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04/02/2018

We did a lot of research prior to deciding on Wind River Spas and all of the glowing reviews we read proved to be accurate. As prior hot tub owners, we were very well aware of a lot of the problems hot tubs owners can run into.  We love our new Wind River spa - it is all we had hoped for an more. We are equally impressed with the quality of the product and the people who work for Wind River. All of the folks we dealt with were so helpful, professional, and informative. From our initial visit to the showroom to the delivery of the spa, we could not have asked for a better experience.

Both my husband and I have some pretty significant back problems related to spinal injuries and surgeries. We also are facing general aches and pains from getting older (not that old yet, but we know that this is not going to get better in the future). We have been using our hot tub every day since it arrived and both of us have noticed that we feel better and have been sleeping better.

As prior hot tub owners, we were well aware of some of the major problems hot tub owners face - leaks that can not be repaired, the cost to run many hot tubs, and the difficult task of draining and cleaning some hot tubs. Wind River spas are designed to solve the leak and cleaning issues and are so well insulated that they are much less expensive to operate.

Based on our experiences with our old hot tub, we had given up on having a hot tub. But as we started having more physical problems, and after my physical therapist suggested that using a hot tub would likely help with my recovery and rehab from an additional recent back surgery, we decided to try to find a hot tub company that built a high-quality product that would not have the types of problems we had with our old hot tub. We were sold on Wind River when we discovered that these spas are constructed so that if there is a leak, it can be easily fixed. They are also well built for our Colorado climate and are very well insulated for much lower energy use. We have also been quite impressed with the design - the number of powerful jets and their locations provide for a full body massage, including our necks, which is something our old hot tub did not have.

We have already recommended Wind River Spas to friends who are starting to think about getting a hot tub. I tell them to not waste their time looking at other companies - just head to the Wind River showroom and be prepared to be impressed.

Thanks.

08/03/2018

Rick,
Now that our spa deck is back together after removing our old Hurricane Spa and replacing it with a Vail Spa, I wanted to share with you why we came back to Wind River Spas. We purchased our first spa for our current home from you in October of 1998. Yes, we purchased our first spa almost twenty years ago this October and due to both the way it was built and the outstanding service we received from your staff over the years, our investment lasted as long as it did. As a retired civil engineer, my life has always revolved around spreadsheets to organize and evaluate data. The below graph documents the cumulative cost to maintain our spa over the past 20 years - costs shown are related to repairing the spa and not chemicals or other items associated with owning and maintaining a spa. Note that the first service call we made to Wind River Spas was almost eight (8) years after purchasing it. Speaking with your service personnel, I was told that our Hurricane spa outlived its design life by at least a decade! I doubt any other manufacturer of spas can make that claim regarding the overall quality and longevity of their products.

I must tell you that the removal of our old spa and the installation of our Vail spa was flawless and your team of installation specialists were both professional and a delight to have at our home. Once the spa was ready to enter later that day, both my wife and I were so pleased we finally decided to replace our old spa as the features of the new spa are amazing! The spa heated up so quickly and was ready to enjoy several hours after I finished filling it. The below photos give you an idea of both the setting of our spa and our view. We both can’t thank you enough for providing our home with a great product and service. Also, your website clearly out shines the two spa manufactures we initially were looking at. The content of your website - videos, instructions and ability to look at various spa colors and jet configurations made Wind River Spas the unambiguous choice. We look forward to another 20 years in our Wind River Spa.

Respectfully,

We bought our spa with Wind River and love it. The jets are strong and there are plenty of them. Wind River’s customer service can’t be beat. We felt like our business was valued from sale to install to follow up. If you have questions, they are there for you. If you live in Colorado, it’s really nice to use a local company who understands our needs. Highly recommend.

07/07/2020

I would just like to say how very pleased I have been with my Wind River spa! 20yrs ago (4/22/2000) I purchased my one and only Wind River XL 15 on the recemendation of Rick Hallett. Wonderful salesman and very knowlageable. Today (7/7/2020) I am changing the water and filter for the ? time. Only had one problem in all these years. Tonight we will enjoy it again.
I would recomend Wind River and Rick to anyone and everyone.

10/12/2015

Hi Rick,

Everything went great with the spa installation. The team that came up was very professional.
Right from the start they put me at ease, letting me know it would be easy for them to get the spa off the truck and into place. My
electrician wasn't able to come until Saturday morning, so they were very thorough explaining what I would need to do. I had already
downloaded the users manual, so I was able to follow the instructions really well. They were a great team!

I'm really happy with the spa. Here's a few things that really stood out though.
- the cover and lifter work really well - much easier than I had expected
- the control panel was a lot easier than I thought it would be - I can even read it without my glasses!
- the ability to open and close jets is a great feature also.

I am very pleased with your company. From meeting you at your Englewood location and placing an order,
all of the way through installation, you have all done top notch work. I really feel that I've got a whole lot more of a spa than I had
anticipated at a lower cost than I had planned!

Thanks again for everything!