All

4/1/2014

Hi Rick:

We are ELATED! The delivery could not have gone more smoothly. I received a call about 20 minutes before the guys
were to arrive and they were right on time. Courteous and professional was the crew, and I made sure to give them a
tip that was easily going to over lunch for their hard work. I received a nice talk on the operation of the spa, which I
really appreciated.

The electrician, Shane LaGrange, was fantastic. He was professional and personable. Now I realize that he is not an
employee of yours, but I can tell you he is worth using in every job you have!

I am a lawyer by trade Rick. I deal with customer service every single day and I can tell you I am not so sure I have
EVER encountered a more professional outfit than yours. If you ever need a guy who teaches trial lawyers across the
county how to speak in public to sing your company's praises, just say the word.

Thank you so much!

Hi Rick,

I'm really enjoying the new hot tub! Thanks for all the communication and quick on-schedule delivery. The installers did a great job and went over operation and answered all my questions.

The hot tub works and look great.

09/12/2016

Hey Rick!

We absolutely love our new spa! We use it every single day (multiple times a day on most days) and couldn't be happier. Had our
family over for a spa party and they all loved it as well. We comfortably put 7 people in our Telluride spa. Love getting in at night and
gazing at the stars. Thanks to you and your great team!

Hi Rick thanks for checking in the spa is awesome Kathy and I have been in it almost every day since we got it. The install went great, the guys were friendly and helpful and explained everything. The whole experience was very easy and Justin was very helpful, I told him my budget and he explained the used spa process of your company rebuilding them and I was sold. I was very please when I did the wet test and Travis was very nice and explained everything and answered all my questions. I will and have recommended your company to friends and family. Thanks again for the easy purchase of a great spa.

Hi Rick,

The delivery and set up of our hot tub went very well. Your team did an excellent job in placing and setting up the tub. They were friendly, helpful, and professional in telling us what they were doing and in how to operate the tub. They obviously wanted us to have the perfect experience!

We have used the tub morning and night every day since last Tuesday. I can tell you that for the next several years we likely will use the tub daily. We are very impressed by the intelligent features and engineering of the tub. Thanks for all the guidance and education during the sale as well.

Take care and thanks again!