service issues since. The filtering system is no joke. I have numerous friends with hot tubs and they are always messing around with chemicals and adjusting treatments. I literally do nothing to our tub except changing/rinsing the filter as recommended and shocking it after each use, again as recommended. For times when we do not visit the cabin for 4-8 weeks, I simply add a floaty that slowly dispenses small round chlorine tablets so there is at least some treatment during long absences. I put the floaty on the lowers setting. If I used the tub weekly, there would be no need for the floaty. My water is crystal clear all the time and we even used well water to fill it. Amazingly simple to maintain. Recently, the tub freeze warranty was tested. It had been about 4-5 weeks since I was at the cabin. The power goes off frequently in this area. Normally everything resets and there are no issues. But, sometimes there are surges when it comes back on which can trip our hot tub breaker. I showed up last weekend and the tub was hovering around 32-33 degrees with nothing freezing. I was amazed. My guess is the power went off weeks ago. I flipped the breaker and the warmup cycle started right back up. By the next day I was enjoying the hot tub at a comfy 102 degrees with our amazing views of the Sawatch Range. Doesn’t get much better and I would highly recommend WRS to anyone! Thanks again to you, Tyler and your team.

We are very happy with everything.  From the sales to delivery and follow-up - you run a top-notch business. We are glad we went with Wind River!

From the moment we walked into Wind River Spas to the delivery of our new spa, Wind River Spas has been the absolute BEST to work with!! Their customer service is top notch! We highly recommend them!

Dear Rick, I just wanted to send you a note telling you how happy I am with my Breckenridge hot tub. I have owned it for more than six months and it is the best investment I have ever made. I use it approx. 3-4 times a week. It is so nice to relax in it after a long day at work. I use a computer all day and my neck gets sore and the spa takes that stiffness away. I also use it after working out or after skiing and the next day I feel great. I would like to Thank You for coming out to my house to inspect my patio and referring me to an electrician for the work to be done. Also, the setup and follow-up service (from Jason) afterwards was excellent. I also did the comparison shopping like you told me to do. The quality, service, and low maintenance on my tub is superior to the other brands. I got many extras on my tub that you end up paying more for from the competitors. I have no problem recommending my family and friends who are in the market for a hot tub. Thank you again,

6/10/11 I wish everyone delivered as much for MY money as Windriver does. I just wish I felt this good about every purchase I make. Your product, your price, your service and, your people are exceptional. Thanks again for making this so easy

1/19/12 Hi Rick, I wanted to get in a month of use of our new Wind River Spa, then tell you what Nancy & I think of the spa and your company. First, I have to say that I thoroughly enjoyed meeting you personally and was very impressed with your knowledgeable and professional presentation of the details regarding the manufacturing and operation of the chemical-free Wind Wind River Spa. Once we toured your elegant showroom and reviewed spa options, we chose the spa most suited to our liking and to our deck environment. You explained every detail of the process from beginning to end, making everything easy to understand and not once did we ever feel pressured to purchase anything. Following our purchase, everything happened exactly as you stated and as you outlined in the purchase contract. The spa was delivered on the day it was promised and the delivery crew couldn't have been more helpful or nicer to work with. The spa is beautiful and performs beyond my expectations and I still can't believe how sparkling clear and odor-free the water remains after over a full month of near-daily use without using any chlorine or bromine. I no longer have any of the itching on my back following a long jet massage like I used to get with our old spa. It is wonderful. Purchasing our Wind River Spa from you was truly one of the best purchase experiences I can remember, bar none. I can honestly and whole heartedly recommend Wind River Spas to anyone looking for a high-quality, extremely efficient and state-of-the-art spa. I seldom ever give a glowing review of anything like this, because most of the time, once you get past the sales and talk ; it seems like no one follows through or really cares about quality, professionalism or integrity. You do care Rick, and as one business owner to another, you earned this favorable review. Regrets? I have only one. After 16 years of owning two other spas, I only wish I would have purchased the Wind River first.

