After a couple of years of trying to keep my old spa alive, I was finally confronted with the inevitable need to get rid of it. I really did not want a new spa but shopping on Craig’s List or other sites for a used one did not appeal to me at all. I had thoughts of just not replacing the spa so before I made that decision, I spoke to Rick Hallett at Wind River Spas, who had been helping me keep my old unit alive. He told me that they sold refurbished spas that were very nice and were very affordable. I was nervous about what Refurbished meant, so I visited his factory in Lafayette and met Kevin who oversees the operation there, to see for myself what they were doing, which left satisfied that I would get something that would be as good as new. I spoke to my family and they thought we should go ahead and price out a unit, which I did and was very surprised with the cost, so I purchased the unit, which they showed me operating on their factory floor before delivering and set up at my house. They removed my old unit and made this a very easy operation. I would recommend to anybody Wind River Spas and the service that they provide. I did recommend to a friend and he bought a new spa just this week.