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Scott & Maureen Barnes
July 1, 2021
“We arrived in Colorado from Arizona recently. We have a home with a deck that needed a Spa, so we shopped quite a bit for the right solution. Wind River stood out from the start and in the end was head and shoulders above the other options. The Spa is wonderful – every little detail is done right, it’s such a luxury to slip into on a cold Colorado evening - and it’s built for the Colorado weather by people that understand what that means. The team behind it is great – knowledgeable, professional and went above and beyond to make sure we were happy. Buying local paid off for us and we highly recommend Wind River Spas.”
Clifford Douglas
July 1, 2021
I waited for a little while to post my review so I would have a more objective view of my purchase. I have now owned my Wind River hot tub for six months and I must say I am thoroughly delighted that I purchased my hot tub from Wind River. It is easy to maintain, it looks good, it's comfortable, it has a unique feature that we love (whirlpool seat) the cost to purchase and to run is more than fair, I get awesome comments from my friends and family and frankly it is one of the best purchases I have ever made. One of the most awesome features of Wind River tubs (the one my wife and I purchased) is the whirlpool seat. I can't say enough about that feature as it is so relaxing and the recliner seats and the other seats are just as awesome. We looked for a couple months for a hot tub before we made our selection and that was the same day we saw the Wind River hot tub. It was different, this was the only one with the whirlpool seat we saw out of literally over a hundred. I was also impressed with it being a local company (created, built and sold) which means the money more or less stays in our community and it's developed for our Colorado environment to help it last longer than many of the tubs mass produced from out of state. They put more into their product than the national chains. That's frankly awesome in my opinion. But on top of that is everything I looked at about Wind River was positive. They have NO bad reviews. You also have people who have had one Wind River, come back and buy a second one. (when they have moved or replaced their old one after twenty plus years) That's fantastic. They go a step above everyone else in my opinion. The owner is really a nice guy and he'll try his best to fit you into what you like and need. Take it from me, (I'm one of the biggest skeptics you'd ever meet) if you are considering a hot tub, go to Wind River, you'll be glad you did. They make a quality product and they will go out of their way to make sure your happy. I can't say enough about how happy we are regarding our purchase.
Roger Carollo
July 1, 2021
Dear Rick:
A Huge thanks to you and WindRiver Spas for continuing to work with me thought my journey for a new spa. If you recall, I contacted you in September of this year knowing that my previous spa of 13 years had sprung a leak (my own negligence). We talked about alternatives and I new that I wanted a new spa. So I sought out on a quest for the best buy for my money.
I decided in October to purchase a spa thru Costco.com mainly because I believed I was getting more spa for the dollar. I was getting a larger spa, 60 jets and two pumps at a price that WindRiver, as well as other dealers, couldn’t beat. I was reluctant to make such a large purchase on-line, so I tracked down the similar spa at a local dealer, viewed it and was sure it was a great deal. I was wrong.
I’m glad that you kept a professional position with my initial decision and glad that I could contact you in November after living with the Costco spa for a month. It wasn’t a great deal for the money and it wasn’t the spa for me. The only silver lining was that I could return my spa so I could get the WindRiver spa with the features that I want. Here’s the difference in my WindRiver Journey Spa: The jets are truly therapeutic. My Journey has 20 jets many of which are aimed at working the back muscles which I often find sore. The prior spa did have more (60) jets, but who cares. They were all the same output, and wimpy. I also love that you showed me the whirlpool jet in your showroom – that will be my savior many days. Its truly a customized spa for me, which is a unique offer from WindRiver. Working with you I could get the features I wanted, at a great price. And appreciate the incredibly quick manufacturing interval so that I can already be enjoying my spa. Lower chemical use with your full time filtration and ozonator system. My wife already loves the clarity of the water and the lack of any chemical smell or experience when using the spa. Energy efficient – I have a PV solar system and monitor electric consumption fairly closely. I’m certain that the WindRiver Spa will save me electric costs in the long run. Your support and team. I cannot thank you as well as the installers (Bob & team) for working with me and ensuring my satisfaction.
Thanks – Happy Holidays
An extremely happy WindRiver customer
Dave & Janet Cavallier
July 1, 2021
Rick,
I'm glad that you emailed us as we were going to email you. My wife said that your delivery crew was absolutely top notch. They set up the tub within an hour or so with no problems at all. They were very attentive to her wishes and set up went off without a hitch. The electrician was excellent also. We have already enjoyed the tub twice today and plan to revisit before going to bed. Waking up to a soak in the tub was a wonderful way to start the day. After yesterday's flight in from DC and the pain from arthritis the soak in the tub was nice.
Thanks for your great service and we are extremely happy with the tub.
Tom & Lana Tullos
July 1, 2021
Rick,
Thanks to the dedication of your hard working employees everything went extremely smooth on the delivery. We thank you for the time each of you spent with us; yourself, Matt and Justin made us feel comfortable with our decision to buy your product. We have just used it once this morning because last night it just wasn’t quite up to temperature. If we do have any questions or concerns we will contact you for assistance.
Thanks again,