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Hi Rick,

The spa is just awesome. I've been dreaming about having my own place with a spa for 20+ years, so this is a big deal for me. The whole process from Tyler's house visit through the delivery and installation has been very smooth and professional. I'm glad that a friend made me aware of Wind River Spas--I feel like I got a well-built product that will provide many years of enjoyment. It's also nice to be contacted by the owner of the company to make sure everything went well; it shows that you stand by your products and care about your customers.

9/16/14

My experience with Wind River Spas was nothing short of excellent! I initially checked out the website and when I walked into the showroom, was immediately greeted and shown around. The staff was very knowledgeable and professional, answering my questions and helping me narrow down my choices. No hard sell, just friendly information. When I was ready to purchase, Rick came to the house and helped me with the ideal location. The installers were on time and provided a very good initial tutorial on getting started. I am thoroughly enjoying my Wind River Alpine Spa, and highly recommend this company if you are in the market for a top-of-the-line product and friendly, professional service.

Owning my own spa has been a lifelong dream of mine. I was having lunch with a coworker and mentioned my desire to get a spa, and he referred me to Wind River Spas. I got in touch with them and Tyler came out to my house to look over the installation site and discuss which model would be right for me. Once I got my HOA & city approvals and permits done I went to the showroom to order my spa. The guys there were very helpful; there was no hard sales pitch and they didn't try to upsell me on features I didn't need. They gave me my delivery date and the contact info for their recommended electrician.

About two weeks before the delivery date I noticed that my patio slab was a bit uneven, so I contacted Wind River and they went out of their way to get some guys out to my house to install one of their perma-shims without pushing out my originally scheduled delivery date.

On the morning of the delivery date the delivery guys and the electricians arrived punctually to do the installation and hookup. All the installation was done efficiently, and before leaving they gave me tutorial on using and caring for the spa. The electricians did a professional job and charged me a reasonable amount for the work.

A few days after the installation, Rick the owner contacted me to see if I had any questions and to make sure that I was completely satisfied with my purchase. I really appreciated this touch of class; it showed that he stands behind his products and has a commitment to his customers.

I've been using the spa almost every day since, and I love it! It looks great, it's built well, and designed to withstand Colorado's climate. It's the middle of winter and it's not having much of an impact on my electricity bill at all. There are cheaper options out there when buying a spa but I believe you can't go wrong with Wind River--you'll get a well-crafted spa that is built to last.

8/10/2015

Rick,

Victor, Nick, & John just left and I wanted to let you know that they were extremely professional and handled our hot tub with skill and care that I'm sure will result in years of happy use and no nicks, dents, or chips, that I'm sure you've experienced on installation at one time or another over the years.

They really exhibited "teamwork" when rolling the tub on the cart up and around the path and again when lowering and positioning the tub for it's spot. Victor really communicated well throughout the installation and all 3 showed interest in what Gail and I thought as far as how it finally sat on the pad and any questions regarding installation.

They called like you said they would, they called a second time getting on hwy 24 giving us time to have the electrician arrive at a perfect time, and they did a great job moving and installing the tub.

Thanks for a great experience in evaluating, selecting, and receiving our spa. From the resources you have on your website, the people in the showroom, and the delivery crew you did a great job!

Thank you,

The tub is great-we love it!  Nelson at the store was very helpful and welcoming-kids area inside and dog area outside!The crew who installed as well was excellent especially as taking out my old one turned into quite a bit bigger job then anticipated.  They were super nice about everything and did a great job.  Thanks!