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Hey Rick,

Your service guy was awesome!. He stayed in touch with me all through the process we had to go through here with some electrical issues we had that had nothing to do with you guys, but was related to our service panel. After all that was resolved, he called us last night after he got home (on Friday night) just to make sure we were okay. We are very impressed, though not surprised, because we had done lots of research on your company before we bought, and knew your customers were very high on your customer service.

They were right! We are more than happy with your project and your service.

But thanks a lot for checking, and give you service manager a gold metal from us. Just like everyone else I have interacted with at Wind River, he was absolutely amazing!

Thanks so much to Nathan and his amazing crew. Because a crane could not be used to install our spa, they had to slide it down the hill on to a lower deck, across the lower deck, up a flight of stairs onto the upper deck and then set it on a platform below the level of the deck. They did all this in snow! Before that, they had to remove our old hot tub through the same route. Nathan proved that he was the man who could figure out how to make it work. Again, thanks to Nathan and his crew for their very hard work under difficult conditions. I think they could install a spa just about anywhere!

We absolutely love this spa and highly recommend Wind River.

5/2/09
Hi Rick:

It is 10:30 on Wednesday night and we just enjoyed the inaugural hour in our wonderful new Journey Wind River Spa!

Our thanks to Nelson for initially helping us find what would fit our needs. Our thanks to you for taking the time to come out and solve the issues we had and our thanks to Bob, Josh and Jeff, your great crew, who did a fantastic installation job!

We are convinced we will enjoy our new spa for many years to come and thank all of you for making this possible. Please keep in touch and feel free to use us as a reference for future customers.

2/23/13

We were excited to work with Wind River Spas for our second hot tub. Our previous tub from them went for almost twenty years! Our new one far exceeded our expectations in every way. The technology has come far and makes for a wonderful product when applied to these great tubs. We had an excellent customer service from start to finish with installation. Thanks to all who helped at Wind River Spas.

Rick,

I Just wanted to say Thank You for a great buying experience, it was so refreshing dealing with quality sales people, service techs and an owner who takes the time to check in on his clients. We have been loving the spa and as you promised everything was installed according to schedule. I would be more than happy to recommend Wind River Spas to my friends and family. You have a built a quality product and exceeded my expectations, thanks again.