5/15/12 Dear Rick -- We are so glad to have a working hot tub in our beautiful patio and are even happier to have one of yours. We not only love the style and the features but especially like that it is virtually chemical free! Your staff was always so helpful and timely in all our dealings right down to the delivery crew. Thanks for making this all a pleasant experience.  

6/20/14 Rick and his staff were very professional and informative in our hot tub purchase. We are really enjoying our new hot tub and were very impressed with the courtesy and the helpful instructions from his installation team. They spent time in answering all our questions on operations and maintenance of new hot tub. I would definitively recommend Wind River Spas to my friends and neighbors.

7/28/2015 From the first time we walked in and Nelson showed us around we never felt pressured to buy. When we made the decision to buy everyone was very helpful. You have been extremely patient with us since we had to move our delivery so many times. The delivery guys were fantastic. They were very careful not to scratch or damage the shell. They were patient explaining everything to me. We absolutely love our spa. It was the best investment we have ever made!!!

7/21/2016 Thank you for the follow up. You and your team was professional and very efficient. The tub is amazing. I love all the seating options and jet controls. My favorite is the adadirondack and whirlpool seat. Thanks for checking in on us. Respectfully,

08/19/2019 Rick, Please pass heartfelt gratitude from Kathy and I to your team for the delivery and installation of our new spa!! The professionalism, personality and courtesy that your team brought to our home is exactly the reason we continue to be your customer! While the quality of the product is beyond any expectation, the personal part is what separates your company for us!! Many times I have called and visited the store for advice, help and direction, each time I have received the same helpful and positive response. Thank you for exceptional service and a product that makes an amazing difference for us! Best Regards,

07/20/2020 We have been enjoying it immensely. Kyle and the rest of the crew were quick, efficient and courteous in removing the 16-year-old Keystone spa, and getting the new one in place. Thanks again for the great spa and the great service.

Hey Rick - how are things? As you can see from the pics we have a great place for our hot tub. Mary and I sit out at nite in our hot tub oasis having cocktails and just relaxing. We love our hot tub!!!! Thanks for everything!

We bought our first Spa from Rick in 2002 when we got married. We moved and bought a 2nd Wind River Spa which our twins loved. When I had to transfer to CA for 2 years and found a buyer Rick helped us move the Spa. We are now happy to be back in Colorado and just bought our 3rd Wind River Spa this time a 92x92 Malibu Blue Spa. We have been very happy with our Wind River Spas and and the service. Our kids love the Spa and it creates many great family memories.

Rick, Thanks for the follow up. We are really enjoying the tub. We are very pleased with the quality of the tub and the experience we had with Wind River. Thank you,

Rick…thanks so much, the tub is terrific! We couldn’t be happier and it takes up less space on our tiny patio so that’s a plus. Larry uses daily and he’s the real fan of hot tubs and says this is the best. Nelson, Isaac and the other installer were so great to work with, professional and knowledgeable. Wind River will be recommended!

Our new Wind River spa is wonderful, super easy to use and maintain and we would highly recommend it. The process of shopping for the spa with Wind River was pleasant and enjoyable and the delivery was excellent. They really gave me time and issues to contemplate, and suggestions when deciding how to orient the tub and they left with everything buttoned up. Overall we couldn't be happier. Thanks for your good work.

