Hey Rick,
Your service guy was awesome!. He stayed in touch with me all through the process we had to go through here with some electrical issues we had that had nothing to do with you guys, but was related to our service panel. After all that was resolved, he called us last night after he got home (on Friday night) just to make sure we were okay. We are very impressed, though not surprised, because we had done lots of research on your company before we bought, and knew your customers were very high on your customer service.
They were right! We are more than happy with your project and your service.
But thanks a lot for checking, and give you service manager a gold metal from us. Just like everyone else I have interacted with at Wind River, he was absolutely amazing!