Parker

Rick, I wanted to write and let you know how happy we are with our purchase of our hot tub from Wind Rivers. With both my husband and myself with bad backs and the comfort of our hot tub we are using it quite often and enjoying every moment. It’s made a difference with us both and can’t thank you enough for your time and the great customer service we received upon getting it, that truly was a bonus for us both.

Thank you.
Patti & Mike Varney
Parker, CO

We are loving the spa, have been in it every night since delivery. It has helped with my restless leg syndrome, can sleep better and it is very relaxing. It also has helped my son with his back. He is really enjoying it.

I would definitely recommend Wind River to others, your honest, delivery of spa was as schedule. Your crew was professional, courteous and respectful to my property. They waited until the spa was filled and working, gave us some instructions afterwards.

Thanks again for your expertise on spas, you gave us options to choose from and you didn't try to push me into a new spa.

Parker, CO

Hi Rick,

The spa is awesome!!! The guys that installed it were amazing too. Very nice, professional and went over everything in great detail. You'll see in the picture that we wanted it up against our patio and the pad was installed perfectly so the tub sits exactly where we wanted it.

The kids were so excited we used it as a pool before the water was heated all the way. Then much to our surprise it was at 104 in about 6 hours. We've used it every day and sometimes more than once.

It has been a great experience and we are so glad we went with Wind River!!!

Thanks,

The Timberline is great. It’s my second Wind River in 11 years and wont be my last. Everyone at Wind River is knowledgeable and great to deal with. Tyler was patient and great to deal with even though I changed the color twice. The delivery crew was great as well and was patient as we located the hot tub on the deck, allowing me to drill thru the floor pan and deck to route the wiring up from below the deck. I’ve had 2 spas delivered and one moved and stored between houses. All experiences were good….not the norm for most companies today. Thanks!

Hi Rick!

First I have to say that it's a nice touch having the owner of a spa company (especially an owner of spa company who actually manufactures the spa) email us to see how we are doing, is a nice touch.

We literally looked at hot tubs for 2 years before we bought one. My best guess is that we visited your store 10 times. Bullfrog, cal spas, jacuzzi, and all the other brands is what we looked at. We saw all kinds of "deals" and decided Wind River was the way to go. Each time we visited your store we felt like there was a sense of confidence from your employees. Wind River had the personal touch. It was clear that each of your employees knew we'd be back. It was ok to take our time to make a decision.

Justin was who we dealt with most of the time. I also talked to Nick at least 5 times leading up to delivery. They both were fantastic and answered all of our questions. Justin expressed how his kids learned to hold their breath, swim, and be comfortable in water because of it. We're already enjoying the family time (without phones and TV) in our hot tub. We couldn't be happier with our purchase.

I've wanted a hot tub my entire life. I'm so happy we went with Wind River! I know a few people who have one and they were very encouraging. I'd recommend Wind River to everyone just as they did.

Thank for your follow up and for making a fantastic hot tub. I'm confident we will enjoy it for years!