I wanted to take a few moments to share with you our experience with our recent purchase of two of your great spas. I haveowned a spa for years that finally needed replacement while Marta is a new owner. We did our research and made of list offeatures we were looking for and set out to visit the various spa dealers along the front range. Windriver was at the top of mylist so we decided to visit your factory showroom in Lafayette. We met up with Nelson there and he took us through thefeatures of the various spas and gave us a very extensive tour of the factory were we were able to watch spas being built.We were impressed by Nelson's knowledge and the factory floor visit and most importantly the features and quality of yourproduct. Although your spas seemed to be in the high end range of spas, when we received a quote, we were pleasantlysurprised to find the price to be more in line with the low end range of other spas brands that we had looked at. Here is ashort list of what we love about your spas. Built and sold by the same company here in Colorado.Built for Colorado conditionsEliminates the middle man so you get more spa for the same money others are asking.Reduces transit handling and distance that reduces cost and potential damageFactory support right here in Co. Thicker shell materialMakes sense it will hold up to Colorado climate betterWe love the textured option we chose with our spas Continuous flow ozonator systemHaving owned a spa for years, I was thrilled to see this system in your spas. The water is so fresh and virtually chemicalfree that I no longer have the dry irritated skin I used to experience with my old spa. Great feature. Easy access to spa plumbingThis was a major selling point for me as my old spa had started leaking and for the life of me I could not find the leak dueto the entire cavity being filled with foam. I think your design greatly superior in this area. No one expects their spa to leak,but I know from experience, that given Colorado's extreme temperature swings, it is inevitable that a leak could show upover time. Choice of spa shell and skirtThis is a great feature. We both chose different shell and skirt colors and as such each have a custom spa to order. Welove this. Last but certainly not least, the people at WindriverPeople make all the difference. Everyone we have dealt with at Windriver have been great. You have a tremendous team andwish to thank them all. Again, we wish to thank Windriver for your great product and service. Sincerely,

We are very happy with our new spa. We have used it every day! Your staff that delivered and set up we’re amazing, professional and polite!

This is a great local company that makes high quality hot tubs for a great price - designed for Colorado's extreme weather, and as a local company, they provide unmatched customer service, going way above and beyond what's required or even expected. I can't recommend them enough.

My wife and I could not be happier with our new tub! Every step of the process was excellent. From sales to communication to manufacturing, delivery and setup at has been fantastic. Thank you and your entire team for making this an enjoyable experience!

This is our third purchase from Wind River and we are still happy with our choice. The ease of maintenance is still one of the biggest factors as to why we purchased our 3rd spa from Rick and the crew at Wind River. While we did have a minor problem when the spa was delivered, Wind River came out and fixed the slight damage to the skirt within a week. Having more controls on this spa versus the last one we had is really nice. no matter where you happen to be sitting in the spa you are near a controller. We really like the new flip controllers for air introduction better than the old style. So far so good.

Wind River Spas is #1 in Colorado. From the owner Rick to charge tech Tom the reliability and end product excels.

Wind River Spas is #1 in Colorado. From the owner Rick to charge tech Tom the reliability and end product excels.

Hi Rick thanks for checking in the spa is awesome Kathy and I have been in it almost every day since we got it. The install went great, the guys were friendly and helpful and explained everything. The whole experience was very easy and Justin was very helpful, I told him my budget and he explained the used spa process of your company rebuilding them and I was sold. I was very please when I did the wet test and Travis was very nice and explained everything and answered all my questions. I will and have recommended your company to friends and family. Thanks again for the easy purchase of a great spa.

From the moment my husband and I walked into the showroom to the finish of the delivery, we were so impressed with their staff and helpfulness to find just the right hot tub for the both of us. In the showroom, Zach and Dom were so interested in finding out just why we wanted a hot tub. They were both so knowledgeable and polite. There were no time constraints in educating us. The delivery team ( lead by Dom) was so careful to not damage the grass, outdoor lighting, and the artificial turf. The set up was quick and the education was perfect. This is our first hot tub at 74 and 72 years old and we can’t wait to enjoy it for many years to come. It looks beautiful on the back patio.

Everyone who we have worked with through this entire process, from picking out the hot tub to getting it installed has been awesome.

We had been exploring the idea of owning a hot tub for some years but it wasn’t until I was referred to Wind River Spas by a friend that this soon became a reality. Rick, the owner of Wind River scheduled an onsite visit at our home to discuss the various spa options, review our backyard layout and was very patient with us and all of our questions. After reviewing some of the literature we wanted to visit the showroom to see the spas firsthand –where Rick again spent time with us reviewing all the quality materials that are used in their spa builds, compared various models and we discussed the limited maintenance tasks to ensure the life of the tub. We were very pleased that the owner of the company would spend so much time with us on and individual level and was readily available for any questions along the way including follow up phone calls or emails loaded with even more questions. The delivery crew was just as professional – positioned the tub exactly where I wanted it and spent the time reviewing all of the features with me before leaving. Overall this has been a very easy experience and my wife and I couldn’t be happier. We enjoy the tub almost every evening and it’s a great way to unwind and distress after a busy day. I will highly recommend this company to any of my friends who are interested in owning a spa as the thoroughness and professionalism of Wind River and its staff is unbeatable.

