4/1/2014
Hi Rick:
We are ELATED! The delivery could not have gone more smoothly. I received a call about 20 minutes before the guys
were to arrive and they were right on time. Courteous and professional was the crew, and I made sure to give them a
tip that was easily going to over lunch for their hard work. I received a nice talk on the operation of the spa, which I
really appreciated.
The electrician, Shane LaGrange, was fantastic. He was professional and personable. Now I realize that he is not an
employee of yours, but I can tell you he is worth using in every job you have!
I am a lawyer by trade Rick. I deal with customer service every single day and I can tell you I am not so sure I have
EVER encountered a more professional outfit than yours. If you ever need a guy who teaches trial lawyers across the
county how to speak in public to sing your company’s praises, just say the word.
Thank you so much!