When we walked into Wind River Spas, we walked in knowing very little about what we were buying, we were greeted by Rick who gave us a tour of the showroom and answered all of our questions about the spas as well as showed us our different options as far as colors, sizes and styles. After getting an education in what we were buying we felt very comfortable in making our purchase. The buying process was very pleasant and not once did we feel as if we were being pressured into anything. After we made our purchase, Rick came to our home and we examined the site for the new spa. A concrete pad was poured and the next day the spa along with a crane arrived at our home. The delivery and set-up of our new spa went perfectly the delivery crew was very professional and careful not to damage the property in any way. After they were done, all trash was removed from the site and the features and controls of the spa were again explained. I was given an explanation of how to start the spa after it had been filled and the next morning, after the water was warm, we were enjoying our new spa. A big thanks to Rick and the whole crew at Wind River Spas for making our first spa buying experience an exceptionally pleasant and easy one.