I will tell you, when the spa was first delivered, I stressed for several days, it was much bigger on my patio than in the showroom! We took that opportunity to add to the patio, I haven't regretted my purchase since. We use the spa nearly every night. I have a lot of trouble with my back, due to my job, and in turn have a lot of trouble sleeping. Well with our evening de-stress time in the spa, my back is better and I sleep better than I have in years. Of course my kids are enjoying hosting hot tub parties! Maintenance of the spa is simple, the filter is easy to take out and clean. I am looking forward to getting a lot of use out of our new spa!

Hi Rick, The spa is awesome!!! The guys that installed it were amazing too. Very nice, professional and went over everything in great detail. You'll see in the picture that we wanted it up against our patio and the pad was installed perfectly so the tub sits exactly where we wanted it. The kids were so excited we used it as a pool before the water was heated all the way. Then much to our surprise it was at 104 in about 6 hours. We've used it every day and sometimes more than once. It has been a great experience and we are so glad we went with Wind River!!! Thanks,

What a great spa from a great company!! We've had the Typhoon spa now for a month. It exceeds all of our expectations! The design of each sitting position provides unique jet configurations. Rotating between them provides an exceptional message experience. Additionally, the thoughtful placement of the main control screen and two accessory controls, make it really easy to control the two main pumps, lights and the stir feature used when adding pH and Chlorine shock chemicals. The spa uses an ozonizer making it unnecessary to maintain chlorine or bromine levels. Anyone purchasing a hot tub should understand this benefit. Also, we opted for the stereo option which we are so glad for. The speakers are placed behind the speakers, enabling us to listen to relaxing music at low volume while the main pumps are running. Lastly I can't say enough about the company. The experience was exceptional from our first visit through delivery. We received no-pressure education and help with our planning and configuration. The delivery was on time and meticulous. This is a company that is justifiably proud of their superior product and service. Anyone considering a hot tub should be sure to visit this company. We are certainly happy that we did!

Hey Rick, Your service guy was awesome!. He stayed in touch with me all through the process we had to go through here with some electrical issues we had that had nothing to do with you guys, but was related to our service panel. After all that was resolved, he called us last night after he got home (on Friday night) just to make sure we were okay. We are very impressed, though not surprised, because we had done lots of research on your company before we bought, and knew your customers were very high on your customer service. They were right! We are more than happy with your project and your service. But thanks a lot for checking, and give you service manager a gold metal from us. Just like everyone else I have interacted with at Wind River, he was absolutely amazing!

Rick, I Just wanted to say Thank You for a great buying experience, it was so refreshing dealing with quality sales people, service techs and an owner who takes the time to check in on his clients. We have been loving the spa and as you promised everything was installed according to schedule. I would be more than happy to recommend Wind River Spas to my friends and family. You have a built a quality product and exceeded my expectations, thanks again.

We have been loving the spa and have used it the last two nights despite the warm weather!  Install went off without a hitch (even the GIGANTIC crane) and Dominic and his crew were all great, professional, and courteous. Definitely a fan of your product and company.  Cheers!

Love the hot tub. Great job by the install team. Kevin was great on the sales side, helpful and answered all our questions. He got everything done quickly and efficiently. We had to have the tub placed with a crane and he took care of that, which was awesome. I would recommend Wind River to anyone who is in the market for a spa. Great job to Wind River and thank you from Kevin & Chere.

