All

We purchased this tub new in '97, just thought that I would write a review as we have since moved to another home
and bought the '04 model of this tub. We used the tub for three years. We wanted to take the tub with us, but the
buyers of our house wanted to buy the tub with the house, so we reluctantly sold it.
Yes, it lived up to our expectations. We did have a problem, but we were taken care of to our satisfaction and under
warranty.
Would we do it again? Yes, and to prove it, we just did. Same updated version of the same model, from the same
person (Rick Hallett, now the owner of Wind River Spas). The new model has updated Balboa controls, better pumps,
a better ozonator, updated valves, a longer warranty, refined layout and misc. upgrades like LED lighting and waterfall.
We really like the service from Wind River, the price (and value) compared to other spas, and the sales practices of
the Spa Exchange (now simply Wind River Spas after the owner of the Spa Exchange bought the Wind River factory).
The deal is simply $50 down when the order is placed, with the balance due at delivery. We have heard horror stories
about other brands, expecially for service as well as sales practices, so we didn't even bother to shop other brands
this time. The tubs are built to order, with a three week wait for our tub.
As for features, we like vigorous massage (two two-speed 5 hp pumps through 48 jets, and one 1/15 hp continuous
circulating pump) and the layout. The construction of the tub is top notch. I can't wait for ski season this year knowing
what we have to come home to.
I have no problem recommending Wind River Spas to anyone and have on several occasions.

3/23/11

Rick

I don't believe I responded to your note below. The installation team you sent were a great bunch of guys.
They worked well together and was successful getting the old tub out and the new one in - working with my
needs and interests in mind. The electrician did a great job and helped your team when needed. It seems to
me that you have a well organized company from our initial sales meeting to the finish. It was a joy working
with you and your team. We will definitely recommend WindRiver Spas for everyone looking for a new or
replacement tub!

Thanks for making this one of the easiest home improvements we've had.

6/10/11

I wish everyone delivered as much for MY money as Windriver does. I just wish I felt this good about
every purchase I make. Your product, your price, your service and, your people are exceptional. Thanks
again for making this so easy

11/21/11

Rick, the electrical and tub delivery went great. The removal of our old tub; the setting of the new; the coordination
between the electrical contractor and your delivery guys; the set-up and orientation went off like mission impossible. I
had to go out of town for four days after it was delivered, so didn’t get to enjoy it until Friday. It was a long out of town
stay knowing the new tub was waiting for me. It was awesome. Everything works perfectly, and it is even better than
we could imagine. Thank you!

11/29/11

Hey Rick
The spa is everything I wanted it to be. The custom design you helped us with is wonderful. Purchasing the spa was
stress free with no pressure, time line and install were perfect as well, (1 week wow). I could not have made a better
choice than Wind River and believe me I looked. Thanks, it is nice to deal with an honest, professional company.
There is no doubt that you put the customer first.