We enjoyed every touch point with Wind River on our journey to new spa ownership. The website made it easy and transparent to design & price our dream spa online. Our experience with Rick in the showroom was fantastic and gave us the assured confidence to finalize our purchase. It only took 3 weeks for our new hot tub to be custom built and delivered. Wind River effectively kept us in the loop every step of the way. We appreciated the in-person visit to our home to ensure our site was 100% ready for installation. And the recommended electrician was super. The delivery crew was prompt and careful. They spent extra time educating us on all the important details of spa ownership. Last, but not least, we love the end product: perfect size & layout, quiet jet pumps, clean smelling water (no harsh chemicals), intuitive to operate and looks fantastic. Thanks Wind River for a great spa experience!