All

12/14/2015

Rick,

We have been loving the new spa! Thanks to you and your team for making it a pleasant experience. We originally purchased the spa that you just replaced back in 1993, when you were known as Spa Exchange.

5/15/16

"We are thrilled with our Wind River Spa! We paid almost the same as a Costco hot tub...and we had a professional installation, better design and build quality, and it's made here in Colorado! You can't go wrong with Wind River Spas!"

5/31/2016

We had a wonderful experience with Wind River Spa during the purchase and installation of our Spa. Rick was very detailed, and extremely responsive to all our questions during the sales process. The Wind River crew who poured the concrete pad was timely, professional and very courteous. The Spa installation team went out of their way to prevent having to cut tree branches by climbing a tree and putting rope around branches to move the Spa in to the backyard. The spa is functioning nicely as expected with no issues.

I would highly recommend Wind River Spa’s for anyone looking for a quality product and reliable service

08/31/2018

The experience with your crew couldn’t have been better. You have consistently exceeded expectations, and have set the bar so high with your customer service that I doubt that anyone will ever match the standard of excellence that you’ve achieved. 10++

We thank you and your team!

09/01/2018

Hello Rick,

We got our beautiful new hot tub yesterday! This is our second Wind River tub. We didn't look anywhere else because my husband appreciates how easy it is to service. We got the biggest one with lights and music so our adult kids will come home to play with us!

I wanted to let you know how much we appreciated the service we got from your entire team. Zach was the first person we worked with at the showroom. He was so helpful and thorough. Who knew there are so many details to know about a hot tub?! Then Nick helped me finalize our decision on just the right tub. He was very patient with my indecision. These guys assured me the music thing was worth it, and easy to use. It's so cool!

The delivery guys were great! Marcos, Stash and Zach (I may getting a name wrong.) worked with us to get the new tub set up just right. And they graciously worked with the guy buying our old tub.

And one more thing for you. Your refund policy was really helpful. Most companies don't let you cancel up to the day before delivery on a custom product. Thankfully, we didn't have to use it, but it was down to the last day for us. We were arguing with our insurance company about payment. It all worked out, but I did have to keep assuring my husband that we'd only paid $50 and the order was cancelleable.

Thank again for a terrific experience.