Aurora

9/17/12

Rick,
We just returned from a week in Pebble Beach and played way too much golf. Lynn and I enjoyed our first tubing last night. It was wonderful. Tonight we're going to chill a bottle of champagne and enjoy some more. Your delivery team was very professional and your service and product is second to none!

Thanks

6/1/13

My first contact with WindRiver Spas was over the phone. Rick answered my call. He asked what I was looking for. I told him that I had back problems and was interested in power jets not huge numbers of jets. He carefully explained how therapeutic the WindRIver tub was and invited me to the showroom. Now this is my 4th hot tub, so I have seen a few hot tub operations. When my wife and I walked into WIndRIver, we were amazed by the showroom. Just hot tubs...no barbeque's or pool tables or patio sets...just hot tubs. A real first class showroom! Rick introduced himself and showed us the the tubs. I wanted something small for a deck off of our bedroom. We looked at several possible tubs. There was no hype or high pressure from Rick. He just wanted to take care of us in a most professional manner...and he did. He came out to our home to inspect the deck to be sure it would be safe. He recommended adding an additional support , which I did. A week later the tub was delivered by WindRiver. The delivery men were polite and they knew what they were doing. The hot tub was up and running within an hour! It has been a couple of months now since delivery. Rick has called and emailed twice to make sure we were happy with the tub and it was working well. Gayle and I have completely enjoyed the "WindRiver" experience! Professional, polite and experts at what they do. As far as we are concerned their high level of service and quality of their tubs cannot be topped. We know how important referrals are to any business. Rick and WindRIver will get our referrals, for sure.

12/31/2013

We made this purchase almost one year ago. I always see reviews of items right after someone has gotten an item. I wanted to give my review after we had gotten this Hot tub and had been owners for over a year.
THIS IS THE BEST PURCHASE EVER!!
My husband says that every time we go in it. I just say, every Day I use it, yes I am in it every day, "AAAWWWwwwwwwwwwwww."
We got this Hot tub two months after I had gone through my second lumbar fusion. I knew that I needed it for my recovery. I needed it to help with my pain management. It exceeded my expectations and more.
When Rick came to our house to discuss his line of Hot tubs, he was extremely helpful in our making our decision. He gave us a suggestion on what he felt would work best for our needs. We picked a model that was TWO STEPS UP for the one he felt would work for us. In other words there was no pressure from him for us to purchase.
I chose his company because of the quality of the Hot Tub for Colorado weather.
We have had friends,Children, Grandchildren and a 71 year old grandmother also enjoy our Hot tub. Tonight after Christmas shopping, decorating and cooking dinner, which had me on my feet for 3x longer than usual there was a light at the end of my pain tunnel, my HOT TUB. I give it a rating of a BAZILLION out of ten. Owners of a little over a year and still as thrilled 12 hrs after it was filled and turned on. Rick and his staff did a fantastic job of getting us into this marvelous tub.

7/12/2014

Rick and the employees of Wind River Spas are excellent. Words really cannot describe the level of quality customer service they have provided. From walking into the showroom to getting into the spa after install they exceeded my expectations. We had an appointment at another "retailer" all set for later in the afternoon we went into Wind River. After researching and watching the videos on line we decided to check out this locally owned and operated business. There was absolutely no pressure to purchase. We could have walked out at any time. We did not want to. The experience was that good. For a little more than we would have paid for a different spa at a different retailer we were able to get a CUSTOM spa built for Colorado not California. Chemical Free to boot! I can go on and on about the spa and the employees that poured the pad, the subcontractor that ran the electric, the owner (seriously, when was the last time you had direct contact with the owner? At any time day or night? Not an exaggeration). If you buy from somewhere else you will be greatly disappointed that you passed up the opportunity to have the best spa you could have. Truly an amazing company and exceptional product.

Let me thank you and the entire"Wind River" team for a great experience ,from the free site visit, wet test and great crane delivery and the electrical.We could not be happier with the total experience. We enjoy the fact that we are as chemical free as possible.

Regards and Thanks,