I first ended up in the Lafayette location not realizing that’s primarily the factory and not really the showroom, but your operations guy told me everything about what makes your product unique and gave me a full tour of the factory. That really made an impression on me.
When I visited the actual showroom with my wife and the kid, Zach was just as helpful, and was especially good at helping us narrow down all the different options. From a sales focused experience, it was probably the most pleasant I’ve ever had. On top of that, this showroom is a thing of beauty. The kid area is not only amazing, but absolutely brilliant. What a great way to keep the kids busy and off my back while I’m trying to narrow down the specs on a hot tub!
The cherry on top was the video you sent showing how personable the overall experience is.
I considered other brands, but from that first experience in Lafayette, something told me you guys were different! I can’t wait to enjoy your hot tub for years to come.