6/1/13
My first contact with WindRiver Spas was over the phone. Rick answered my call. He asked what I was looking for. I told him that I had back problems and was interested in power jets not huge numbers of jets. He carefully explained how therapeutic the WindRIver tub was and invited me to the showroom. Now this is my 4th hot tub, so I have seen a few hot tub operations. When my wife and I walked into WIndRIver, we were amazed by the showroom. Just hot tubs…no barbeque’s or pool tables or patio sets…just hot tubs. A real first class showroom! Rick introduced himself and showed us the the tubs. I wanted something small for a deck off of our bedroom. We looked at several possible tubs. There was no hype or high pressure from Rick. He just wanted to take care of us in a most professional manner…and he did. He came out to our home to inspect the deck to be sure it would be safe. He recommended adding an additional support , which I did. A week later the tub was delivered by WindRiver. The delivery men were polite and they knew what they were doing. The hot tub was up and running within an hour! It has been a couple of months now since delivery. Rick has called and emailed twice to make sure we were happy with the tub and it was working well. Gayle and I have completely enjoyed the “WindRiver” experience! Professional, polite and experts at what they do. As far as we are concerned their high level of service and quality of their tubs cannot be topped. We know how important referrals are to any business. Rick and WindRIver will get our referrals, for sure.
