All

7/15/2016

I’m sending you an email to let you know that Mary and I are so happy with our Wind River Spa..

I don’t know if you remember or not but the last spa/Hot tub that we had, I owned that thing for 18 years. As you said yourself, thats
an eternity for a hot tub. With that Spa I was constantly chasing the chemical balance of the thing, PH up, PH down, Algicide,
Bromine, Etc. I tried my best to keep it in check but when we got out of it you could still feel the chemicals on your skin and we
smelled like we just got out of a public pool.

With our Wind River spa I do almost none of that stuff. We enjoy our spa almost every evening and when we get out I put a small
amount or Dy Chlor in it and were good to go. Now when we get out our skin feels softer and there is no harsh chemical smell. Had I
known that owning a Spa could be this easy I would have bought this 10 years ago.!

Once again we want to say thanks to you and all the guys for giving us a great buying experience and an AWSOME SPA..!

Thanks

7/21/2016

Thank you for the follow up. You and your team was professional and very efficient. The tub is amazing. I love all the seating options
and jet controls. My favorite is the adadirondack and whirlpool seat. Thanks for checking in on us.

Respectfully,

09/0502018

Hello Rick.
Thanks for checking in. Everything is working great with our spa and we couldn't be happier. Thanks for
providing such great service before, during and after our purchase. We will certainly recommend you to our
friends.

10/02/2018

Hi Rick,

We absolutely love the new spa! We've been using it every day since it was ready to go this past weekend, and
are so happy with the small size - fits perfectly on our patio. Thank you for all of your help getting everything
scheduled this past month and helping with the tweaks along the way. We are so happy to have found your
company and are glad to be able to support a local company! The install was super easy too - your team was
great!

08/19/2019

Rick,

Please pass heartfelt gratitude from Kathy and I to your team for the delivery and installation of our new spa!! The professionalism,
personality and courtesy that your team brought to our home is exactly the reason we continue to be your customer! While the
quality of the product is beyond any expectation, the personal part is what separates your company for us!! Many times I have
called and visited the store for advice, help and direction, each time I have received the same helpful and positive response. Thank
you for exceptional service and a product that makes an amazing difference for us!

Best Regards,