01/04/2021
Let me start by saying that from start to finish, our experience at Wind River has been nothing short of exceptional. From the day we walked into your showroom, we have had nothing but a positive experience with you and your staff. You answered all of our questions and definitely over-delivered. We absolutely love our new hot tub. The design and ergonomics are outstanding. The fact that there are basically no chemicals involved was a huge plus and a major factor in our purchase. Being locally owned and operated was important as well.
But in the end, it’s about the product and your product is head and shoulders above the competition. Being able to have a semi-custom design where we can pick our own options such as model, jet packages, lighting packages etc. was also a major value add over other “pre-packages” brands. And even with all of the difficulties businesses are experiencing during this pandemic, your crew delivered on exactly the target date. We had our hot tub the day before New Year’s Eve and rung in the new year in style. All the little things like the “being born” video just added to our enjoyment and buying experience.
Thank you. We are now customers for life.