All

8/10/2015

Rick,

Victor, Nick, & John just left and I wanted to let you know that they were extremely professional and handled our hot tub with skill and care that I'm sure will result in years of happy use and no nicks, dents, or chips, that I'm sure you've experienced on installation at one time or another over the years.

They really exhibited "teamwork" when rolling the tub on the cart up and around the path and again when lowering and positioning the tub for it's spot. Victor really communicated well throughout the installation and all 3 showed interest in what Gail and I thought as far as how it finally sat on the pad and any questions regarding installation.

They called like you said they would, they called a second time getting on hwy 24 giving us time to have the electrician arrive at a perfect time, and they did a great job moving and installing the tub.

Thanks for a great experience in evaluating, selecting, and receiving our spa. From the resources you have on your website, the people in the showroom, and the delivery crew you did a great job!

Thank you,

The tub is great-we love it!  Nelson at the store was very helpful and welcoming-kids area inside and dog area outside!The crew who installed as well was excellent especially as taking out my old one turned into quite a bit bigger job then anticipated.  They were super nice about everything and did a great job.  Thanks!

1/15/2018

Our house in the mountains is on well water, and even with prefiltering the water to fill up the tub, it had come in quite murky. I let the filtering system and ozonator run for 36 hours, and when I came back the water was crystal clear. I would recommend Wind River Spas to anyone with well water that needs significant filtering before hot tubbing.

5/28/2014

Our experience working with Wind River was great. Professional, smooth, and overall fun.

10/3/2014

“My wife and I just moved into a new home and one of the first things we did was to contact Rick Hallet at Wind River Spas about getting a new Wind River spa. We had purchased two spas from Wind River previously (one was smashed by a very large tree falling on it or it would have been fine for years to come). We “had” to leave the spa for the purchaser of our previous residence and so getting a new one was a very high priority for us. We had a rather unique setting that we wanted to use and Rick came to visit and advise us on doing that. He determined what we needed to do and we selected our spa. From custom order to installation took only a couple of weeks. The team that arrived with the spa got right to work and the installation was very quick and smooth – though it took some hard work on the team’s part to put the tub in our “perfect spot” – a natural rock flat area with a concrete pad on the edge of our “cliff”. I was surprised to find that the new one was even better than the one we had before. The jets had been updated and are much easier to adjust and turn on and off, the control panel has some really nifty LED lighting, the sound deadening works even better, and the fit and finish are exact. We have been using the spa every day and all is as it should be. We may never need another spa but we will always feel confident that we can rely on Rick Hallet and Wind River for our supplies, advice, and continued good will. I checked out spas all over the country before selecting Wind River and I don’t think there is a better spa out there and I am just as sure that there is no better customer service!”