Evergreen

Wind River delivered and set up our tub last week where we live on a mountain lot. The crew, led by Dominic, was so synchronized and efficient that it was amazing watching them. They off-loaded the spa on its side on a sled to drag up our flagstone walkway. They took such great care to roll out an extremely long runner to protect the stone. The crew looked like they were moving stones for the pyramids in Egypt. Slowly and carefully, they pushed/pulled the spa on its sled (avoiding using a crane) up to its resting place on the upslope deck on our house. Once positioned, they slowly let it down. Immediately, the crew went into a fast break with each member doing what they were trained to do to set up the tub and then check out the entire system for me. I was so impressed with the professionalism of the crew and the quality of the tub. We are so happy that it arrived just before the snow up here. BTW, I am unrelated to WR and was provided no incentive or remuneration to write this review. Simply, WR is the best spa manufacturer here in CO. And, if you don't believe me, just look at the reviews online. Many thanks, guys.

Kevin Mullin

Evergreen, CO

5/28/2014

Our experience working with Wind River was great. Professional, smooth, and overall fun.

10/3/2014

“My wife and I just moved into a new home and one of the first things we did was to contact Rick Hallet at Wind River Spas about getting a new Wind River spa. We had purchased two spas from Wind River previously (one was smashed by a very large tree falling on it or it would have been fine for years to come). We “had” to leave the spa for the purchaser of our previous residence and so getting a new one was a very high priority for us. We had a rather unique setting that we wanted to use and Rick came to visit and advise us on doing that. He determined what we needed to do and we selected our spa. From custom order to installation took only a couple of weeks. The team that arrived with the spa got right to work and the installation was very quick and smooth – though it took some hard work on the team’s part to put the tub in our “perfect spot” – a natural rock flat area with a concrete pad on the edge of our “cliff”. I was surprised to find that the new one was even better than the one we had before. The jets had been updated and are much easier to adjust and turn on and off, the control panel has some really nifty LED lighting, the sound deadening works even better, and the fit and finish are exact. We have been using the spa every day and all is as it should be. We may never need another spa but we will always feel confident that we can rely on Rick Hallet and Wind River for our supplies, advice, and continued good will. I checked out spas all over the country before selecting Wind River and I don’t think there is a better spa out there and I am just as sure that there is no better customer service!”

12/15/2014

Our 2011 hot tub was damaged in a house fire this past January and because we enjoyed the first tub so much, there was no question in our mind about wanting to replace it with another from Wind River Spas. We have been very satisfied with the service and product quality - buying from a Denver-based company that services what it sells is important to us. Living in the foothills, we thoroughly enjoy a good soak overlooking the Front Range!

Thanks,

12/19/2015

Hi Rick,
All is well with the tub. Very pleased with the product and your whole team ... from the sales staff, delivery crew and service team. Certainly will recommend Wind River to everyone. Thanks again !