After a couple of years of trying to keep my old spa alive, I was finally confronted with the inevitable need to get rid of it. I really did not want a new spa but shopping on Craig's List or other sites for a used one did not appeal to me at all. I had thoughts of just not replacing the spa so before I made that decision, I spoke to Rick Hallett at Wind River Spas, who had been helping me keep my old unit alive. He told me that they sold refurbished spas that were very nice and were very affordable. I was nervous about what Refurbished meant, so I visited his factory in Lafayette and met Kevin who oversees the operation there, to see for myself what they were doing, which left satisfied that I would get something that would be as good as new. I spoke to my family and they thought we should go ahead and price out a unit, which I did and was very surprised with the cost, so I purchased the unit, which they showed me operating on their factory floor before delivering and set up at my house. They removed my old unit and made this a very easy operation. I would recommend to anybody Wind River Spas and the service that they provide. I did recommend to a friend and he bought a new spa just this week.

Rick, It's been a little over a month since we had our spa put in and we just wanted to let you know how happy we are with our new Windriver Spa. This is our second Windriver Spa, the first one was before you actually owned the company. We love the new spa with the maintenance free skirting and very little chemicals needed. We would also like to tell you how happy we were with Mike Riesinger our salesperson. He was quite helpful and knowledgeable and it was a pleasure working with him. You can count on our recommendation for you and Windriver Spas. Westminster, CO

Owning my own spa has been a lifelong dream of mine. I was having lunch with a coworker and mentioned my desire to get a spa, and he referred me to Wind River Spas. I got in touch with them and Tyler came out to my house to look over the installation site and discuss which model would be right for me. Once I got my HOA & city approvals and permits done I went to the showroom to order my spa. The guys there were very helpful; there was no hard sales pitch and they didn't try to upsell me on features I didn't need. They gave me my delivery date and the contact info for their recommended electrician. About two weeks before the delivery date I noticed that my patio slab was a bit uneven, so I contacted Wind River and they went out of their way to get some guys out to my house to install one of their perma-shims without pushing out my originally scheduled delivery date. On the morning of the delivery date the delivery guys and the electricians arrived punctually to do the installation and hookup. All the installation was done efficiently, and before leaving they gave me tutorial on using and caring for the spa. The electricians did a professional job and charged me a reasonable amount for the work. A few days after the installation, Rick the owner contacted me to see if I had any questions and to make sure that I was completely satisfied with my purchase. I really appreciated this touch of class; it showed that he stands behind his products and has a commitment to his customers. I've been using the spa almost every day since, and I love it! It looks great, it's built well, and designed to withstand Colorado's climate. It's the middle of winter and it's not having much of an impact on my electricity bill at all. There are cheaper options out there when buying a spa but I believe you can't go wrong with Wind River--you'll get a well-crafted spa that is built to last.

Working with Wind River Spas was a perfect purchase. I had ordered a spa from you during COVID but had to cancel because my business started to slow.  This time around, I decided to revisit your showroom and see if I still wanted a spa.  Nelson helped me and I liked what he had to offer so much, I decided to make the purchase. The whole transaction from start to finish happened as promised, no hiccups. Using your recommended electrician (John), was the best decision since he was familiar with your spas and knew how your installation process worked.  All of the young men on your delivery team, were nice and respectful. Your lead delivery person made sure I understood how to take care of my spa and left easy to follow instructions. When I first checked out your spas, I knew if I made a spa purchase, it would only be a Wind River Spa. I have owned spas in the past and I could see the difference in the quality right away, it also helped that you have an inviting showroom and knowledgeable staff. Thanks again, for the great experience.

We were relaxing in our Sierra model Wind River Spa last night and as I was getting a wonderful massage on my broken neck and torn shoulder from a snowmobile wreck last winter, I realized that we have had a perfect experience with our spa.  It was installed in September, 2007 at our home in Winter Park and it has performed flawlessly ever since.  The inside finish has stayed as new, all the circulating jets still work, the pumps are as strong as ever, and the exterior finish still looks good.  The spa cover still looks nearly new as I treat it a couple of time a year with a vinyl conditioner and 3M "303" protectorant.  I run the spa continuously 365 days a year maintaining a constant 104 degree temperature while we are here, otherwise it is set at 60 degrees.  The low speed circulating pump is an energy saving feature I appreciate and is probably one of the reasons the high speed pumps have performed so well.  If other spas perform this well, hats off to them, but I am one happy person who decided to purchase your spa nearly eight years ago.  Best wishes for your continued success.