Denver

09/01/2018

Hello Rick,

We got our beautiful new hot tub yesterday! This is our second Wind River tub. We didn't look anywhere else because my husband appreciates how easy it is to service. We got the biggest one with lights and music so our adult kids will come home to play with us!

I wanted to let you know how much we appreciated the service we got from your entire team. Zach was the first person we worked with at the showroom. He was so helpful and thorough. Who knew there are so many details to know about a hot tub?! Then Nick helped me finalize our decision on just the right tub. He was very patient with my indecision. These guys assured me the music thing was worth it, and easy to use. It's so cool!

The delivery guys were great! Marcos, Stash and Zach (I may getting a name wrong.) worked with us to get the new tub set up just right. And they graciously worked with the guy buying our old tub.

And one more thing for you. Your refund policy was really helpful. Most companies don't let you cancel up to the day before delivery on a custom product. Thankfully, we didn't have to use it, but it was down to the last day for us. We were arguing with our insurance company about payment. It all worked out, but I did have to keep assuring my husband that we'd only paid $50 and the order was cancelleable.

Thank again for a terrific experience.

10/29/2018

We are loving our new hot tub!!! You are all amazing at Wind River Spas!!! You made our decision easy with no buyers remorse! :) Your staff is knowledgeable, kind and helpful. The guys that removed and delivered our spas were so helpful and gracious. I will certainly be recommending your company to anyone in the market for a new spa.

My favorite part of working with you is that you never tried to up sale anything. You presented all the options and allowed us to choose the right spa for us and our budget. We are super happy with our choice….and we didn’t break the bank! Thank you again for all you did for us!

Sincerely,

06/12/2019

“Windriver Spas is a top notch outfit, providing an easy buying experience, excellent customer service and a smooth installation. We are enjoying our new hot tub and will be customers for life. We highly recommend this company to anyone looking to get a quality product form a local company."

10/02/2019

WOW!...This hot tub is so fabulous and mostly for reasons I never thought of – family time. Since it was installed we have been out there, as a family, every night before bed. Great discussions with the kids (ages 9 and 12)! It slows us all down, relaxes us, and we simply connect and have great down time, together. Thank you Wind River!

10/14/2019

Rick and his team at Wind River Spas were phenomenal to work with from start to finish. Not only were they incredibly knowledgeable, they know their value and we now do too! Very happy with the product & customer service.