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Rick,

I'm glad that you emailed us as we were going to email you. My wife said that your delivery crew was absolutely top notch. They set up the tub within an hour or so with no problems at all. They were very attentive to her wishes and set up went off without a hitch. The electrician was excellent also. We have already enjoyed the tub twice today and plan to revisit before going to bed. Waking up to a soak in the tub was a wonderful way to start the day. After yesterday's flight in from DC and the pain from arthritis the soak in the tub was nice.

Thanks for your great service and we are extremely happy with the tub.

Rick,

Thanks to the dedication of your hard working employees everything went extremely smooth on the delivery. We thank you for the time each of you spent with us; yourself, Matt and Justin made us feel comfortable with our decision to buy your product. We have just used it once this morning because last night it just wasn’t quite up to temperature. If we do have any questions or concerns we will contact you for assistance.

Thanks again,

Rick - thanks for the follow-up. I spoke with Nelson shortly after the delivery to tell him what a great crew you have. They did an amazing job placing the tub just where I wanted it and Harold was awesome with the electric and explanation of how everything worked. We've spent the past two nights in the tub and absolutely LOVE it. Thanks for having a great product, great company, and great employees.

Regards,

Hi Rick,
Thanks for following up so quickly on our new installation. This is the 4th hot tub we’ve owned, so I feel like I’m an experienced customer. The Wind River spa is by FAR the best we’ve ever been in. We purchased the Sierra, with 34 jets and enjoy the different configurations of the seating pattern. The electrician you recommended did a great job of changing our 220 from a 3 wire system to a 4 wire system, and he even replaced another breaker we were having trouble with.

Your manual is very complete and I learned some things about the details of the pumps and systems that I didn’t know before. Everyone we’ve worked with from your company with has been very pleasant and knowledgeable. I can’t say enough about the quality of your product, and we plan on using it for at least the next 15-20 years.
Thanks,

After visiting local home shows and the “traveling spa road shows” that come periodically I was very disillusioned as the sales reps all seemed slimy and evasive when I asked specific questions about the construction, setup and placement of the spa. So I continued my search online and found Wind River Spas, who happened to be local. My wife and I visited the showroom and had all our questions answered immediately, most importantly there was no pressure to buy, just a presentation of “this is what we have to offer and why we think ours spa is superior to others”. The whole experience from selection to delivery was just as promised and the price was as competitive as the other less forthcoming dealers.