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Rick,

Just wanted to drop you a note on our hot tub delivery today in Winter Park. Your crew called ahead and advised to their arrival time. They were right on time (if not a little early). The tub was unloaded and set in place within minutes of arrival. The crew was professional, courteous and answered all my questions. They didn't mind when I asked them to move the tub to make the electrical connection easier. They even offered suggestions as to placement. They went above and beyond to give us a good delivery. We appreciate all that was done during the entire process by the sales people and delivery crew.

We already know how well the tubs work since we have had one at our home in Larkspur for over seven years.

I had further appreciation of Wind River this afternoon after watching a hot tub being delivered by a local company to our neighbors 1/2 a block from our place. I was drawn by a large truck noise and saw a crane truck pull up behind a new tub on a trailer behind a truck (The Spa Man). I walked over this evening to see a new tub (smaller than ours) still wrapped and setting on a patio no different than our own, an end unit with landscape rock along the building and plenty of space. I can only imagine the cost my neighbor must have for a crane that wasn't even needed.

It's been a pleasure working with Wind River and we do not hesitate to recommend you to anyone who is looking for a new hot tub.

Rick,

Thanks for another great hot tub. This is our third! Ever time we've moved we've bought another, and each is better than the last. The installation was flawless, and the maintenance is a breeze.

12/15/2014

Our 2011 hot tub was damaged in a house fire this past January and because we enjoyed the first tub so much, there was no question in our mind about wanting to replace it with another from Wind River Spas. We have been very satisfied with the service and product quality - buying from a Denver-based company that services what it sells is important to us. Living in the foothills, we thoroughly enjoy a good soak overlooking the Front Range!

Thanks,

12/19/2015

Hi Rick,
All is well with the tub. Very pleased with the product and your whole team ... from the sales staff, delivery crew and service team. Certainly will recommend Wind River to everyone. Thanks again !

6/27/2017

Hi Rick!

I wanted to tell you about our experience with Wind River from our initial call through delivery and set up today.

Justin came out initially and was so helpful and walked me though all the options and a thorough description of the process, the tubs, the options, and what to expect. He was very friendly and made me feel right at ease and well informed.

Kyle and Mike delivered our spa today. They were fantastic! The old spa had to be removed through an obstacle course around the house and the new one brought in the same way.

They were amazing to get it through there so deftly. They set it up in a tremendous thunderstorm and were so helpful and friendly. Kyle explained everything and again I felt well informed and at ease.

It did not work right away so they called the service manager and he came right up and diagnosed the issue (it was our faulty wiring where the old electrician messed up the wiring in the breaker box). He was great too and explained it and showed me everything and fixed the issue (I can not recall his name but what a great customer service person).

The hot tub looks great and the team were wonderful! I will be telling everyone I know about this awesome experience! This surpassed our high expectations based on the stories from our friends that have used Wind River before.

Thanks so much to the whole team!